There is so much functionality. I love that rebooking is so easy as are refunds and amending bookings and payments.

Above all, I want to reach an international audience, which has been improved by fareharbor in an attractive way.

The product more than delivered on this aim and has given some added value boosts through integration with the likes of Google, TripAdvisor etc.

So far so good, happy to use it and great team behind, helping us to improve our business online.

The ability to save a portion of each payment to cover refunds is especially useful.

Fantastic software that seamlessly integrates with your site.

I've felt very valued as a customer with FareHarbor, with issues often being solved within 12 hours. All support staff have been pleasant, and I'm glad I use FareHarbor.

The effectiveness of my systems and processes have been improved by 100. The website design and 24/7 support have been more than expected.

How streamlined, intuitive, and effective the software is designed. I greatly appreciate the ease of checking in customers, along with every step of the customer's experience.

Customer service was excellent for installation and has been great for trouble shooting ongoing issues. Backend of the software is quite intuitive.

I thought it was overreaching to think that after submitting my information that I would be up and running in a week. I was gladly proven wrong.

Finally, the customer focus and highly responsive account managers and support personnel make this a no-brainer for me to recommend to clients in my business & technology consultancy.

Ease of use (and when it's not, customer service will do it for you). Works on phone, not an app, but with a mobile browser which work great.

The technical support is very efficient and professional, helping in the creation of the products and in the best visibility of the website.

The customer service is fantastic, they implements the functions and help me to get my targets and improve more business with my company.

Personalized setup, excellent customer support, integrates to many OTA (Tripadvisor/Viator, Google Reserve, GetYourGuide) for easy central booking management, free advice to optimize website and more.

I have yet to discover any issues with the software, which could be described as a dislike.

It was easy to use, and the interface was great, very easy to understand and get all the information required quickly and easily.

My overall experience with FareHarbor has been wonderful. The staff has been proactive in anticipating my needs.

THe software can be suitable for all activities needs. It is very powerful and you have a quick overview on all the booked activities.

With the myriad of considerations, having such friendly assistance standing by is a great aid.

Now Fare Harbor is single handedly destroying what we worked so hard for. I have spoken with several representatives of the company.

It's a great benefit to having three different departments' events processed through one system. The biggest challenge we face with it now is wanting it to speak to other systems.

API integrations, free website design, customization of the dashboard and ease of booking for the customer.

We do receive some complains from our customers about extra fee using FareHarbor, but that has nothing to do with the overall experience.

We have been very satisfied with Fareharbor and it's excellent team who are always ready to help us with any changes or questions.

Great, easier booking, reduced staff time dealing with bookings, easy to move bookings or refund if needed.

I can not cancel the whole tour, but need to cancel every customer singular. That means if I need to cancel a tour with 40 people I need to cancel every single customer.

There is also the inability to delete several bookings for the contact during the same Order. This is annoying and time consuming when the order has 10+ bookings.

The team at FareHarbor made the transition to their product super easy. They listened to our requirements and configured the product to accommodate everything required.

They made a awesome website. Besides that, they gave good advice and were always very kind and helpful.

Their unethical behavior of stealing a hosting customer from a referred client.

US Dollar

FareHarbor is a cloud-based tour and activity booking solution that enables tour operators to manage their day-to-day business operations. It offers online booking management and payment portals, and it integrates with user websites. It is designed to work on desktop and mobile devices.

Customers can view tours and events, create bookings and submit payments using FareHarbor. The user dashboard provides a calendar, booking details and booking management tools through a single interface. In the calendar, tour operators can view customer payment details for individual activities and pending dues. Bookings can be filtered by activity type, which allows users to see which activities and tours are being booked most often.

Users can integrate FareHarbor with existing websites or use the service’s website building platform. Reporting features allow users to track operations, bookings and accounting in real time, and integrations with PicThrive and TripAdvisor let them promote their business through other channels.

LongDescription

Real Time Analytics

Employee Management

User Management

Electronic Payments

Customer Data Management

Multi-Day Booking

Barcode/Ticket Scanning

Payment Processing

Customizable Reports

SMS Messaging

Group Scheduling

Reservations Management

Credit Card Processing

Invoice Management

Mobile Ticketing

Customer Database

Resource Management

Calendar Management

Customizable Fields

Room Booking

Activity Management

Data Import/Export

Promotions Management

Customer Support

Multi-Location

Booking Notes

Online Ticketing

Booking Management

Reserved Seating

Rate Management

Mobile Access

Online Payments

Sales Reports

Channel Management

Vendor Management

Third Party Booking

Event Scheduling

Social Media Integration

Pricing Management

Event Ticketing

Real-Time Updates

Website Integration

Alerts/Notifications

Online Booking

Waiver Management

Reporting & Statistics

Package Creation

Reminders

Seating Map

Group Reservations

Automated Scheduling

Event Management

Calendar Sync

Event Calendar

Multi-Language

Website Management

Discount Management

Central Reservation System

Real Time Reporting

Ticket Reservations

Activities Booking

GDS/OTA Integration

Reporting/Analytics

Point of Sale (POS)

Third-Party Integrations

Inventory Management

Search/Filter

Confirmation/Reminders

The software and suite of marketing services are free for the client. Their only fee is the credit card rate of 1.9% + 30 cents.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

FareHarbor

In Person

Live Online

Webinars

Documentation

Videos

WhosOnLocation is a cloud-based visitor management solution suitable for small, midsize and large enterprises. It's suitable for a variety of industries including schools, offices, government, manufacturing and construction. Key features of the solution include visitor tracking, badge printing, visitor car parking, notifications and reporting.


WhosOnLocation enables users to manage visitors signing in and out of facilities, view unauthorized visitors and manage visitor policies. Other features include visitor pre-registration, real-time monitoring and data export.


The solution is available with monthly and annual subscription pricing options. A free trial version with access to all features and support is also available. It's available in the United States, the United Kingdom, Canada and Australia. The solution offers video tutorials, email and chat-based support.



Status Tracking

Mobile Alerts

Email Alerts

Access Controls/Permissions

Activity Tracking

Watch List

Digital Signature

Active Directory Integration

Electronic Signature

Single Sign On

Attendance Tracking

Registration Management

Pre-Registration

Label Printing

Self Service Portal

Contact Management

Self Check-in/Check-out

Badge Management

User Profiles

Compliance Management

ID Scanning

Real Time Data

Historical Reporting

Real-Time Notifications

Email Reminders

Workflow Management

Employee Database

Visitor Tracking

Visitor Management

Alerts/Escalation

Customizable Branding

Visitor Registration

Location Tracking

Document Management

Web browser (OS agnostic)

Small: $599 per year, per location

Medium: $1680 per year, per locaiton

Large: $3000 per year,  per location

Custom: $POA 

FareHarbor vs WhosOnLocation

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

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