Chaty

RATING:

5.0

(24)

About Chaty

Chaty helps businesses interact with customers, on their preferred channels including WhatsApp, Facebook Messenger, Telegram, Viber, Skype, Line, Email, Instagram, WeChat, Snapchat, TikTok, Google Maps, Vkontakte, Waze, Discord, Slack, Microsoft Teams, LinkedIn, and more. Team can make improvements to the customer's experience by using insights and feedback shared by your customers in a direct chat. Users can set triggers and targeting rules for chat widgets based on specific pages, dates, times, exit intent, or page scroll.

Chaty Pricing

Chaty offers four unique plans: Free, Basic, Pro, and Growth. Each paid plan gives you access to unlimited widgets & channels, widget & channels customization, triggers, attention effect, page targeting, custom channels, Google Analytics, custom CSS, traffic source targeting, date scheduling, & country targeting for a limited number of visitors per month. Monthly & yearly plans are available. Bigger plans are also available for businesses with 150K - 2M visitors per month.

Free trial: 

Not Available

Free version: 

Available

Use Chaty to connect your website to WhatsApp, Facebook Messenger, Telegram, and 20+ other chat channels
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Chaty Reviews

Overall Rating

5.0

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

5

Most Helpful Reviews for Chaty

1 - 5 of 25 Reviews

User Profile

Berkin

Verified reviewer

Transportation/Trucking/Railroad, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2022

Easy to implement chatbot

Overall this really makes it easy for prospective association members to stay in touch with us on their and our favourite channels.

PROS

The product was very easy to implement in our Wix-based website solution, with no coding necessary at all. It works very well right out the box and doesn't impact our website loading speed in any way.

CONS

Every site visit counts towards the free tier 500 limit, with no option in the free tier to limit the geographic reach - meaning our chatbot is even loaded outside our city, which we don't really need. We're probably going to end up going with with the Basic tier just for that.

Reason for choosing Chaty

Better implementation

Geoff

Marketing and Advertising, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2022

Great multi-purpose chat widget!

Overall experience has been really great. Having multiple points of communication for conversion when someone is on your website can be crucial. With this widget you can have as many points of contact through whatever source you would like and it is extremely easy to see and to use.

PROS

I like the ability to customize the cosmetics of the widget itself and I like the amount of communication options. It has everything and you can display multiple at one time as an option.

CONS

There really isn't anything I don't like about it.

Reasons for switching to Chaty

The product I used before Chaty was very limited with sources available for communication.

Utsav

E-Learning, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed April 2024

Works as promised

PROS

It helps us convert our website visitors into paying customers. We have just been using it for a week, and we do get people pinging us. We resolve their queries, and they end up buying our course. My ROI is easily 3x already, and I feel it can only get better from here.

CONS

Have just started using it, too early to say

Cherriana

Food & Beverages, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed November 2023

Great Widget

Great widget I’d highly recommend to a family or friend to try them out

PROS

I love most about Chaty is that it’s very convenient for my customers to interact with me if they need instant help with an order

CONS

There is nothing wrong with chaty I haven’t had any issues with them

Daniel

Automotive, 1 employee

Used daily for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed January 2024

Fast support

PROS

I had a problem with configuration i wrote a message and the response was very fast and solve the problem. The customer service is very nice and willing to help. A very nice option is a free package that allows you to test all the possibilities without incurring additional costs at the start.

CONS

The process of starting the service is too long, it is necessary to provide payment card details even for the free package.