# Invoca Software Reviews, Demo & Pricing - 2026 > Review of Invoca Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/voip/invoca-profile --- [Home](https://www.softwareadvice.com/) / [Call Tracking Software](https://www.softwareadvice.com/voip/call-tracking-comparison/) / Invoca Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Alternatives](https://www.softwareadvice.com/voip/invoca-profile/alternatives/) # Invoca 2026: Benefits, Features & Pricing Wondering if Invoca is right for your organization? Our Call Tracking Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview Invoca 4.5 [(20)](https://www.softwareadvice.com/voip/invoca-profile/#reviews) Pricing Starting at $1.00 per month ### About Invoca Invoca is a cloud-based, artificial intelligence call tracking and analytics solution, which helps marketers optimize sales conversions by gathering data from inbound phone calls. Invoca, through its machine learning algorithms analyzes phone conversations to understand caller viewpoint and provides outcomes. The solution enables marketers to leverage real-time calls, voice analytics, demographic data and conversation analysis to understand the potential outcome. Its primary features include, call tracking, call classification, call profile, caller identification, predictive modelling and data security. The product is aimed to assist advertisers, franchises, publishers, dealers and agencies. Invoca caters to home services, insurance, financial services, healthcare services, general services, and affiliate marketing sectors. Invoca integrates with google apps, social media platforms, Adobe Experience Cloud, Salesforce Marketing Cloud and Salesforce Sales Cloud. Wondering if Invoca is right for your organization? Our Call Tracking Software selection experts can help you in 15 minutes or less. ## Invoca User Interface ## Popular Invoca Alternatives Main Product Invoca 4.5 [(20)](https://www.softwareadvice.com/voip/invoca-profile/#reviews) Ratings Breakdown - 4.30Ease of use - 4.11Value for money - 4.60Customer support - 4.25Functionality Pricing Starting at $1.00 per month Get Price Alternative Product [800.com](https://www.softwareadvice.com/voip/800-com-profile/) 4.7 [(343)](https://www.softwareadvice.com/voip/800-com-profile/reviews/) Ratings Breakdown - 4.67Ease of use - 4.61Value for money - 4.66Customer support - 4.62Functionality Pricing Starting at $23.00 per month Get Price Alternative Product [Nextiva](https://www.softwareadvice.com/product/2683-Nextiva/) 4.6 [(918)](https://www.softwareadvice.com/product/2683-Nextiva/reviews/) Ratings Breakdown - 4.54Ease of use - 4.53Value for money - 4.54Customer support - 4.55Functionality Pricing Starting at $25.00 per month Get Price Alternative Product [CTM](https://www.softwareadvice.com/voip/calltrackingmetrics-profile/) 4.7 [(158)](https://www.softwareadvice.com/voip/calltrackingmetrics-profile/reviews/) Ratings Breakdown - 4.46Ease of use - 4.50Value for money - 4.56Customer support - 4.61Functionality Pricing Starting at $79.00 per month Get Price Alternative Product [smrtPhone](https://www.softwareadvice.com/voip/smrtphone-profile/) 4.7 [(67)](https://www.softwareadvice.com/voip/smrtphone-profile/#reviews) Ratings Breakdown - 4.75Ease of use - 4.64Value for money - 4.60Customer support - 4.51Functionality Pricing Starting at $75.00 per month Get Price Alternative Product [Liine](https://www.softwareadvice.com/medical/liine-profile/) 4.9 [(162)](https://www.softwareadvice.com/medical/liine-profile/reviews/) Ratings Breakdown - 4.83Ease of use - 4.85Value for money - 4.95Customer support - 4.78Functionality Pricing Available upon request Get Price ## Invoca Pricing and Plans Starting price: $1.00 per month Free Trial Free Version Basic $1.00 per month No plan information available Confused about pricing? 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Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Invoca Features - Popular features found in Call Tracking Caller ID Call Monitoring Call Routing Call Transcription Computer Telephony Integration Conversion Tracking CRM IVR Keyword Tracking Voice Mail - More features of Invoca API Automatic Call Distribution Call Recording Call Reporting Call Tracking Call Tracking Metrics Prioritization ROI Tracking ## Invoca Integrations CAKE Integration rated undefined from -1 review TUNE Integration rated undefined from -1 review Marketo Engage Integration rated undefined from -1 review Marin Software Integration rated undefined from -1 review Salesforce Marketing Cloud Integration rated undefined from -1 review Five9 Integration rated undefined from -1 review See all 11 integrations ## Invoca User Reviews Overall Rating 4.5 Ratings Breakdown 5 70% 4 20% 3 5% 2 0% 1 5% Secondary Ratings Ease of Use 4.3 Value for money 4.1 Customer support 4.6 Functionality 4.3 Have you used Invoca and would like to share your experience with others? Sparsh S. Verified reviewer Food Production 1001-5000 employees Used daily for less than 2 years Review source Reviewed July 2021 Invoca Review 5 A very good tool and fun to use. It gives AI-controlled call following and investigation answers for big business advertisers who need information and attribution for crusades that drive inbound calls. A worthy and recommendable tool. Ratings Breakdown 5 Ease of use 3 Value for money 4 Customer support 3 Functionality Pros: It is truly simple to explore through the menus & filters, with examination and voice calls, you can streamline the whole buy way, snap to call and it is incredibly effective. API, Keyword Tracking, ROI Tracking, IVR etc are best features in this software. Cons: CRM, Lead Capture, Multi-campaign, Performance Metrics, Website Analysis etc are some features which lacks here but are present in other tools of in same category. Read More VR Verified Reviewer Used daily for less than 2 years Review source Reviewed April 2018 The best experience in telephone connectivity 5 With Invoca marketers can get great information about callers and conversations, which can optimize the customer's journey in real time on virtually any channel or device. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: I have more than 3 years dedicated to Telecommunications, I have had the opportunity to have used several software for call centers. With Invoke they have definitely improved communication with customers. With analysis and voice calls, you can optimize the entire purchase path, click to call. It is amazingly efficient, you can understand why customers are calling, so make the respective improvements and offer better service. Cons: Invokes offers a unique experience. There is absolutely nothing that you do not like. Makes customer contact ideal before, during and after each phone call. Read More SM Shaun M. Verified reviewer Banking 11-50 employees Used weekly for less than 12 months Review source Reviewed October 2024 Great company 3 Great Team Great product but was too many bells and whistles for what we needed Ratings Breakdown 2 Ease of use 3 Value for money 5 Customer support 5 Functionality Pros: People and staff are great and very helpful Cons: User friendliness, lots of bells and whistles but hard to do some simple things Read More VR Verified Reviewer 51-200 employees Used daily for more than 2 years Review source Reviewed March 2018 Great way to audit calls and improve in various areas of the company 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I really like that we can customize and test phone numbers and lines so that we can appropriately audit calls. Being able to record calls has allowed us to identify issues when auditing and improve where necessary for our team/company. It's a great tracking system for calls to see whats working and what's not for marketing purposes. Cons: One thing I would change is being able to better organize calls. Maybe there is a way, but it's a busy dashboard. Nonetheless, it works great and makes our team better in many ways. Read More VR Verified Reviewer Marketing and Advertising 11-50 employees Used daily for more than 2 years Reviewed May 2019 Senior Account Manager 4 Been at RingPArtner for 5 years and we have always used invoca for tracking network calls. Support team and overall performance are consistent and awesome. There is a reason why we stay Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: Invoca is really easy to navigate through the menus. For my role digging into publisher data is key, and for someone who is not usually good at these type of things I find myself hardly stuck at all. Good Support team and informative updates on whats fixed or what is going to be addressed. Cons: Not a whole lot but a small thing would be that I don't like having to dig to figure out what my account allows. but that even seems like im trying to say something bad Read More AF Amy F. Verified reviewer Insurance 1001-5000 employees Used daily for more than 2 years Review source Reviewed October 2019 Your Digital Campaigns Will Thank You 5 Great customer support, and cannot say enough about the positive impact this solution has had on our digital campaigns Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The fact I now have a full view of how my digital marketing campaigns are performing and can leverage more robust call analytics within automated bidding Cons: None it is easy to use and the benefits are excellent Reasons for choosing Invoca Past experience, superior customer support. Read More VR Verified Reviewer Financial Services 1001-5000 employees Used daily for less than 12 months Reviewed May 2019 Invoca for inbound tracking 5 Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: Pretty easy interface once you get used to it. Tracks accreting with a lot of advanced features for large businesses. Many of our clients use it as well. Cons: Some steps are repetitive. We have thousands of campaigns and it is difficult to update holiday hours across all those campaigns. Although, Invoca was willing to do this service for us. Read More GK Gabby K. Verified reviewer Facilities Services 2-10 employees Used daily for less than 6 months Review source Reviewed April 2024 POOR CUSTOMER SERVICE 1 I do not like a single thing about the company!! POOR CUSTOMER SERVICE!! I have been working on a task since \[sensitive content hidden\]. Every few days I will get a run around response from someone on the community support forum. Nobody answers the phone on the support number. No specific email address to email someone directly. Do not waste your time or money on this useless company!! Ratings Breakdown 1 Ease of use 1 Value for money 1 Customer support 1 Functionality Pros: I do not like a single thing about the company!! POOR CUSTOMER SERVICE!! Read More ND NATALIE D. Verified reviewer Financial Services 1001-5000 employees Used daily for more than 2 years Review source Reviewed October 2019 INVOCA = ROI 5 I LOVE THE PEOPLE, I LOVE THE TOOL, I LOVE THE RESULTS Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I LOVE THE WAY YOU CAN CUSTOMIZE THE WAY YOU USE THE TOOL TO FIT YOUR NEEDS. IF YOU CAN THINK IT THE PEOPLE AT INVOCA ARE ALWAYS WILLING TO HELP YOU FIGURE OUT HOW TO MAKE IT HAPPEN. Cons: THE COST Read More Guillermo S. Verified reviewer Marketing and Advertising Self-Employed Used daily for less than 12 months Reviewed May 2019 Easiest Software to track my calls 5 Ratings Breakdown 5 Ease of use 5 Customer support 5 Functionality Pros: the simplicity of it and the dashboard straight away I can see everything I need to know Cons: nothing to complain about software is easy to use Read More Showing 1 - 10 of 20 Reviews Load More Reviews ## Other Top Recommended Call Tracking Software [RingEX](https://www.softwareadvice.com/call-center/office-profile/) **4.2** (1204) Recently recommended **14** times [Dialpad](https://www.softwareadvice.com/voip/dialpad-profile/) **4.2** (568) Recently recommended **10** times [ChorusCX](https://www.softwareadvice.com/customer-experience/encore-workforce-optimization-profile/) **5.0** (1) Recently recommended **10** times [Ultatel Cloud Business Phone System](https://www.softwareadvice.com/screen-sharing/clarity-business-phone-system-profile/) **4.7** (41) Recently recommended **6** times Stuck Between Options? 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