FusionWorks Business Phone Services Software

FusionWorks Business Phone Services Software

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Find out more:

PriceDemo

About FusionWorks Business Phone Services

FusionWorks Business Phone Services is a comprehensive cloud phone service for businesses of any size that is suitable for remote teams. It allows businesses to equip employees with a complete hosted PBX solution with HD voice quality. With over 50 calling features, it is designed to streamline communication and collaboration for businesses. With FusionWorks Business Phone Service are also offered in combination with Unified Communications software, supporting today’s work-from-anywhere collaboration needs. Employees have one-click video calling/conferencing features to connect with other individuals, teams, or your trading partners. Productivity-enhancing tools include instant messaging, presence status, screen and file sharing, whiteboarding, shared spaces and more....

FusionWorks Business Phone Services Pricing

Plans starting at $2.95 per month for calling services. Additional options and pricing for Unified Communications and Global calling.

Starting price: 

$2.95 per month

Free trial: 

Not Available

Free version: 

Not Available

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50+ Standard Features & Advanced Calling Options

FusionWorks Business Phone Services User Reviews

OVERALL RATING

Showing 4 reviews

Michael

Company size: 501-1,000 employees

Industry: Farming

Time used: More than 2 years

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

August 2021

Easy to Use, Easy to Deploy, and Easy to Manage

Everyone was super helpful through all transitions, changes, updates, and on the fly modifications. Couldn't ask for a better team to help get things working the way you need them too.

Pros

Loved how easy it was to move from our old phone services to this one seamlessly

Cons

would like more ability to be able to change things on the fly without needing to go too indepth with engineers to get things going.

Reasons for choosing FusionWorks Business Phone Services

Pricing, functionality, support.

Reasons for switching to FusionWorks Business Phone Services

Pricing, and ease of working with one vendor versus multiple vendors.

Michael

Company size: 501-1,000 employees

Industry: Retail

Time used: More than 2 years

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

June 2017

Megapath Business Internet, 5 Stars!

With new Studio locations on the horizon, we know MegaPath will be there to help every step of the way.

Pros

Who are we? Design Within Reach exists to make authentic modern design accessible. What makes us happy? It is highly important for our stores to stay connected in order to serve our large customer base. You gotta feel my pain With our old internet service providers we felt we were not getting the attention our business requires and had limited service options to meet our vast range of needs. Why you should give MegaPath a call We looked at several vendors and found that MegaPath was the best option because: Continuous open line of communication and the willingness to help of MegaPath Sales and Service Reps. 100% US Based Tech Support when I need it which is rare. Wide range of service options to meet the different needs of our multiple business locations.

Hiro

Company size: 51-200 employees

Industry: Restaurants

Time used: Less than 6 months

Review Source

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
4

Functionality

out of 5

October 2020

Ok VoIP. Need improvement

Pros

Great for big company. Multi features, but it requires cost for the features. It make sense. More features than the competitor. Quietly stable. Can bet other competitor price.

Cons

Customer service is bad. Features is complex... Way complex. The website is interface is a nut, so complicated. It requires months to get used to it. Less phones compatibility. They always pushing to buy the phone from them which over price. Long contract.

Vincent

Company size: 51-200 employees

Industry: Consumer Goods

Time used: Less than 2 years

Review Source: Capterra

3

Ease-of-use

out of 5
4

Value for money

out of 5
4

Customer support

out of 5
4

Functionality

out of 5

September 2021

Great VOIP solution

Pros

The migration project from POTS lines to VOIP was seamless. The software becomes easy to use after a week or two of an acclimation period.

Cons

The software isn't entirely user-friendly but becomes easier to navigate after usage. Also, 2 separate portals are required to configure call flows and configure the seats.

Response from Fusion Connect

Thank you for your review and congratulations on making the switch from POTS to VoIP! Yes, two portals are to be expected. One for the end-user voice settings and one for Administrators. If your team needs any more training, it's free and available by scheduling online through our website Support page.

Replied September 2021