Aline
About Aline
Aline Pricing
Please contact Aline Phone Systems for pricing details.
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Most Helpful Reviews for Aline
1 - 6 of 6 Reviews
Karrie
Verified reviewer
Graphic Design, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed November 2020
Aline is A+!
We switched to Aline Phone Systems over a year ago and could not be happier. The service is top notch for several reasons. First, the customer service is fast, friendly and efficient. Any technical questions we have are answered quickly! Secondly, the interface is way easier than the competitors. We were up and running in no time. Thirdly, the Communicator app saved our business during lock down. It allowed us to run our business remotely and transition smoothly without any interruption to our sales! We highly recommend Aline Phone Systems.
PROSWe really appreciated the ease of use. The training was simple and the interface is very user friendly.
CONSI am not super tech savvy, so set up was a little tricky, but thankfully the tech support was amazing!
Reason for choosing Aline
Their customer service and easy interface along with the Communicator app was the perfect fit for our growing business.
Reasons for switching to Aline
Needed a scaled phone system that was user friendly and available to allow for hidden remote communication.
Vendor Response
Thanks for your review, Karrie! We love hearing feedback like this. I will relay this to the team!
Replied November 2020
M.C.
Insurance, 2-10 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed October 2020
Practical Usage
Customer service is super. Phone is very reliable with no problem with the systems, but sometimes the internet signal breaks up the call, but that is on my internet service provider.
PROSVery helpful in managing my daily phone usage.
CONSThe stand alone directory in the desktop phone, however merging it with my outlook has been the perfect match.
Reasons for switching to Aline
I really prolonged it until finally I decided to do it. I'm glad I did.
Vendor Response
Thanks for your review! We appreciate hearing Aline has helped your business!
Replied October 2020
Chad
Transportation/Trucking/Railroad, 51-200 employees
Used daily for more than 2 years
OVERALL RATING:
1
EASE OF USE
3
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
3
Reviewed March 2024
The absolute worst customer support imaginabible
When the phones work they are good. When they don't good luck
CONSSUPPORT IS TERRIBLE. They hide the fact when they have issues, will always say the issue is on your end, then leave you to figure it out.
hugo
Insurance, 2-10 employees
Used daily for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2021
Easy to use and setup
The service is excellent.
PROSLow cost ease of use service that can scale as I grow my business.
CONSI have not been able to find anything to hinder my ability to service my customers.
Reasons for switching to Aline
Needed an easier to user interface to spend time selling rather than administering the phone system.
Vendor Response
Thanks for the review, Hugo! We appreciate hearing feedback from our customers!
Replied August 2021
Greg
Verified reviewer
E-Learning, 2-10 employees
Used weekly for less than 12 months
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
Excellent customer service, easy to use
[SENSITIVE CONTENT] have been great to work with. On the sales side, [SENSITIVE CONTENT] was solutions based and provided an excellent demo of the product. [SENSITIVE CONTENT] provides the correct level of check in service to ensure everything is working properly. I would highly recommend both the product and the organization.
PROSThe software itself is easy to use and I am the primary user. This system provides an excellent backup system for businesses that primarily use cell phones and/or have weaker signals in their home office.
CONSNot really a con, but I don't use the mobile ap very often as I am primarily in my home office.
Stacey
Insurance, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
We love Aline!
Having access to the phone system when outside the office without having to use my personal cell phone # has been great. We never miss a call
CONSI can't think of anything that I don't like about the software. It's been great.