Global Call Forwarding Software

Global Call Forwarding Software

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About Global Call Forwarding

Global Call Forwarding is a provider of toll-free, international, and local phone numbers. Buy virtual phone numbers from more than 160 countries globally. Forward incoming calls from these numbers to any location in the world. Stay connected with local and global customers, no matter where your office is located. Use cloud communication tools to make remote working and telecommuting easy and efficient. Global Call Forwarding is trusted by thousands of businesses around the world. Owned and run by United World Telecom (founded in 1996), they have years of experience in the industry....

Global Call Forwarding Pricing

Our service is month-to-month without any commitment.

Starting price: 

$7.95 per month

Free trial: 

Available

Free version: 

Not Available

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Control Panel - dashboard

Global Call Forwarding User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

5

Value for money

5

Customer support

5

Functionality

5

Showing 1 - 5 of 20 reviews

Michael

Verified reviewer

Company size: 2-10 employees

Industry: Design

Time used: Less than 12 months

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

August 2021

It's a reliable service. The call quality is good for international calls.

It's a great company and really useful service. All my interactions with their team have been positive and I've never had any issues with the service.

Pros

The call routing and international phone numbers work really well. It's a simple and easy to use software to make and receive international phone calls.

Cons

There was a verification process in the beginning to first get my number.

Reasons for choosing Global Call Forwarding

All the other service providers that I was evaluating charged per-user for outbound calling. Global Call Forwarding allows multiple agents to use a single phone number.

Response from Global Call Forwarding

Thank you Michael!

Replied August 2021

Jorge

Company size: 2-10 employees

Industry: Telecommunications

Time used: Less than 6 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

July 2021

Above and beyond customer service by Miguel

Amazing service, outstanding follow up and problem solving by [SENSITIVE CONTENT]. Best customer support that I have ever found and great pricing! Easy to use solution and good look and feel of platform. Recommend 100%, It has become our international numbers provider!

Pros

Easy to use, great price and amazing customer service

Cons

solved with the new look and feel of the new control panel

Reasons for choosing Global Call Forwarding

Because of [SENSITIVE CONTENT], he made the difference. He went the extra mile to make possible the switch and helped us not loosing the numbers, very professional, patient and result oriented. Best customer service I have ever received.

Reasons for switching to Global Call Forwarding

Avoxi was extremely unhelpful and expensive for the service they provide. Lack of understanding and flexibility, added to an unbelievable way to ignore the needs of the customers. They changed the plan without any notice and charged us 10 times more during 6 months, unwilling to make any change and making so difficult to port the numbers to another provider.

Response from Global Call Forwarding

Thanks, Jorge. We're glad that we were able to assist you and look forward to working with you in the future. Service quality and customer support are our top priorities.

Replied July 2021

John

Company size: 501-1,000 employees

Industry: Computer Software

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Functionality

out of 5

November 2021

Reliable provider

Quality virtual number service, allows you to buy local number from various locations / area codes in my respective sales territories. Very helpful for increasing answer rate of my phone calls.

Pros

User friendly, super helpful customer support.

Cons

Lack of call logging / not integrated with my current CRM

Response from Global Call Forwarding

Thanks, John. We really appreciate you as a customer!

Replied November 2021

Anonymous

Company size: 51-200 employees

Time used: Less than 12 months

Review Source: Capterra

This review was submitted organically. No incentive was offered
5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

June 2022

Easy to use call forwarding, call recording, and VoIP services.

Great experience working with them. The services have been reliable and have helped my business. Their sales and support teams are great.

Pros

It was really easy to get started. The auto-attendant/IVR feature was fairly straight forward and their chat support helped me make sure everything was set up properly. The call recording and outbound features are also very useful for my business.

Cons

No major cons. Could have voicemail transcription, though.

Reasons for choosing Global Call Forwarding

Better pricing and the sales team was more responsive during the evaluation phase.

Response from Global Call Forwarding

Thanks for your review. We really appreciate the feedback.

Replied June 2022

Anonymous

Company size: 11-50 employees

Time used: Less than 2 years

Review Source: Capterra

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5
5

Functionality

out of 5

August 2021

Reliable service, great support, and fair pricing

Great company. They’re headquartered in South Florida and right up the road from us. Their support is outstanding and they do what they say they are going to do, every time.

Pros

Easy to use, reliable call routing service. It’s a month-to-month service without any commitment, so we’ve been able to upgrade and downgrade plans seasonally as our call volume fluctuates.

Cons

No major issues. It would be nice if they offered an iOS app to manage call routing settings from my cell phone, but their web app works just fine on mobile.

Reasons for choosing Global Call Forwarding

Simple pricing and responsive customer support during our free trial. Also, they are a local company in South Florida.

Response from Global Call Forwarding

Thank you!

Replied August 2021