# FusionWorks Business Phone Services Software Reviews, Demo & Pricing - 2026 > Review of FusionWorks Business Phone Services Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/voip/fusionworks-business-phone-services-profile --- [Home](https://www.softwareadvice.com/) / [Telephony Software](https://www.softwareadvice.com/call-center/computer-telephony-integration-comparison/) / FusionWorks Business Phone Services Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # FusionWorks Business Phone Services 2026: Benefits, Features & Pricing Wondering if FusionWorks Business Phone Services is right for your organization? Our Telephony Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews ## Overview FusionWorks Business Phone Services 4.3 [(4)](https://www.softwareadvice.com/voip/fusionworks-business-phone-services-profile/#reviews) Pricing Starting at $2.95 per month ### About FusionWorks Business Phone Services FusionWorks Business Phone Services is a comprehensive cloud phone service for businesses of any size that is suitable for remote teams. It allows businesses to equip employees with a complete hosted PBX solution with HD voice quality. With over 50 calling features, it is designed to streamline communication and collaboration for businesses. With FusionWorks Business Phone Service are also offered in combination with Unified Communications software, supporting today’s work-from-anywhere collaboration needs. Employees have one-click video calling/conferencing features to connect with other individuals, teams, or your trading partners. Productivity-enhancing tools include instant messaging, presence status, screen and file sharing, whiteboarding, shared spaces and more. Get one-phone number inbound and outbound calling across devices; and take advantage of the numerous hosted voice calling features, such as call forwarding/routing, visual voicemail, call recording, auto attendant, sequential ring, and others. Wondering if FusionWorks Business Phone Services is right for your organization? Our Telephony Software selection experts can help you in 15 minutes or less. ## FusionWorks Business Phone Services User Interface ## Popular FusionWorks Business Phone Services Alternatives Main Product FusionWorks Business Phone Services 4.3 [(4)](https://www.softwareadvice.com/voip/fusionworks-business-phone-services-profile/#reviews) Ratings Breakdown - 4.50Ease of use - 4.67Value for money - 4.67Customer support - 4.50Functionality Pricing Starting at $2.95 per month Get Price Alternative Product [Ringover](https://www.softwareadvice.com/voip/ringover-profile/) 4.7 [(876)](https://www.softwareadvice.com/voip/ringover-profile/reviews/) Ratings Breakdown - 4.79Ease of use - 4.51Value for money - 4.62Customer support - 4.65Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [Bitrix24](https://www.softwareadvice.com/nonprofit/bitrix24-profile/) 4.2 [(995)](https://www.softwareadvice.com/nonprofit/bitrix24-profile/reviews/) Ratings Breakdown - 3.98Ease of use - 4.16Value for money - 3.97Customer support - 4.28Functionality Pricing Starting at $69.00 per month Get Price Alternative Product [LiveAgent](https://www.softwareadvice.com/crm/liveagent-profile/) 4.7 [(1786)](https://www.softwareadvice.com/crm/liveagent-profile/reviews/) Ratings Breakdown - 4.57Ease of use - 4.64Value for money - 4.69Customer support - 4.57Functionality Pricing Starting at $15.00 per month Get Price Alternative Product [DialedIn CCaaS](https://www.softwareadvice.com/call-center/chasedata-profile/) 4.8 [(325)](https://www.softwareadvice.com/call-center/chasedata-profile/reviews/) Ratings Breakdown - 4.84Ease of use - 4.69Value for money - 4.78Customer support - 4.74Functionality Pricing Starting at $25.00 per month Get Price Alternative Product [3CX](https://www.softwareadvice.com/voip/3cx-phone-system-profile/) 4.4 [(466)](https://www.softwareadvice.com/voip/3cx-phone-system-profile/reviews/) Ratings Breakdown - 4.40Ease of use - 4.28Value for money - 4.09Customer support - 4.40Functionality Pricing Starting at $350.00 per year Get Price ## FusionWorks Business Phone Services Pricing and Plans Starting price: $2.95 per month Free Trial Free Version Basic $2.95 per user, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## FusionWorks Business Phone Services Features - Popular features found in Telephony Automatic Call Distribution Caller ID Call Monitoring Call Recording Call Transfer Computer Telephony Integration Reporting/Analytics Voice Mail VoIP - More features of FusionWorks Business Phone Services Activity Tracking Callback Scheduling Call Logging Call Reporting Call Routing Call Scripting Call Tracking Chat/Messaging Collaboration Tools Communication Management Conferencing CRM Customizable Reports Fax Management IVR Live Chat Mobile Access Monitoring Multi-Channel Communication PBX Predictive Dialer Real-Time Monitoring Real-Time Reporting Ring Groups SIP Trunking SMS Messaging Third-Party Integrations Unified Communications Video Conferencing Voicemail Transcription ## FusionWorks Business Phone Services User Reviews Overall Rating 4.3 Ratings Breakdown 5 50% 4 25% 3 25% 2 0% 1 0% Secondary Ratings Ease of Use 4.5 Value for money 4.7 Customer support 4.7 Functionality 4.5 Have you used FusionWorks Business Phone Services and would like to share your experience with others? MJ Michael J. Verified reviewer Farming 501-1000 employees Used daily for more than 2 years Reviewed August 2021 Easy to Use, Easy to Deploy, and Easy to Manage 5 Everyone was super helpful through all transitions, changes, updates, and on the fly modifications. Couldn't ask for a better team to help get things working the way you need them too. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Loved how easy it was to move from our old phone services to this one seamlessly Cons: would like more ability to be able to change things on the fly without needing to go too indepth with engineers to get things going. Reasons for choosing FusionWorks Business Phone Services Pricing, functionality, support. Reasons for switching to FusionWorks Business Phone Services Pricing, and ease of working with one vendor versus multiple vendors. Read More MG Michael G. Retail 501-1000 employees Used daily for more than 2 years Review source Reviewed June 2017 Megapath Business Internet, 5 Stars! 5 With new Studio locations on the horizon, we know MegaPath will be there to help every step of the way. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Who are we? Design Within Reach exists to make authentic modern design accessible. What makes us happy? It is highly important for our stores to stay connected in order to serve our large customer base. You gotta feel my pain With our old internet service providers we felt we were not getting the attention our business requires and had limited service options to meet our vast range of needs. Why you should give MegaPath a call We looked at several vendors and found that MegaPath was the best option because: Continuous open line of communication and the willingness to help of MegaPath Sales and Service Reps. 100% US Based Tech Support when I need it which is rare. Wide range of service options to meet the different needs of our multiple business locations. Read More HT Hiro T. Verified reviewer Restaurants 51-200 employees Used daily for less than 6 months Review source Reviewed October 2020 Ok VoIP. Need improvement 3 Ratings Breakdown 5 Ease of use 4 Functionality Pros: Great for big company. Multi features, but it requires cost for the features. It make sense. More features than the competitor. Quietly stable. Can bet other competitor price. Cons: Customer service is bad. Features is complex... Way complex. The website is interface is a nut, so complicated. It requires months to get used to it. Less phones compatibility. They always pushing to buy the phone from them which over price. Long contract. Read More VM Vincent M. Verified reviewer Consumer Goods 51-200 employees Used weekly for less than 2 years Reviewed September 2021 Great VOIP solution 4 Ratings Breakdown 3 Ease of use 4 Value for money 4 Customer support 4 Functionality Pros: The migration project from POTS lines to VOIP was seamless. The software becomes easy to use after a week or two of an acclimation period. Cons: The software isn't entirely user-friendly but becomes easier to navigate after usage. Also, 2 separate portals are required to configure call flows and configure the seats. Vendor Response Thank you for your review and congratulations on making the switch from POTS to VoIP! Yes, two portals are to be expected. One for the end-user voice settings and one for Administrators. If your team needs any more training, it's free and available by scheduling online through our website Support page. Replied September 2021 Read More Showing 1 - 4 of 4 Reviews ## Other Top Recommended Telephony Software [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) **4.4** (4081) Recently recommended **5** times [Dialpad](https://www.softwareadvice.com/voip/dialpad-profile/) **4.2** (565) Recently recommended **5** times [Amazon Connect](https://www.softwareadvice.com/call-center/amazon-connect-profile/) **4.5** (94) Recently recommended **4** times [CallTools](https://www.softwareadvice.com/call-center/calltools-profile/) **4.8** (156) Recently recommended **3** times Stuck Between Options? Our experts can help you compare FusionWorks Business Phone Services with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice