The benefits are amazing - each phone call is automatically transcribed which is pretty good.

They want you to pay a ridiculous amount in fees that no other virtual phone company charges. There's no separate contact list for the account.

The value is great for what you pay. We appreciate the pricing as we are a smaller company.

I have experienced times where there is no alert that I have a missed call or voicemail unless I check the app itself.

The only negative that I can say about dialpad is their process for removing licenses is not easy. We were charged for many licenses that were not being used.

Established a business phone #, a conference call # and voicemail in a matter of minutes. I love that you can text from the web app.

Affordable price for small businesses with great user interface. Apps are available for all platforms.

Dialpad everywhere is excellent. It is great to have access across all my devices.

Its super easy to use, practical, i really like how easy you can transfer a call and see if the person was available or not.

I hate it more than any other product I have ever used.

Occasionally, I'll miss a call without a notification, and sometimes have slow response when making outbound calls.

Good system overall that offers a very nice user experience.

Ease of use, maintenance, feature set, and integration capability sets Dialpad apart. The mobile app is great compared to most other providers as well.

Easy to set-up and 'just the right functionality. Excellent customer service.

Use on a daily basis and it is great. Great way to have 2 phones which out actually having two.

Love that it likes to our google accounts, great for remote users (which really came in handy for Covid).

Maybe the callers are hanging up before I have time to pick up but I have encountered this problem a few times before.

The only thing I don't like about dialpad is that it is very difficult to transcript the voice messages that the customers left if the voice mail (to say something wrong).

I love the integration with Gmail, the features and the month to month billing.

The call transcripts are pretty accurate and the analytics are useful. We use Google Suite so the integration is great there too.

The slight delay when you press call to when it actually connects is somewhat annoying. I don't know if that's common for all VOIP systems but it's a longer delay than when I call with a call.

Be able to save money and time having the same software to text, call, record conversations and summary data from old calls and text is the best.

Customer service was there at every turn to help us set up and even import or address book.

We can transfer calls, have a funny hold tune, and more features that are being released as time goes on that brings us and our customers value.

The consistency of call quality, and ability to quickly hold, transfer, or mute the call are superior to our previous software.

Very happy and impressed with my Dialpad number as a front-line, first-contact experience of my company. I trust the flow of inquiries, business opportunities, and overall impression to Dialpad.

Easy to use when about texting, making calls and tracking data. Recording system and transcript are getting better and very helpful.

Their customer service is great as well. Anytime I have issues they are always eager to help.

This system has a fabulous integrations with google products. I also love that it is completely cloud based.

The handoff between devices works very well. The call quality is excellent and the price is perfect for all the features that are included.

Ease of use and stability. Being able to use it like a good old fashioned phone.

Easy installation and deployment, great integrations and add-on features like recordings. Our employees really like it.

Only thing I liked about DialPad was the hold music and ability to have a direct extension.

I also am very impressed with their quality and their customer support. I was having an issue with call quality, and I couldn't tell if it was my bluetooth headphones or my wifi.

While our needs our basically simple, reliable phone service,  the ability to text, the ability to review and save phone transcripts, uberconference have all proven to be very useful to us.

What we like most about this product is that it is intuitive and versatile. We ported out two business numbers, and we also received each our own cell number which is great to use for business.

Technology integration is poor, customer support results inadequate, no real solutions to problems.

Auto Dial for the CallBacks features is missing.

Overall Quality is good, ease to use and modification option are available according to user business.

Scalability of the cloud-based solution ensured we could handle call volume fluctuations effortlessly. It saved us costs while maintaining high service quality during peak periods.

Email Notification regarding  Space of Hard disk.

Really great experience working with DialShree, their solution is advanced to match with market requirements. Support is also quick and smooth, our experience with Rajesh prajapati is really great.

Help us to export reports very easily. All the required details are available on screen(RTA).

A Simple and Efficient product to resolve all you Call center dialing queries.

Great experience, especially [sensitive content] is really supportive and helpful whenever required.

Software is easy to use and features are very easy to understand. Money is worth for this software.

This software support all major technologies which help easy integrations with various software of company.

The user interface was very appealling and very easy to use. The navigations are quite good and easily accessible on the main menu.

Sometimes call drop issue happens, but that is not frequent.

Overall it's a good application good to see the multiple iptions which help to create diffrent type of reports.

What ever you need can be done by the team under user specific development in no time.

I have been associated with Dialshree  since 7 years now, used in my last organisation as well. You guys are doing good job.

Everything is superb and smooth in this dialer.

I've looked and tested tons of dialer but nothing come close to DialShree. They have a dedicated support team to help us solve any issue with the dialer very quickly.

Easy to handel and monitoring is great help to get the productivity.

Customer support is excellent and great positive and proactive approach of entire team.

Dialshree is an easy to use software,with most of monitoring features that are likely helpful to maintain track of basic piece of work.

Great experience, from Pratik to Rajesh , entire team is super supportive. Modules are customizable & UI is super swift.

SMS Templates customization can be difficult at times. But their team assist us with everything.

Milan Rathi who looks after our account is proactive in handling and helping us in our existing concerns. He is quick to understand and help in implementation of our new developments.

I've been using DialShree for a few months now, and I have to say, it's made our operations a lot easier. The interface is intuitive, and our customers are happy & our backend processes have improved.

Great experience with good support team. Very happy to work with [sensitive content hidden.

Frustration, anxiety, loss of income. Oh, im sorry, you asked for benefits... um.

Elision is a Nice product for outbound calling.

DialShree has one of the best self service platform, customized reports and smooth call connectivity made our job simple & productive. They also have super supportive support staff.

Reporting part is good, GUI is good. Overall experience is good.

User Friendly and customize  software. Software is error free and customer support team is also excellent.

The entire team at Elision has been very helpful with the implementation with the setup, roll out, and everyday use.

Just need to update system time by time with real world problems. I think it is zero error solution.

Means there are some features are really help for reducing the drop calls. And quality of Calls are also good.

Taking time in Customization and sometime very hard to get update.

Really great experience working with DialShree, their solution is advanced to match with market requirements.

We have customized many Api and features as  per our requirement which help us to improve our productivity and business.

It shows me a sales report and details about it which is always 0 and I have no use case.

US Dollar

Dialpad is an AI-powered cloud communication platform and business phone system that provides organizations with the latest in VoIP telephony technology to keep teams connected and productive. The platform comprises three integrated products; Dialpad Ai Voice for calling, Dialpad Ai Contact Center for contact center management, and Dialpad Ai Sales Center, which is an automated sales dialer. Dialpad combines voice, messaging, video, and meetings into a single platform that can be accessed from any internet-enabled device. It houses the latest cloud telephony technology including WebRTC and Opus codec to deliver an unrivalled level of VoIP call clarity. 

The Dialpad Ai platform includes modern business features like simultaneous ringing, live call transferring, and powerful analytics in addition to a range of standard business features. Powerful integrations with G Suite, Office 365, Salesforce, Zendesk, Okta and others ensure users are connected with the technology they need to do their jobs well in a single user-friendly solution.

LongDescription

Call Transfer

Online Voice Transmission

Meeting Management

Performance Management

Access Controls/Permissions

Activity Tracking

Employee Directory

Sentiment Analysis

IVR/Voice Recognition

Single Sign On

Automatic Call Distribution

Agent Interface

Voice Mail

Auto-Dialer

Communication Management

Call Recording

Call Logging

Collaboration Tools

Automated Routing

On-Demand Recording

Call Center Management

Call Disposition

VoIP

Call List Management

File Transfer

Call Routing

Assessment Management

Call Queues

Contact Management

VoIP Connection

Audio/Video Conferencing

Outbound Call Center

Mobile Access

List Management

Call Scheduling

Performance Metrics

Voicemail Transcription

Inbound Call Center

Call Scripting

Hotkeys

Training Management

Intent Recognition

Call Reporting

Queue Management

Unified Communications

Call Conferencing

Caller ID

Visual Analytics

Alerts/Notifications

Multi-User Collaboration

Knowledge Base Management

Fax Management

Chat/Messaging

Dashboard

Manual Dialer

Multiple Parties

Speech Synthesis

Alerts/Escalation

Speech Recognition

Goal Setting/Tracking

Power Dialer

Reporting/Analytics

Video Conferencing

Drag & Drop

Call Monitoring

Archiving & Retention

Third-Party Integrations

Onboarding

Live Chat

SIP Trunking

Automated Attendant

For Small Businesses

Natural Language Processing

Multi-Channel Communication

Computer Telephony Integration

Call Tracking Metrics

Automatic Outbound Dialer

AI/Machine Learning

Chatbot

Conversation Intelligence

Predictive Dialer

Campaign Management

Mac OS

Web browser (OS agnostic)

Windows 10

Dialpad offers a 14-day free trail and three pricing tiers; Standard, Pro, and Enterprise. Please contact Dialpad for a quote.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Dialpad

In Person

Live Online

Webinars

Documentation

Videos

Indian Rupee

Dialshree offers a single point of access to all the information they need regarding leads, opportunities, accounts, contacts, and more. It offers a wide range of features which include appointment scheduling, lead management and follow-ups, email marketing, lead nurturing, social media monitoring and engagement, customer surveys and feedback, analytics dashboards and reporting tools, website visitor tracking and conversion tracking among others.

Dialshree automates various tasks related to sales funnels such as lead generation, lead nurturing through email marketing automation platforms like MailChimp or Salesforce Marketing Cloud and social media channels like Facebook Messenger. The software can be deployed on any web browser or mobile device with an internet connection. 

Visit us @ https://elisiontec.com/products/contact-center-software/

Dialpad vs Dialshree

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

Popular Comparisons