--- title: "Microsoft Teams Software Reviews, Demo & Pricing - 2026" description: "Review of Microsoft Teams Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/voip/microsoft-teams-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [VoIP Software](https://www.softwareadvice.com/voip/) / Microsoft Teams Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/voip/microsoft-teams-profile/reviews/)[Alternatives](https://www.softwareadvice.com/voip/microsoft-teams-profile/alternatives/) # Microsoft Teams Review From $4-$12.50/month Free version Free trial 3 plans Wondering if Microsoft Teams is right for your organization? Our VoIP Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pros and Cons - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Microsoft Teams 4.5 [(11158)](https://www.softwareadvice.com/voip/microsoft-teams-profile/reviews/) Pricing Starting at $4.00 per user per month ### About Microsoft Teams Microsoft Teams is a cloud-based communication and collaboration platform serving small businesses, mid-market companies, and large enterprises across industries. It brings together chat, video meetings, file sharing, and app integrations in one workspace. Teams can be deployed via the cloud and accessed through desktop, mobile, or web browsers. Core features include group and direct messaging, video and audio conferencing, shared file storage, and integration with Microsoft 365 apps such as Word, Excel, and SharePoint. Organizations can organize work into channels by project or department, keeping conversations and files easy to find. Microsoft Teams also supports third-party app integrations, allowing businesses to connect tools they already use. Support is available through Microsoft's online knowledge base, community forums, and paid support plans that include phone and email assistance for qualifying subscriptions. Do you work for Microsoft Teams? [Manage this product listing](https://www.g2.com/products/microsoft-teams/claim_requests/new?auto=true) Wondering if Microsoft Teams is right for your organization? Our VoIP Software selection experts can help you in 15 minutes or less. ## Microsoft Teams User Interface ## Popular Microsoft Teams Alternatives Main Product Microsoft Teams 4.5 [(11158)](https://www.softwareadvice.com/voip/microsoft-teams-profile/reviews/) Ratings Breakdown - 4.38Ease of use - 4.44Value for money - 4.24Customer support - 4.40Functionality Pricing Starting at $4.00 per month Get Price Alternative Product [Zoom Workplace](https://www.softwareadvice.com/product/101384-Zoom-Video-Conferencing/) 4.6 [(14681)](https://www.softwareadvice.com/product/101384-Zoom-Video-Conferencing/reviews/) Ratings Breakdown - 4.59Ease of use - 4.52Value for money - 4.36Customer support - 4.54Functionality Pricing Starting at $14.99 per month Get Price Alternative Product [Google Workspace](https://www.softwareadvice.com/marketing/google-workspace-profile/) 4.7 [(17708)](https://www.softwareadvice.com/marketing/google-workspace-profile/reviews/) Ratings Breakdown - 4.64Ease of use - 4.59Value for money - 4.27Customer support - 4.63Functionality Pricing Starting at $7.00 per month Get Price Alternative Product [Google Meet](https://www.softwareadvice.com/voip/google-meet-profile/) 4.5 [(12173)](https://www.softwareadvice.com/voip/google-meet-profile/reviews/) Ratings Breakdown - 4.59Ease of use - 4.63Value for money - 4.29Customer support - 4.32Functionality Pricing Starting at $6.00 per month Get Price Alternative Product [Slack](https://www.softwareadvice.com/remote-support/slack-profile/) 4.7 [(24205)](https://www.softwareadvice.com/remote-support/slack-profile/reviews/) Ratings Breakdown - 4.61Ease of use - 4.55Value for money - 4.43Customer support - 4.56Functionality Pricing Starting at $8.75 per month Get Price Alternative Product [GoTo Meeting](https://www.softwareadvice.com/collaboration/gotomeeting-profile/) 4.4 [(11531)](https://www.softwareadvice.com/collaboration/gotomeeting-profile/reviews/) Ratings Breakdown - 4.41Ease of use - 4.31Value for money - 4.30Customer support - 4.35Functionality Pricing Starting at $14.00 per month Get Price ## Microsoft Teams Pros and Cons We analyzed 11,158 verified reviews for Microsoft Teams to find out what actual users really think. Select to learn more Integrated Team Communication Hub Teams brings together messaging, calls, and document collaboration, allowing users to communicate with colleagues and clients in one platform. Persistent channels, cross-platform access, and integration with Microsoft 365 keep information centralized and help teams stay aligned on projects and tasks. Virtual Meeting Organization Tools Microsoft Teams streamlines virtual meetings with easy scheduling, calendar integration, and instant access from multiple devices. Users can host webinars, record sessions, and invite internal or external participants, making it simple to coordinate across locations and keep all meeting details organized in one place. Centralized Chat And Channels Teams offers structured chat and channels for quick messaging, file sharing, and collaboration. Group chats, threaded conversations, and integrated apps help users keep discussions organized, switch between topics, and find past messages easily, supporting both informal and project-based communication. Complex Account And Permissions Setup Managing accounts, permissions, and guest access in Teams can be cumbersome. Users face frequent logouts, confusing authentication, and difficulty switching between organizations or tenants. Admin controls, app restrictions, and permission settings often require extra steps and can frustrate less tech-savvy users. Video Call Reliability Issues Users report frequent audio and video glitches, connection drops, and device compatibility problems during video meetings. High resource usage, microphone access issues, and inconsistent controls can disrupt calls, especially in large groups or when switching devices, impacting meeting quality. Screen Sharing Usability Challenges Screen sharing in Teams can be confusing, with limited options to share specific sections or multiple screens. Users experience navigation issues, lag, glitches, and difficulty managing permissions. The interface sometimes obscures content, and presenters may miss chat messages or audience reactions. ## Microsoft Teams Pricing and Plans Starting price: $4.00 per month Free Trial Free Version Microsoft Teams (Free) $0.00 Plan includes: - 5 GB of Onedrive Cloud Storage - Unlimited group meetings for up to 30 hours - Calls and Files - Up to 300 participants per meeting - Chats - 10 GB of cloud storage per user - Data Encryption for Meetings - Anytime phone and web support - Group Calling for up to 60 Minutes and 100 Participants - Plan Together With Tasks and Polling Read More Microsoft Teams Essentials $4.00 per user, per month Plan includes: - Team meetings recordings with transcripts - 10 GB of Cloud Storage Per User - Web and mobile versions of Office apps - Data Encryption - Expanded cloud storage of 1 TB per user - File Sharing - Business-class email - Phone and Web Support - Standard security - Polling Read More Microsoft 365 Busines Standard $12.50 per user, per month Plan includes: - Desktop versions of Office apps with premium features - Webinar hosting - Attendee registration and reporting tools - Manage customer appointments Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Microsoft Teams Features - Popular features found in VoIP Caller ID Call Monitoring Call Recording Call Routing Computer Telephony Integration Contact Management IVR Mobile Access SIP Trunking Voice Mail - More features of Microsoft Teams Access Controls/Permissions Activity Dashboard Activity Tracking Agenda Management Alerts/Notifications Annotations API Application Management Assignment Management Audio Calls Audio Capture Auto Framing Automatic Transcription Availability Indicator Backup and Recovery Brainstorming Breakout Rooms Calendar Management Calendar Sync Call Conferencing Call Transfer Chat/Messaging Collaboration Tools Commenting/Notes Communication Management Conferencing CRM Data Import/Export Data Security Desktop/Browser Sharing Discussions/Forums Document Management Document Storage Email Management Email Reminders Event Management Event Scheduling File Management File Sharing File Transfer Group Messaging Host Controls Interaction Tracking Live Chat Meeting Management Meeting Notes @mentions Microsoft Outlook Integration Mobile Screen Sharing Multi-Channel Communication Multi-Participant Screen Sharing Multi-User Collaboration On-Demand Webcasting Online Voice Transmission Polls/Voting Presentation Streaming Presentation Tools Presenter Control Management Private Chat Project Management Quizzes Real-Time Chat Real-Time Notifications Real Time Screen Sharing Real-Time Updates Recording Reminders Remote Access/Control Remote Support Reporting & Statistics Role-Based Permissions Scheduling Screen Capture Screen Mirroring Screen Recording Screen Sharing Search/Filter Social Media Integration SSL Security Surveys & Feedback Tagging Targeted/Locked Screen Sharing Task Management Template Management Third-Party Integrations Two Way Audio & Video Two-Way Audio & Video User Management User Profiles Version Control Video Chat Video Conferencing Video Layouts/Views Video Streaming Video Support Virtual Backgrounds Whiteboard Workflow Management ## Microsoft Teams Integrations Microsoft Excel Integration rated 4.7 from 282 reviews Microsoft SharePoint Integration rated 4.6 from 265 reviews Microsoft Outlook Integration rated 4.8 from 243 reviews Microsoft PowerPoint Integration rated 4.7 from 189 reviews Microsoft Word Integration rated 4.7 from 180 reviews Microsoft OneNote Integration rated 4.4 from 124 reviews See all 177 integrations ## Microsoft Teams User Reviews ## Microsoft Teams customer ratings - Overall rating: 4.5/5 - Total reviews: 11,158 ### Rating distribution - 5 stars: 6,501 reviews (58%) - 4 stars: 3,587 reviews (32%) - 3 stars: 866 reviews (8%) - 2 stars: 156 reviews (1%) - 1 star: 48 reviews (0%) ### Secondary ratings - Ease of use: 4.4/5 - Value for money: 4.4/5 - Customer support: 4.2/5 - Functionality: 4.4/5 --- ### Still the best communication and collaboration tool - Overall rating: 5/5 - Reviewer: Chinthaka J. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 501-1000 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Teams is vwey clean during communications and is optimized for utilizing bandwidth very well, and during peak hours where bandwidth is heavily used. This is a great plus for any enterprise using it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros Aa a software solutions company and managed services provider we team collaboration and team communication a lot. Teams is one supertool which fascilitates all of the above in a single tool while providing ease if use for ourend users and value for money for our business. #### Cons After using teams for many years the UI still looks all tye same. A little bit of cosmetic changes here and there however the feature set remains quite the generic interface. --- ### Good switch - Overall rating: 5/5 - Reviewer: Eric H. - Verified reviewer: Yes - Industry: Telecommunications - Company size: 10000+ employees - Product usage: Used daily for less than 2 years - Reviewed: July 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It has been a really good experience. The switch from zoom was a good one and we are happier with this service. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I like the ability to link my calendar and schedule meetings with ease. I handle a large book of clients and need to set meetings. #### Cons I honestly don't have much I do not like. I think teams is the best option for the needs of myself and my team. #### Reasons for switching to Microsoft Teams We needed a cheaper option with better features. --- ### Good all-in-one communication platform - Overall rating: 5/5 - Reviewer: Mitesh V. - Verified reviewer: Yes - Industry: Computer Software - Company size: 201-500 employees - Product usage: Used daily for more than 2 years - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered Overall, Microsoft Teams is a solid collaboration tool. It helps in daily communication, meetings, and sharing work efficiently, especially for distributed teams. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros It makes team communication really easy in one place — chats, meetings, and file sharing all together. It’s very useful for remote collaboration and staying connected with the team. #### Cons Sometimes it feels a bit heavy and can slow down on older systems. Also, notifications can get overwhelming if not managed properly. --- ### Reliable Collaboration Platform for Daily Business Communication - Overall rating: 5/5 - Reviewer: Dave R. - Verified reviewer: Yes - Industry: Mechanical or Industrial Engineering - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered Microsoft Teams has become an essential part of our daily operations. We use it for internal communication, vendor meetings, file collaboration, project discussions, and IT support. The integration with Microsoft 365 makes scheduling meetings, sharing documents, and collaborating across departments efficient and reliable. Overall, it has improved communication and productivity while reducing reliance on email. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros Microsoft Teams provides a reliable platform for messaging, video meetings, file sharing, and collaboration. Its seamless integration with Microsoft 365, including Outlook, SharePoint, and OneDrive, helps streamline communication and keeps teams connected across the organization. #### Cons Some advanced administration and configuration settings have a learning curve, and the desktop application can occasionally use more system resources than expected. Search functionality could also be improved for locating older conversations. #### Reasons for switching to Microsoft Teams We switched to Microsoft Teams because it integrates seamlessly with Microsoft 365, including Outlook, SharePoint, OneDrive, and Office applications. Using a single platform for chat, meetings, file collaboration, and scheduling improved efficiency while reducing the need for separate collaboration tools. --- ### The Golden Standard when it comes to team collaberations. - Overall rating: 5/5 - Reviewer: Alex J. - Verified reviewer: Yes - Industry: Biotechnology - Company size: 1001-5000 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Teams is easy to operate, easy to navigate and super easy to setup. Everything is streamlined and it makes team collabs so simple that it just makes sense. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros When it comes to business communication its just about the Golden standard. It provides the absolute best communication between Teams in the industry. #### Cons The thing thats a little frustrating about teams is mainly the program itself. Sometimes the program eats up your computers memory and will freeze a lot. #### Reasons for choosing Microsoft Teams Slack just didn't really have great voice/video chatting. --- ### Microsoft Teams has helped our team communicate better - Overall rating: 5/5 - Reviewer: Jeana T. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 1001-5000 employees - Product usage: Used daily for more than 2 years - Reviewed: July 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros My favorite part about using Microsoft Teams is that I can quickly and easily communicate with people without the formality of an email. I like the different functions of a channel vs a chat as well. #### Cons The hardest part of using Microsoft Teams is setting good personal boundaries so that if other people have different working hours than I do, I don't get pulled into responding around the clock. #### Reasons for switching to Microsoft Teams The company I work for made the switch. I was not involved in the decision. --- ### TEAMS Review - Overall rating: 3/5 - Reviewer: Neha R. - Verified reviewer: Yes - Industry: E-Learning - Company size: 201-500 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2026 - Review source details: This review was submitted organically. No incentive was offered Overall Microsoft Teams is good, but Slack is better. Its easy to set team meetings and get to the chat later on. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros I like how it gets connected with Jira, Confluence and Onedrive seamlessly. Its easy to search past chat using the search feature #### Cons You cannot add more than 10 contacts in your favorite, sometimes the search chat is not available. Difficult to set custom status #### Reasons for switching to Microsoft Teams Company decision to move to TEAMs for as Microsoft --- ### Better than zoom, easy to use! - Overall rating: 4/5 - Reviewer: Zachary S. - Verified reviewer: Yes - Industry: Health, Wellness and Fitness - Company size: 11-50 employees - Product usage: Used monthly for more than 2 years - Reviewed: July 2026 - Review source details: This review was submitted organically. No incentive was offered Overall it works well and I would likely choose over zoom or skype. I trust Microsoft more than other products #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 2/5 - Functionality: 4/5 #### Pros I like that you can have multiple people on one call. I like that it is Microsoft so that you can easily transfer files like word or excel and look at them together. We have used it along with zoom and it feels like it is better #### Cons Haven't had too much help from customer support. I feel that they take a while to answer and sometimes it is important to get feedback right away. #### Reasons for switching to Microsoft Teams I like Microsoft and being able to collaborate with word and excel and other features --- ### Our Go-To Platform for Team Collaboration - Overall rating: 5/5 - Reviewer: Andrea L. - Verified reviewer: Yes - Industry: Translation and Localization - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Our overall experience with Microsoft Teams has been excellent. It is our primary platform for meetings and day-to-day communication, and it has become an essential part of how our team collaborates. The combination of chat, video conferencing, file sharing, and document collaboration in a single application has helped improve productivity and reduce the need to switch between multiple tools. The seamless integration with Microsoft 365 is one of its greatest strengths, making it easy to schedule meetings, collaborate on documents in real time, and keep information centralized. The platform is reliable, easy to use, and supports both internal collaboration and communication with external partners. Although the interface can become crowded as teams and channels grow and the application can occasionally be resource-intensive, these are minor drawbacks compared to its overall functionality. Microsoft Teams has consistently met our needs and remains a key tool for communication and collaboration across our organization. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros What we liked most about Microsoft Teams is that it serves as a central hub for our daily communication and collaboration. It is our primary meeting platform, and it makes it easy to chat, hold video meetings, share files, and collaborate on documents without switching between multiple applications. The integration with Microsoft 365 is one of its biggest strengths, allowing seamless collaboration through Outlook, OneDrive, SharePoint, and Office apps. Teams is intuitive to use, offers good customization options for channels and notifications, and supports both small team discussions and large meetings effectively. Overall, it provides excellent value for money by combining communication, collaboration, and productivity tools in a single platform. #### Cons While Microsoft Teams is a powerful collaboration platform, it can occasionally feel resource-intensive, especially during long meetings or when multiple applications are running simultaneously. The interface can also become cluttered as the number of teams, channels, and chats grows, making navigation less straightforward. Additionally, some settings and administrative options are spread across different menus, which can make configuration more complex than expected. Despite these minor drawbacks, the platform remains reliable for our day-to-day collaboration. --- ### The Standard for Enterprise Communication and File Co-authoring - Overall rating: 5/5 - Reviewer: Sourav M. - Verified reviewer: Yes - Industry: Research - Company size: 51-200 employees - Product usage: Used daily for more than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, Microsoft Teams serves as a dependable, central hub for daily team communication, cross-functional collaboration, and virtual meetings. It effectively consolidates chat, video conferencing, calendar scheduling, and document sharing into a single workspace. While the interface and resource consumption can occasionally feel heavy during demanding workloads, the productivity gains from real-time co-authoring and Microsoft 365 integration make it an indispensable tool for team coordination and project execution. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros The deepest strength of Microsoft Teams is its seamless ecosystem integration with Microsoft 365. Being able to co-author Word, Excel, and PowerPoint documents directly inside a channel or chat window streamlines workflow without constantly switching tabs. Meeting features—such as background noise suppression, live captions, breakout rooms, and smooth screen sharing—are reliable for both daily standups and large organizational calls. Additionally, organizing discussions into specific channels with persistent chat and integrated SharePoint storage keeps project documentation structured and accessible across distributed teams. #### Cons The desktop application can be noticeably resource-heavy, occasionally consuming substantial RAM and CPU during active screen-sharing or video calls on multitasking setups. Navigating between multiple organization accounts or guest tenants can also feel clunky and slow. Furthermore, the search functionality can sometimes struggle to pinpoint specific messages or older shared files within crowded channels, requiring manual filtering to locate past conversations. --- Showing 1 - 10 of 11158 Reviews [See All Reviews](https://www.softwareadvice.com/voip/microsoft-teams-profile/reviews/) ## Microsoft Teams Popular Comparisons [Zoom Workplace vs Microsoft Teams](https://www.softwareadvice.com/compare/101384-Zoom-Video-Conferencing/vs/397766-microsoft-teams/)[Google Workspace vs Microsoft Teams](https://www.softwareadvice.com/marketing/google-workspace-profile/vs/microsoft-teams/)[Google Meet vs Microsoft Teams](https://www.softwareadvice.com/voip/google-meet-profile/vs/microsoft-teams/)[Slack vs Microsoft Teams](https://www.softwareadvice.com/voip/microsoft-teams-profile/vs/slack/)[GoTo Meeting vs Microsoft Teams](https://www.softwareadvice.com/collaboration/gotomeeting-profile/vs/microsoft-teams/)[Webex Suite vs Microsoft Teams](https://www.softwareadvice.com/voip/microsoft-teams-profile/vs/webex/)[TeamViewer ONE vs Microsoft Teams](https://www.softwareadvice.com/voip/microsoft-teams-profile/vs/teamviewer/)[Zoho Meeting vs Microsoft Teams](https://www.softwareadvice.com/voip/microsoft-teams-profile/vs/zoho-meeting/)[Doodle vs Microsoft Teams](https://www.softwareadvice.com/compare/99128-Doodle/vs/397766-microsoft-teams/)[FreeConferenceCall.com vs Microsoft Teams](https://www.softwareadvice.com/collaboration/freeconferencecall-profile/vs/microsoft-teams/)[Adobe Connect vs Microsoft Teams](https://www.softwareadvice.com/presentation/adobe-connect-profile/vs/microsoft-teams/)[Bitrix24 vs Microsoft Teams](https://www.softwareadvice.com/nonprofit/bitrix24-profile/vs/microsoft-teams/)[ClickMeeting vs Microsoft Teams](https://www.softwareadvice.com/lms/clickmeeting-profile/vs/microsoft-teams/)[Amazon Chime vs Microsoft Teams](https://www.softwareadvice.com/voip/amazon-chime-profile/vs/microsoft-teams/)[OnBoard vs Microsoft Teams](https://www.softwareadvice.com/voip/microsoft-teams-profile/vs/onboard/)[RingCentral Video vs Microsoft Teams](https://www.softwareadvice.com/voip/microsoft-teams-profile/vs/ringcentral-video/)[3CX vs Microsoft Teams](https://www.softwareadvice.com/voip/3cx-phone-system-profile/vs/microsoft-teams/) [Compare All Alternatives](https://www.softwareadvice.com/voip/microsoft-teams-profile/alternatives/) ## Other Top Recommended VoIP Software [Intermedia Unite](https://www.softwareadvice.com/voip/intermedia-unite-profile/) **4.7** (189) Recently recommended **25** times [RingEX](https://www.softwareadvice.com/call-center/office-profile/) **4.2** (1206) Recently recommended **24** times [Convoso](https://www.softwareadvice.com/voip/safesoft-contact-profile/) **4.5** (395) Recently recommended **16** times [net2phone Canada](https://www.softwareadvice.com/call-center/versature-profile/) **4.6** (10) Recently recommended **16** times Stuck Between Options? 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