Lead management has become so easy with leadsquared and it allows you to connect with multiple platforms to capture and store the leads. There are few standard integrations that are available or tools like zapier can be used to set it up.

As we do extensive marketing activities for our organization, it is important for us to use a good CRM to save all the info and use it for promotional content distribution. Leadsquared is a great CRM tool and provides you the best features that you can get. We also do email marketing with the same tool and the leads capturing and nurturing can be done with simple setups.

No issues faced so far. The tool works great on any browser.

Overall experience has been satisfactory in terms of using LSQ as a CRM tool. Looking forward to try out other features as well to see how it can bring more efficiency to the team.

The think that I liked the most is the ease of use that comes with LeadSquared & they have pretty decent deck of useful features too.

As of now there is one thing I am not very satisfied is that there is no planner available or the task calendar is also pretty average.

I would only recommend this product if you do not have any data to import from other software tools or if you are looking for very basic functionality. If you are planning to use more advanced functionality, ask them to FULLY demo it for you. Ask lots of questions, don't make any assumptions! I wish I had spent more time doing my due diligence during the evaluation process. I probably would have discovered it was not the best fit.

The price is what was most attractive about this software. For the feature set included the price was right compared to the marketplace.

The setup process took much longer than anticipated. We had data to import from another system and working with the support staff off-shore was a challenge. I wound up having to pull an internal resource (developer) to get the import completed. I consider myself pretty savvy with marketing automation/email marketing/crm software tools and I was challenged with the implementation. When all was said and done, we were unable to gain all of the reporting and functionality we initially thought we were purchasing.

Leadsquared has helped us streamline our Lead and Sales funnel management. The team has helped create custom solutions where ever required and has always helped us resolve issues both in the software as well as at the business level.

Adaptability & Customization Ease of use Easy administration Customer Support

Reporting suite isn't the best in the industry. Each report works in silos and doesn't really capture the full picture. However, they have been working on it and constantly improving. Email suite and other marketing features have limited use cases. I understand that those aren't the core of the product, so it's ok. But these can get better.

Overall, the tool is fulfilling all the requirements of any SMB. Especially with a small team this tool is for you to achieve things fast.

Very easy to use. Administration can be done without any coding hardcore skills. Landing page creation is easy and feature like some Landing page some module can be visible or hide on mobile is a great one without any coding. Support is great. The customer care team is very fast in responding to customer queries.

Third-party tool integration sometimes feels limited. When it comes to reporting all required reports are available like lead source, lead history, but advanced-level reporting feels limited. for SMBs leadsquared is sufficient.