About Global Call Forwarding

Global Call Forwarding is a provider of toll-free, international, and local phone numbers.

Buy virtual phone numbers from more than 160 countries globally. Forward incoming calls from these numbers to any location in the world.

Stay connected with local and global customers, no matter where your office is located.

Use cloud communication tools to make remote working and telecommuting easy and efficient.

Global Call Forwarding is trusted by thousands of businesses around the world. Owned and run by United World Telecom (founded in 1996), they have years of experience in the industry.


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Supported Operating System(s):

Web browser (OS agnostic)

10 Reviews of Global Call Forwarding

Average User Ratings

Overall

5 / 5 stars

Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

Ratings Snapshot

5 stars

(10)

10

4 stars

(0)

0

3 stars

(0)

0

2 stars

(0)

0

1 stars

(0)

0

Likelihood to Recommend

Not likely

Very likely

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Showing 1 - 10 of 10 results

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August 2021

Michael from Galaxus

Verified Reviewer

Company Size: 2-10 employees

Industry: Design

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2021

It's a reliable service. The call quality is good for international calls.

It's a great company and really useful service. All my interactions with their team have been positive and I've never had any issues with the service.

Pros

The call routing and international phone numbers work really well. It's a simple and easy to use software to make and receive international phone calls.

Cons

There was a verification process in the beginning to first get my number.

Reasons for Choosing Global Call Forwarding

All the other service providers that I was evaluating charged per-user for outbound calling. Global Call Forwarding allows multiple agents to use a single phone number.

Response from Global Call Forwarding

Replied August 2021

Thank you Michael!

August 2021

Anonymous

Verified Reviewer

Company Size: 11-50 employees

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2021

Reliable service, great support, and fair pricing

Great company. They’re headquartered in South Florida and right up the road from us. Their support is outstanding and they do what they say they are going to do, every time.

Pros

Easy to use, reliable call routing service. It’s a month-to-month service without any commitment, so we’ve been able to upgrade and downgrade plans seasonally as our call volume fluctuates.

Cons

No major issues. It would be nice if they offered an iOS app to manage call routing settings from my cell phone, but their web app works just fine on mobile.

Reasons for Choosing Global Call Forwarding

Simple pricing and responsive customer support during our free trial. Also, they are a local company in South Florida.

Response from Global Call Forwarding

Replied August 2021

Thank you!

August 2021

Shaker from Private

Company Size: 1 employee

Industry: Internet

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2021

Excellent service for who need it. It's something tou can depend on it.

I am really happy with this service and I will get back to it .

Pros

You will feel like as you are in that country

Cons

When you forget to pay , service will be disconnected, may be after some time not immediately.

July 2021

Jorge from CONSULTORIA INFORMATICA I TELEFONIA DE REUS ASSOCIATS, S.L.

Company Size: 2-10 employees

Industry: Telecommunications

Time Used: Less than 6 months

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

July 2021

Above and beyond customer service by Miguel

Amazing service, outstanding follow up and problem solving by [SENSITIVE CONTENT]. Best customer support that I have ever found and great pricing! Easy to use solution and good look and feel of platform. Recommend 100%, It has become our international numbers provider!

Pros

Easy to use, great price and amazing customer service

Cons

solved with the new look and feel of the new control panel

Reasons for Choosing Global Call Forwarding

Because of [SENSITIVE CONTENT], he made the difference. He went the extra mile to make possible the switch and helped us not loosing the numbers, very professional, patient and result oriented. Best customer service I have ever received.

Reasons for Switching to Global Call Forwarding

Avoxi was extremely unhelpful and expensive for the service they provide. Lack of understanding and flexibility, added to an unbelievable way to ignore the needs of the customers. They changed the plan without any notice and charged us 10 times more during 6 months, unwilling to make any change and making so difficult to port the numbers to another provider.

Response from Global Call Forwarding

Replied July 2021

Thanks, Jorge. We're glad that we were able to assist you and look forward to working with you in the future. Service quality and customer support are our top priorities.

June 2021

Cris from Healthy Stuff

Verified Reviewer

Company Size: 11-50 employees

Industry: Hospital & Health Care

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2021

Very clever service

Fantastic, positive and friendly.

Pros

We use this service daily as a way of allowing our small UK-based company to be truly global. We accept calls from the USA, Canada, Australia, and New Zealand as though from a UK phone, and at a really great price. No difficult setup, it just works. And we have a great account handler who reaches out to ensure things are moving along nicely. Highly recommended.

Cons

There are no cons, it's great software and has continued to work for us.

Response from Global Call Forwarding

Replied June 2021

Thank you, Cris. It's been a pleasure working with you and the Healthy Stuff team!

June 2021

Matt from Burnett & CO

Company Size: 2-10 employees

Industry: Financial Services

Time Used: More than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2021

This is the best in its class... by a long shot

Fantastic, if you need a product in this industry I wouldn't look elsewhere.

Pros

I have tried many call forwarding softwares and have headaches constantly. Global Call Forwarding has never let me down. They are reliable, affordable and they do what they say they are going to do each and every time. Their customer service is also top notch.

Cons

I have yet to have a single issue with the product so I can't speak to that.

Response from Global Call Forwarding

Replied June 2021

Thank you, Matt. We really appreciate you taking the time to give us feedback.

August 2021

Luca from Oerlikon HRSFlow

Company Size: 201-500 employees

Industry: Automotive

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

August 2021

Global Call Forwarding feedback

Excellent, without any kind of problem or relevant issue.

Pros

The product is easy to use and to set up, in any case the support is very efficient to help you for the advanced configurations.

Cons

The integration to our system was not complex and they hear you about missing feature that are useful to be implemented.

Reasons for Choosing Global Call Forwarding

Easy to use, not expensive and above all the support.

Response from Global Call Forwarding

Replied September 2021

Thanks Luca!

June 2021

Jack from Healthy Stuff Online

Company Size: 11-50 employees

Industry: Health, Wellness and Fitness

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2021

Cannot fault the service

Brilliant!

Pros

We have used the service to route all our calls from the US, Australia, Canada and the rest of the world to our office in UK, and we have had a brilliant service provided!

Cons

None, the software and service is as expected.

Response from Global Call Forwarding

Replied June 2021

Thanks, Jack. It's been great working with you!

June 2021

Aidan from Domani Properties LLC

Company Size: 2-10 employees

Industry: Real Estate

Time Used: Less than 2 years

Review Source: Capterra


Ease-of-use

5.0

Value for money

5.0

Customer support

5.0

Functionality

5.0

June 2021

Easy setup, fair rates, and excellent customer service

Pros

The quick setup, ease of use, and helpful support when my team has questions.

Cons

There have been times when I did not need the service, but overall it's worth keeping my account open.

Response from Global Call Forwarding

Replied June 2021

Thank you, Aidan! We love having you as a customer.

June 2021

Billy from Healthy Stuff

Verified Reviewer

Company Size: 11-50 employees

Industry: Hospital & Health Care

Time Used: Less than 12 months

Review Source: Capterra


Ease-of-use

5.0

Functionality

5.0

June 2021

Amazing Company

Amazing customer service and always able to assist in any issues we might have

Pros

I have used this company throughout my everyday work and could not be happier with the service they provide

Cons

No current issues that we have with Global Forwarding

Response from Global Call Forwarding

Replied June 2021

Thanks, Billy. We really appreciate having you as a customer!