Global Call Forwarding

RATING:

4.9

(36)

About Global Call Forwarding

Global Call Forwarding is a provider of toll-free, international, and local phone numbers. Buy virtual phone numbers from more than 160 countries globally. Forward incoming calls from these numbers to any location in the world. Stay connected with local and global customers, no matter where your office is located. Use cloud communication tools to make remote working and telecommuting easy and efficient. Global Call Forwarding is trusted by thousands of businesses around the world. Owned and run by United World Telecom (founded in 1996), they have years of experience in the industry.

Global Call Forwarding Pricing

Our service is month-to-month without any commitment.

Starting price: 

$7.95 per month

Free trial: 

Available

Free version: 

Not Available

Control Panel - dashboard
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Global Call Forwarding Reviews

Overall Rating

4.9

Ratings Breakdown

Secondary Ratings

Ease-of-use

5

Customer Support

5

Value for money

5

Functionality

5

Most Helpful Reviews for Global Call Forwarding

1 - 5 of 36 Reviews

User Profile

Michael

Verified reviewer

Design, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2021

It's a reliable service. The call quality is good for international calls.

It's a great company and really useful service. All my interactions with their team have been positive and I've never had any issues with the service.

PROS

The call routing and international phone numbers work really well. It's a simple and easy to use software to make and receive international phone calls.

CONS

There was a verification process in the beginning to first get my number.

Reason for choosing Global Call Forwarding

All the other service providers that I was evaluating charged per-user for outbound calling. Global Call Forwarding allows multiple agents to use a single phone number.

Vendor Response

Thank you Michael!

Replied August 2021

Anonymous

11-50 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed August 2021

Reliable service, great support, and fair pricing

Great company. They’re headquartered in South Florida and right up the road from us. Their support is outstanding and they do what they say they are going to do, every time.

PROS

Easy to use, reliable call routing service. It’s a month-to-month service without any commitment, so we’ve been able to upgrade and downgrade plans seasonally as our call volume fluctuates.

CONS

No major issues. It would be nice if they offered an iOS app to manage call routing settings from my cell phone, but their web app works just fine on mobile.

Reason for choosing Global Call Forwarding

Simple pricing and responsive customer support during our free trial. Also, they are a local company in South Florida.

Vendor Response

Thank you!

Replied August 2021

Scott

Mechanical or Industrial Engineering, 51-200 employees

Used weekly for more than 2 years

Review Source: Capterra

OVERALL RATING:

5

EASE OF USE

4

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed October 2023

Global automation company - ease of use

Great customer service team always willing to help.

PROS

We use Global Call Forwarding for our US office and customers as well as our Customers across the world and Europe office. Customer calls one number and it gets routed to whatever office it needs to go to depending on time of day. Easy process.

CONS

At first the website interface seemed confusing but the team walked me through it and it easy now.

Reason for choosing Global Call Forwarding

I was not involved

Vendor Response

Thank you for your review, Scott. It's been our pleasure serving you and your business!

Replied October 2023

Peter

Media Production, 2-10 employees

Used monthly for less than 6 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

4

Reviewed June 2023

Skeptical at first. Turns out it's all pretty good.

I do recommend United World Telecom for their reliable communication services. They offer a user-friendly interface, clear call quality, and responsive customer support which I value the most, since I wasn't too sure about choosing them. Their competitive pricing and flexible options make them a practical choice for reliable communication solutions. In our case, we needed a short-term solution, which we got, so kudos!

PROS

The setup was easy and fast. I needed a solution and I got it very quickly, so that was the best part.

CONS

I was skeptical at first because of the reviews and I couldn't know if this is valid or not so perhaps the con would be a lack of credibility to choose them, i guess?

Vendor Response

Thank you, Peter, for your positive feedback and review. Customer support and call quality are our top priorities.

Replied June 2023

Prabhjot

Airlines/Aviation, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed July 2023

Very Professional and competent

Excellent

PROS

Spoke to [sensitive content hidden] , Helped me with billing , analyzed by usage , recommended a plan , helped to cut my cost , at the same time made sure I do not end up overusing and gave a recommendation for this as well. A very professional organization through and through.

CONS

Not found yet. I would share if I find any.

Vendor Response

Thank you very much for your kind words, Prabhjot, customer support is one of our top priorities!

Replied July 2023