Microsoft Teams

RATING:

4.46

(9207)

About Microsoft Teams

Microsoft Teams is a cloud-based group chat solution that helps teams collaborate on documents. Its key features include messaging, conferencing and file sharing. Microsoft Teams has replaced Skype for Business as Microsoft's online meeting solution. The solution helps users store files online, manage documents, create groups and receive notifications. It is customizable for each team and users can communicate through instant messaging, online meetings, calling and web conferencing. The collaboration tool can be used to work on files within Microsoft 365 apps such as Word, Excel, PowerPoint and Sharepoint. Additional features include open application processing interface, assistant bots, conversation search, contact search, and multi-factor authentication. Microsoft T...

Awards and Recognition

FrontRunner 2022
Software Advice's FrontRunners report ranks top products based based on user reviews, which helps businesses find the right software.

Microsoft Teams Pricing

Microsoft Teams is available as part of Microsoft Office 365 subscriptions. Premium plans start at $4.00/user/month and are subject to an annual commitment.

Starting price: 

$4.00 per month

Free trial: 

Available

Free version: 

Available

Microsoft Teams Conversation
Slide 1 of 3

Microsoft Teams Reviews

Overall Rating

4.46

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4

Value for money

4.5

Functionality

4.5

Most Helpful Reviews for Microsoft Teams

1 - 5 of 9,188 Reviews

Georgios

5,001 - 10,000 employees

Used less than 6 months

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

Reviewed March 2022

Powerful Workspace and High Quality Video

User Profile

Juan Carlos

Verified reviewer

Computer Software, 11-50 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed February 2021

The most stable videoconferce solution

I integrated the teams videoconferences in my LMS ,everything was until i tryed to setup Q&A for my conf and and public acces to the meeting there is not current way to do that.

PROS

It has all the avaliability of azure cloud Several ways and options to schedulle a meeting Api avaliable to programatically create meetings Record of conferences Rooms and groups Integrations with third party apis

CONS

Need to have a microsoft acount Some options are only avaliable withs pecific microsft license level The live conference Just let an specifc amount of hosts The api for creating live meetings is limited.

Reason for choosing Microsoft Teams

The record conferences feature

Reasons for switching to Microsoft Teams

We had uncontable problems with the meeting recording of this tool

Mark

Accounting, 10,000+ employees

Used daily for more than 2 years

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

5

EASE OF USE

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed April 2023

Microsoft Teams, an excellent application and tool.

As a user of Microsoft Teams, I find it to be an excellent platform for communication and collaboration. The platform provides a wide range of features and tools that enable me to connect and work with colleagues and partners, regardless of their location. The interface is intuitive and user-friendly, and I appreciate the integration with other Microsoft products, such as Office 365 and OneDrive. Real-time chat, video conferencing, and file sharing are among the standout features that have made my work more efficient and productive. However, I have experienced occasional glitches and technical issues, and the sheer number of features can be overwhelming at times. Overall, I believe that Microsoft Teams is a powerful and versatile tool that can help teams collaborate effectively and achieve their goals.

PROS

Some of the advantages of Microsoft Teams include its versatility, ease of use, and integration with other Microsoft products. Microsoft Teams provides a comprehensive platform for communication and collaboration, allowing users to access a wide range of features and tools, from chat and video conferencing to file sharing and task management. The platform is intuitive and user-friendly, with a familiar interface that integrates seamlessly with other Microsoft products, such as Office 365 and OneDrive. Additionally, Microsoft Teams offers robust security and compliance features, ensuring that data and information are kept secure and private.

CONS

Some drawbacks of Microsoft Teams, such as a high learning curve for some users, occasional glitches or technical issues, and limited customizability of the user interface. Additionally, some users have found the platform to be overwhelming due to the sheer number of features and tools available, which can make it difficult to navigate and use effectively. However, Microsoft is continually working to improve the platform and address user feedback, so these issues may be addressed in future updates.

Tyler

Apparel & Fashion, 2-10 employees

Used daily for less than 12 months

Review Source: Capterra
This review was submitted organically. No incentive was offered

OVERALL RATING:

3

EASE OF USE

4

VALUE FOR MONEY

5

FUNCTIONALITY

2

Reviewed April 2023

Great if using office suite, lacks powers and functionality

Teams is great for us. If you already have Office 365, it's included, so out of the box you can integrate all programs in office for your business. If you want a powerful, customized tool, I would look elsewhere. But at the simple stuff, that's where teams works great.

PROS

We like teams because it's simple. You can easily have a place to quickly send and receive information for a small, mid, or large business. It operates very simply and saves time and money with how easily it integrates the office suite of products.

CONS

Teams, like other office products, has it's quirks. On a daily basis things to work they way you'd like. Boxes that should collapse remain full page. It seems buggy and a search online reveals no easy way to fix these bugs. It lacks the sophistication of similar programs like slack.

Adnaan

Computer Games, 201-500 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

OVERALL RATING:

5

EASE OF USE

5

FUNCTIONALITY

5

Reviewed February 2023

An Overview of Microsoft Teams

Overall, Microsoft Teams is an excellent tool for team collaboration. It offers a great platform for teams to communicate and share files, ideas, and projects. The user interface is easy to use and navigate. However, it can be slow at times and there is limited customization options available.

PROS

Microsoft Teams is an incredibly useful tool for collaboration and communication. It offers a great platform for teams to connect and share files, ideas, and projects. The user interface is also easy to use and navigate.

CONS

While Microsoft Teams is very useful, it can be quite slow at times, making it difficult to use when trying to collaborate in a timely manner. Additionally, there is a limited range of customization options available, making it hard to tailor the platform to the individual needs of a team.

Reasons for switching to Microsoft Teams

Microsoft Teams offers superior features compared to its alternatives. It is incredibly user-friendly and offers an intuitive user interface. The ability to share files, ideas, and projects quickly and easily makes it an excellent tool for collaboration. Additionally, it allows for more customization options than other services, allowing teams to tailor it to their needs.