Their team's outstanding support has made our journey incredibly seamless. They always reply quickly and take care of any questions we have, which makes us satisfied with the platform

The AI-unified inbox, which effectively handles our support queries, is a huge asset to our team. Furthermore, the chatbot efficiently responds to regular customer questions, which eases our workload. Notably, the platform provides useful capabilities that precisely match our business objectives, like AI-generated response ideas and automatic discussion categorization.

We didn't find anything significant as cons. Glassix is taking care of all our requirements as transfer of large files is also done without hiccups.

Great! I highly recommend it!

Everything! Makes our day to day easier and faster replies to our guests

No automatic messages in whatsapp based on time periods

Good solution for omnichannel customer care.

I started working with a system recently while still learning the system

there is a lot to like...first and most important - the team.we are getting VIP service, very fast implementation time, very good and fast support.second - the system is very intuitive and it was really easy to teach the staff.

hard question since we got everything we wanted.

As someone who understands the significance of a unified customer experience, I was thoroughly impressed by Glasix's platform and its ability to streamline and optimize omnichannel interactions.

I am still learning the capabilities of the platform and have not yet formed an opinion about the shortcomings. So far I haven't found any major drawbacks

Glassix is a simple, easy-to-use and yet comprehensive platform to manage all direct communication with our clients. It gives us a clear view on each client's status, all in one place.