itPBX Software

itPBX Software

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About itPBX

itPBX is a cloud-based business VoIP solution that delivers a suite of business communication services to small and midsize organizations. itPBX features include caller ID, VMX locator, call spy, dictation and more. Its VoIP telephonic system includes features such as call recording, call reporting, voicemail, and auto-attendant or interactive voice response (IVR) service. Users can also set up call queues to place incoming calls in line or set the call on do not disturb mode when the callers are away or not taking any calls. itPBX provides assistance at the time of troubleshooting and offers repair services in case the phone system faces any issues.It offers an MS Exchange backup that helps the user to backup and restores data of their emails, calendar, tasks...

itPBX Pricing

$19.95/mo per user or phone

Starting price: 

$19.95 per month

Free trial: 

Not Available

Free version: 

Not Available

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Call recordings

itPBX User Reviews

OVERALL RATING

Showing 1 review

Jason

Industry: Management Consulting

Time used: Less than 2 years

5

Ease-of-use

out of 5
5

Customer support

out of 5
4.5

Functionality

out of 5

June 2015

VoIP Review - Great Service!

Pros

Their customer service is great! Our previous provider was bad about using off-shore support technicians and it would take days for us to get a response when we submitted a ticket. The staff at itPBX always respond and are very professional and helpful. They helped us set our entire system up including our auto attendant, call routing, on-hold music, and call schedules. Some of these things can be very difficult to do for non-technical users. Really pleased with the level of help they offer.

Cons

We had to purchase new phones when we switched from our landline phones, but they gave us great deals on the hardware.