Elixir

RATING:

4.3

(4)
Overview

About Elixir

Elixir Cloud: Revolutionize Your Customer Communications Elixir Cloud is a cutting-edge customer communication management (CCM) platform that empowers enterprises to create, manage, and deliver personalized, data-driven communications across channels. With nearly 40 years of industry experience, Elixir has developed a true cloud-native solution that offers unmatched performance, scalability, and flexibility. Key Features: 1. Intuitive interface and powerful collaboration tools 2. Seamless integration with existing systems 3. Data-driven personalization capabilities 4. Tailored solutions for key verticals 5. Continuous innovation and commitment to staying at the forefront of CCM technology Benefits: - Streamline workflows and increase efficiency - Easily scale CCM eff...

Elixir Pricing

Contact Elixir Technologies for pricing details.

Free trial: 

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Free version: 

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Elixir Reviews

Overall Rating

4.3

Ratings Breakdown

Secondary Ratings

Ease-of-use

4

Customer Support

4.5

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Elixir

4 Reviews

Kathleen

Health, Wellness and Fitness, 10,000+ employees

Used weekly for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2020

Great automation for large projects with a great deal of detail.

This program allows us to customize our member materials and complete projects on time.

PROS

The capability of the program to manage multiple large projects that require significate detail.

CONS

I am not the programmer that works with the software directly, but I provide the information needed for the project and work with the results to meet our member needs and expectations.

Leonardo

Cosmetics, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2020

Tango + is our new Elixir version

in general, it is a tool with benefits that compete against its previous version, my rating is good, you just have to consider in budgets that the load of hours to carry out changes is limited, and it is in process for 2 resources to take the training course to Take control of the changes, Tango + is an intuitive tool to modify the format of the Billing, and more documents can be created with a room in PDF format, it only remains to elevate the self-service mode not for the IT team but for the users of business that they control the images and the dynamic way of uploading or downloading information.

PROS

The software has the potential to be able to upload images in the PDF of the assortment list in Avon Mexico, competing with its previous version in Elixir we are still migrating the services that Elixir manages in the creation of Reinvoice and the COD for the representatives in Avon, Another potential is that in theory the Avon Mexico team should be able to take care of the changes in Tango Development and production.

CONS

At the moment we have not loaded the use of dynamic images because the project was stopped by an AFP issue with the printing of the assortment lists, and recently the tests are being released after a year of adjustments, this impacts because is printing at low speed, it is estimated that we are in the final phase of testing with the AFP, and the printing teams.

Tracy

Insurance, 10,000+ employees

Used daily for less than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

4

Reviewed June 2020

It gets the job done.

This will be our 2nd year using Tango+ to develop our documents. I am more comfortable in the tool but there are so many nuances of which I do not have a firm grasp. For the most part, it's easy to use once you understand how it all works.

PROS

Tango+ is definitely easier to use than our previous document development software. Working in Word makes it much easier to make simple changes.

CONS

There have been times where something is "fixed" but then it breaks again. And it seems that the fix is something that is done on the back-end so I'm unable to fix it myself.

Reasons for switching to Elixir

That decision is above my pay grade.

dawn

Hospital & Health Care, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

4

EASE OF USE

4

VALUE FOR MONEY

4

CUSTOMER SUPPORT

3

FUNCTIONALITY

3

Reviewed June 2020

Review

It's great because you can test updates as you do them which is very beneficial to our team.

PROS

How we code is much more convenient and having ways to test output right when you do an update is a huge success.

CONS

My biggest complaint is some features don't work all of the time and it crashes which loses all my work. The save feature doesn't work also.