However, I believe that the most important thing about ULTATEL is their support. Every time I had to reach out, I had a delightful experience.

Overall the customer support has been great. The onboarding was fantastic.

Everyone at Ultatel is super friendly, they have a quick response time and they always strive to help me solve my issues quickly and effeciently.

ULTATEL was fantastic at communication and follow through during the setup and implementation.

The training and rollout were seamless. But the very best thing about Ultatel is the Customer Service.

Their customer service is always quick to answer and solve the problem. I also appreciate their willingness to customize to fit our needs.

Call quality and reliability are awesome. Since we moved away from a competitor, we never had an issue with call quality or call dropping anymore.

If I ever had an issue, their customer support would respond almost immediately, and I never had to wait. Integration into my CRM was also out of my hands as they did it for me.

The customer service has been superior and the ease of use and convenience of this phone system has been great.

The integration into our system was very easy to accomplish thanks to the expert team at Ultatel.

Their customer service is always top tier and we feel confident and safe knowing we have them supporting our business.

The integration with Microsoft Teams along with the price and promise of services it what sold me on switching providers to ULTATEL.

The system is easy to use and intuitive; very reliable; call recording feature and other admin tools are great. We mainly use the desk phones, but can easily use through our laptops if we'd like.

We loose service from time to time and have no way of communicating without the service.

Great customer support and a good price point.

The windows client loses connection after a while and needs to be restarted to continue working.

Easy install and amazing service. Any changes or needs done very quickly and efficiently.

The customer service is excellent and the products work good for our business.

SMS needs to add UT-SMS and hard to use it for me.

Unreliable, lost calls daily, complaining customers, HANGING APPLICATIONS, and the amount of data they will ask you for in order to be able to fix absolutely anything is insane.

They are responsive immediately to all of my concerns and whenever there has been a glitch, they have corrected it immediately. The follow through and follow up is excellent as well.

The program is user friendly, the onboarding team helped with any questions we had and we have since been able to add users and remove with ease.

Overall, our ULTATEL system has been very dependable and the team at ULTATEL has been responsive. They are continually improving their solution.

Overall we have been very happy with the system we added features and are savings some money which is always good.

We had a problem before with customers communication being scattered around.

I love all the features that are included for the price.

Can be unstable at times and freezes every once in a while.

Easy to install and integrated with our Logitech Conferencing equipment.

Easy to setup and integrate. I wish the software remembered previous users better though.

We found the best solution to provide our customers web meeting, conferencing and presentation solution without having a Helpdesk or a technician behind the solution.

The ease of getting it connected to our Logitech Conference equipment caused us to actually purchase a 2nd one for our smaller conference room.

A bit tricky to update and sometimes the pods had to be plugged in.

Quick and simple end user adoption was amazing.

Reliable, easy to use,  works well in our Citrix environment.

We have several now they are easy to install and easy for the end user to use.

Occasionally the unit will drop signal or have very bad leg or graininess on the image seems to get better after firmware updates.

Overall I’ve had pretty good experiences with a ClickShare customer seem to like them and they are easy to install and train users on.

Great software / hardware and extremely simple to use especially when outside people form the organization have to present. They do not have to be on your network - very secure.

It's been great the connection is very stable and reliable, I loved the customer service as well, they were there when I needed which is the best.

I don't like the skipping and lag for videos. It works fine sometimes, but seems to give me problems when I really need it to work.

The product was easy to use and integrated into our business processes easily.

The software is easy to use and easy to deploy. Barco is a well known brand in conferencing and the ClickShare conference is a must have product.

Easy of use, and stability of connection are two of the best features of this product, the fact that its wireless and it has small size is a good too.

The Clickshare Conference system is great for setting up conference rooms for 2 video conferencing and share the screen.

It may be different in the way it works, but you just have to get used to, I'm unsure if it works with macbook or the new MacBook m1 for example.

Overall I am very happy and satisfied with this purchase and I do recommend it to friends and Colleagues.

I like having the option of using the button/dongle or the app. This provides great flexibility for various users.

The video/audio lag can be a little too much to deal with sometimes.

US Dollar

ULTATEL enables people to work together and get the information they need to do their best work, anywhere they are.

Our cloud platform brings together phone, video, messaging, texts and business apps, allowing people to connect, meet, and exchange information on any device.

We  are passionate about using our technology and experience to help businesses address the challenges that matter to them, with an enterprise-grade platform that delivers exceptional service and 99.999% uptime.


LongDescription

Employee Directory

IVR/Voice Recognition

Call Recording

Call Logging

Call Routing

Mobile Access

Virtual Call Center

Video Conferencing

Call Monitoring

Real Time Analytics

Call Transfer

Surveys & Feedback

Softphone

User Management

Meeting Management

Two-Way Audio & Video

On-Demand Webcasting

Customizable Reports

Document Storage

Access Controls/Permissions

SMS Messaging

Video Chat

Video Management

Real-Time Monitoring

SSL Security

Single Sign On

Automatic Call Distribution

Voice Mail

Communication Management

Calendar Management

Collaboration Tools

On-Demand Recording

Call Center Management

Call Disposition

Presentation Streaming

Private Chat

Data Import/Export

VoIP

File Transfer

Virtual Extensions

Call Queues

Recording

Contact Management

VoIP Connection

HD Audio/Video

Screen Sharing

User Profiles

Real Time Data

Electronic Faxes

Voicemail Transcription

Ring Groups

Customizable Caller ID

Call Reporting

Multi-Channel Communication

Queue Management

Role-Based Permissions

Event Scheduling

Real-Time Notifications

Host Controls

Email Reminders

Desktop/Browser Sharing

Unified Communications

Call Conferencing

Group Messaging

Workflow Management

Real-Time Updates

Caller ID

Video Support

Call Screening

File Sharing

Activity Dashboard

Alerts/Notifications

Computer Telephony Integration

Reporting & Statistics

Reminders

Fax Management

Real-Time Chat

Chat/Messaging

Multiple Parties

Two Way Audio & Video

Real Time Reporting

Video Call Recording

Conferencing

Reporting/Analytics

Contact Database

Monitoring

Scheduled Recording

Remote Access/Control

Call Tracking

Call Transcription

Video Streaming

Third-Party Integrations

Microsoft Outlook Integration

Multi-Participant Screen Sharing

Callback Scheduling

SIP Trunking

Virtual Voicemail

Virtual Backgrounds

Automated Attendant

Windows 7

Windows Vista

Windows XP

Mac OS

Linux

HP-UX

Solaris

Unix

IBM OS/400

Web browser (OS agnostic)

Windows 2000

Windows 8

Windows 10

Not Applicable

Our pricing varies by user and contract length. Plans start at $14.95 per user per month. For full details, please visit our website.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

ULTATEL Cloud Business Phone System

In Person

Live Online

Webinars

Documentation

Videos

ClickShare Conference is a wireless conferencing solution designed to help businesses share content with colleagues across multiple remote locations to facilitate collaboration. Key features include presentation streaming, screen sharing, two-way audio and video, presentation tools and video conferencing.


Teams using ClickShare Conference can integrate the system with existing conferencing platforms and AV USB-peripheral. With the XMS Cloud management dashboard, IT managers can get an overview of utilization and availability of meeting spaces to optimize workspace capacity. Additionally, the SmartCare service package offers extended hardware usage coverage and increased service levels. 


ClickShare Conference allows businesses to create a dedicated VLAN for multiple units or connect with one unit within the network via ethernet. Support is extended via phone, email, knowledgebase and other online measures. 



ULTATEL Cloud Business Phone System vs ClickShare Conference

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