# Microsoft Teams Software Reviews, Demo & Pricing - 2026 > Review of Microsoft Teams Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/voip/microsoft-teams-profile/ --- [Home](https://www.softwareadvice.com/) / [VoIP Software](https://www.softwareadvice.com/voip/) / Microsoft Teams Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/voip/microsoft-teams-profile/reviews/)[Alternatives](https://www.softwareadvice.com/voip/microsoft-teams-profile/alternatives/) # Microsoft Teams 2026: Benefits, Features & Pricing Wondering if Microsoft Teams is right for your organization? Our VoIP Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pros and Cons - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Microsoft Teams 4.5 [(11088)](https://www.softwareadvice.com/voip/microsoft-teams-profile/reviews/) Pricing Starting at $4.00 per user per month ### About Microsoft Teams Microsoft Teams is a cloud-based group chat solution that helps teams collaborate on documents. Its key features include messaging, conferencing and file sharing. Microsoft Teams has replaced Skype for Business as Microsoft's online meeting solution. The solution helps users store files online, manage documents, create groups and receive notifications. It is customizable for each team and users can communicate through instant messaging, online meetings, calling and web conferencing. The collaboration tool can be used to work on files within Microsoft 365 apps such as Word, Excel, PowerPoint and Sharepoint. Additional features include open application processing interface, assistant bots, conversation search, contact search, and multi-factor authentication. Microsoft Teams integrates with third-party applications such as GitHub, Microsoft Office, Power BI, Delve, Planner, Trello and more. The application is available on a one-time subscription and support is available via phone and online help desk. Wondering if Microsoft Teams is right for your organization? Our VoIP Software selection experts can help you in 15 minutes or less. ## Microsoft Teams User Interface ## Popular Microsoft Teams Alternatives Main Product Microsoft Teams 4.5 [(11088)](https://www.softwareadvice.com/voip/microsoft-teams-profile/reviews/) Ratings Breakdown - 4.38Ease of use - 4.44Value for money - 4.24Customer support - 4.39Functionality Pricing Starting at $4.00 per month Get Price Alternative Product [Zoom Workplace](https://www.softwareadvice.com/product/101384-Zoom-Video-Conferencing/) 4.6 [(14634)](https://www.softwareadvice.com/product/101384-Zoom-Video-Conferencing/reviews/) Ratings Breakdown - 4.59Ease of use - 4.52Value for money - 4.36Customer support - 4.54Functionality Pricing Starting at $14.99 per month Get Price Alternative Product [Google Workspace](https://www.softwareadvice.com/marketing/google-workspace-profile/) 4.7 [(17627)](https://www.softwareadvice.com/marketing/google-workspace-profile/reviews/) Ratings Breakdown - 4.64Ease of use - 4.59Value for money - 4.27Customer support - 4.63Functionality Pricing Starting at $7.00 per month Get Price Alternative Product [Google Meet](https://www.softwareadvice.com/voip/google-meet-profile/) 4.5 [(12144)](https://www.softwareadvice.com/voip/google-meet-profile/reviews/) Ratings Breakdown - 4.59Ease of use - 4.63Value for money - 4.29Customer support - 4.32Functionality Pricing Starting at $6.00 per month Get Price Alternative Product [Slack](https://www.softwareadvice.com/remote-support/slack-profile/) 4.7 [(24149)](https://www.softwareadvice.com/remote-support/slack-profile/reviews/) Ratings Breakdown - 4.61Ease of use - 4.55Value for money - 4.43Customer support - 4.56Functionality Pricing Starting at $8.75 per month Get Price Alternative Product [GoTo Meeting](https://www.softwareadvice.com/collaboration/gotomeeting-profile/) 4.4 [(11531)](https://www.softwareadvice.com/collaboration/gotomeeting-profile/reviews/) Ratings Breakdown - 4.41Ease of use - 4.31Value for money - 4.30Customer support - 4.35Functionality Pricing Starting at $14.00 per month Get Price ## Microsoft Teams Pros and Cons We analyzed 11,088 verified reviews for Microsoft Teams to find out what actual users really think. Select to learn more Integrated Team Communication Hub Teams brings together messaging, calls, and document collaboration, allowing users to communicate with colleagues and clients in one platform. Persistent channels, cross-platform access, and integration with Microsoft 365 keep information centralized and help teams stay aligned on projects and tasks. Virtual Meeting Organization Tools Microsoft Teams streamlines virtual meetings with easy scheduling, calendar integration, and instant access from multiple devices. Users can host webinars, record sessions, and invite internal or external participants, making it simple to coordinate across locations and keep all meeting details organized in one place. Centralized Chat And Channels Teams offers structured chat and channels for quick messaging, file sharing, and collaboration. Group chats, threaded conversations, and integrated apps help users keep discussions organized, switch between topics, and find past messages easily, supporting both informal and project-based communication. Complex Account And Permissions Setup Managing accounts, permissions, and guest access in Teams can be cumbersome. Users face frequent logouts, confusing authentication, and difficulty switching between organizations or tenants. Admin controls, app restrictions, and permission settings often require extra steps and can frustrate less tech-savvy users. Video Call Reliability Issues Users report frequent audio and video glitches, connection drops, and device compatibility problems during video meetings. High resource usage, microphone access issues, and inconsistent controls can disrupt calls, especially in large groups or when switching devices, impacting meeting quality. Screen Sharing Usability Challenges Screen sharing in Teams can be confusing, with limited options to share specific sections or multiple screens. Users experience navigation issues, lag, glitches, and difficulty managing permissions. The interface sometimes obscures content, and presenters may miss chat messages or audience reactions. ## Microsoft Teams Pricing and Plans Starting price: $4.00 per month Free Trial Free Version Microsoft Teams (Free) $0.00 Plan includes: - 5 GB of Onedrive Cloud Storage - Unlimited group meetings for up to 30 hours - Calls and Files - Up to 300 participants per meeting - Chats - 10 GB of cloud storage per user - Data Encryption for Meetings - Anytime phone and web support - Group Calling for up to 60 Minutes and 100 Participants - Plan Together With Tasks and Polling Read More Microsoft Teams Essentials $4.00 per user, per month Plan includes: - Team meetings recordings with transcripts - 10 GB of Cloud Storage Per User - Web and mobile versions of Office apps - Data Encryption - Expanded cloud storage of 1 TB per user - File Sharing - Business-class email - Phone and Web Support - Standard security - Polling Read More Microsoft 365 Busines Standard $12.50 per user, per month Plan includes: - Desktop versions of Office apps with premium features - Webinar hosting - Attendee registration and reporting tools - Manage customer appointments Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Microsoft Teams Features - Popular features found in VoIP Caller ID Call Monitoring Call Recording Call Routing Computer Telephony Integration Contact Management IVR Mobile Access SIP Trunking Voice Mail - More features of Microsoft Teams Access Controls/Permissions Activity Dashboard Activity Tracking Agenda Management Alerts/Notifications Annotations API Application Management Assignment Management Audio Calls Audio Capture Auto Framing Automatic Transcription Availability Indicator Backup and Recovery Brainstorming Breakout Rooms Calendar Management Calendar Sync Call Conferencing Call Transfer Chat/Messaging Collaboration Tools Commenting/Notes Communication Management Conferencing CRM Data Import/Export Data Security Desktop/Browser Sharing Discussions/Forums Document Management Document Storage Email Management Email Reminders Event Management Event Scheduling File Management File Sharing File Transfer Group Messaging Host Controls Interaction Tracking Live Chat Meeting Management Meeting Notes @mentions Microsoft Outlook Integration Mobile Screen Sharing Multi-Channel Communication Multi-Participant Screen Sharing Multi-User Collaboration On-Demand Webcasting Online Voice Transmission Polls/Voting Presentation Streaming Presentation Tools Presenter Control Management Private Chat Project Management Quizzes Real-Time Chat Real-Time Notifications Real Time Screen Sharing Real-Time Updates Recording Reminders Remote Access/Control Remote Support Reporting & Statistics Role-Based Permissions Scheduling Screen Capture Screen Mirroring Screen Recording Screen Sharing Search/Filter Social Media Integration SSL Security Surveys & Feedback Tagging Targeted/Locked Screen Sharing Task Management Template Management Third-Party Integrations Two Way Audio & Video Two-Way Audio & Video User Management User Profiles Version Control Video Chat Video Conferencing Video Layouts/Views Video Streaming Video Support Virtual Backgrounds Whiteboard Workflow Management ## Microsoft Teams Integrations Microsoft Excel Integration rated 4.7 from 281 reviews Microsoft SharePoint Integration rated 4.5 from 254 reviews Microsoft Outlook Integration rated 4.8 from 232 reviews Microsoft PowerPoint Integration rated 4.7 from 188 reviews Microsoft Word Integration rated 4.7 from 179 reviews Microsoft OneNote Integration rated 4.4 from 122 reviews See all 54 integrations ## Microsoft Teams User Reviews Overall Rating 4.5 Ratings Breakdown 5 58% 4 32% 3 8% 2 1% 1 0% Secondary Ratings Ease of Use 4.4 Value for money 4.4 Customer support 4.2 Functionality 4.4 MV Mitesh V. Verified reviewer Computer Software 201-500 employees Used daily for more than 2 years Review source Reviewed June 2026 Good all-in-one communication platform 5 Overall, Microsoft Teams is a solid collaboration tool. It helps in daily communication, meetings, and sharing work efficiently, especially for distributed teams. Ratings Breakdown 5 Ease of use 5 Value for money 4 Customer support 5 Functionality Pros: It makes team communication really easy in one place — chats, meetings, and file sharing all together. It’s very useful for remote collaboration and staying connected with the team. Cons: Sometimes it feels a bit heavy and can slow down on older systems. Also, notifications can get overwhelming if not managed properly. Read More HM Heather M. Verified reviewer Mental Health Care 51-200 employees Used daily for less than 12 months Review source Reviewed June 2026 Get it Today!! 5 Great! It makes everyone's job easier when a platform such as Teams does all the heavy lifting for you and Teams has never let us down! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Microsoft Teams ease of use was wonderful when working with a strictly virtual team! Helping new employees' setup their accounts is very easy! Cons: Nothing. Microsoft Teams integrates smoothly with all other Microsoft platforms. We have no complaints so far! Reasons for switching to Microsoft Teams Microsoft can easily handle a larger company! Read More CW Cody W. Verified reviewer Apparel & Fashion 1001-5000 employees Used daily for more than 2 years Review source Reviewed May 2026 Microsoft Teams 1 year later 5 My experience overall is absolutely amazing! I really enjoy using it to communicate with my colleagues. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I love how all the controls are right there in front of you and how the user interface is designed to be exceptionally simple and very user friendly. Cons: I don’t think I have ever really found much of anything that I dislike about Microsoft Teams! It’s a very stellar platform. Reasons for switching to Microsoft Teams Wanted an application that provides a more reliable experience with fewer issues, significantly better functionality as well as a User Interface that is pretty straight-forward and also provides ease of use for the user and is also packed with MANY more useful & handy features that other similar applications just doesn't offer. Read More Ashley G. Verified reviewer Maritime 51-200 employees Used daily for more than 2 years Review source Reviewed May 2026 Powerful Collaboration Tool That Keeps Teams Connected 5 Overall, Microsoft Teams is a robust and highly effective collaboration platform that significantly improves communication, productivity, and teamwork. I recommend it to organizations of any size looking for an all-in-one communication and collaboration solution. Ratings Breakdown 4 Ease of use 4 Value for money 2 Customer support 4 Functionality Pros: Microsoft Teams has become an essential part of our daily workflow. It combines chat, video meetings, file sharing, and collaboration tools into one platform, making it easy to stay connected whether your team is in the office or working remotely. One of the features I appreciate most is how seamlessly Teams integrates with Microsoft 365 applications like Outlook, Word, Excel, and SharePoint. Scheduling meetings, sharing documents, and collaborating in real time is incredibly efficient. The chat feature is intuitive, and organizing conversations by channels helps keep projects and communications well structured. The video conferencing functionality is reliable and includes useful features such as screen sharing, meeting recordings, live captions, and background effects. Teams also makes it easy to communicate with internal employees and external partners. Cons: Integrating data from File Explorer to MS Teams based files was a significant undertaking and very labor instensive to recreate folders that matched the same format from File Explorer. Additionally, another drawback is that Teams can feel resource-intensive, especially when multiple applications are open. Search functionality can also be inconsistent when trying to locate older conversations or files. Reasons for switching to Microsoft Teams To streamline all of our business communications and file sharing/storing into one platform to integrate with all of our MS Office operations. Read More WT Wasif T. Verified reviewer Hospital & Health Care 501-1000 employees Used daily for more than 2 years Review source Reviewed June 2026 Teams premium is a game changer 5 Ratings Breakdown 5 Ease of use 5 Functionality Pros: I recently changed my mind to a 5 star review. But the caveat is you need to have a premium license. With premium, it is entirely everything you could need. Cons: Basic license is restrictive, but if you aren't super particular about each setting, then you should be fine. It is a generally usable work comms tool. Reasons for switching to Microsoft Teams Parent company made everyone migrate to the same platform Read More JM Jamison M. Verified reviewer Education Management 11-50 employees Used weekly for less than 2 years Review source Reviewed May 2026 MicroSoft- Good Value 4 Overall, I like using Microsoft Teams. I do wish they were more compatible with Macbooks. I look forward to seeing how Microsoft will increase productivity. Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: I like how you can collaborate and communicate with many people at a time. You are able to create alot of different things within the Office, which offers a good value. Cons: Its usability can be a little difficult when it comes to finding different documents that are shared with you. I found it a bit difficult to create folders and shortcuts to items that are frequently visited. Reasons for switching to Microsoft Teams Company made the the switch for everyone, it was not a choice. Read More Raxit p. Verified reviewer Computer Software 501-1000 employees Used daily for more than 2 years Review source Reviewed June 2026 MS Teams: Powerful, Packed and Can't Live Without 5 Overall, it is one of the most powerful collaboration tools out there and once you use it, you can't live without it. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: \- Excellent Microsoft 365 integration - Word, Excel, SharePoint etc. works seamlessly within the MS Teams - Absolutely love Simplicity of the Audio/Video calls with some amazing features like backgrounds, live captions, transcriptions etc. - Channels is a great part of MS Teams, allows organized conversations with multiple teams - Sharing files, saving notes, sharing code snippets and using other apps right within the MS Teams is what I love the most about this platform. Cons: \- While the normal functions are easy to use, some of the advanced features are not that easy to start working with. - Notifications might get noisy when working with multiple teams - The application is resource heavy and might feel sluggish, specially on older machines Read More Álvaro C. Verified reviewer Information Technology and Services 11-50 employees Used daily for more than 2 years Review source Reviewed July 2026 Great for team communication, but multi-tenant switching needs work 4 I use it regularly for my daily standup with my team, where we discuss our daily tasks and share information. I also have one-on-one chats with other people across the company that I need to contact to resolve specific work-related matters. It's very useful for my day-to-day tasks, as well as for sharing my screen live when needed Ratings Breakdown 5 Ease of use 5 Functionality Pros: The main benefit is communication, both for team channels and one-on-one chats. It's a very useful app for maintaining workplace communication, you can schedule meetings and share files, which are stored directly on the platform, keeping information always accessible Cons: Personally, I have two profile tenants, and this can sometimes be a bit annoying. Since I have conversations in both, I periodically have to switch from one profile to the other, which is a hassle. Additionally, on several occasions I need to contact someone for the first time, and I have to check which of the two tenants I appear as available on in order to message them, which sometimes means I can't reach that person efficiently Read More Manpreet K. Verified reviewer Health, Wellness and Fitness 11-50 employees Used daily for less than 2 years Review source Reviewed July 2026 The platform that kept me connected while building my career in Canada 4 Microsoft Teams became one of the first professional collaboration platforms I regularly used after moving to Canada. As I was preparing for my physiotherapy career and participating in online meetings, training sessions, and group discussions, Teams helped me stay connected with instructors, colleagues, and healthcare professionals. Since everything was available in one place—video meetings, chats, file sharing, and announcements—it made communication much easier. As someone adapting to a new country and a new healthcare system, having a reliable platform for learning and collaboration gave me confidence and helped me feel connected even when working or studying remotely. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: What I liked most about Microsoft Teams was that it brought everything together in one platform. I could join virtual meetings, communicate with colleagues, share documents, and collaborate without switching between different apps. During my learning and professional journey, it helped me stay organized and never miss important discussions or updates. I also appreciated how well it worked with Microsoft Word, Excel, and PowerPoint, making teamwork much more efficient. Cons: When I first started using Microsoft Teams, I found the number of features and menus a little overwhelming because I was new to the platform. It took some time to understand where everything was. I also noticed that video calls could occasionally lag on slower internet connections, and notifications sometimes became overwhelming during busy periods. However, once I became familiar with the platform, it became one of the tools I relied on regularly for communication and collaboration. Read More Blake A. Verified reviewer Retail 201-500 employees Used daily for more than 2 years Review source Reviewed May 2026 A little rough around the edges but hard to replace 4 Teams has become a core part of how we communicate day to day and for the most part it delivers. Meetings are reliable, channels help keep things organized, and it plays nicely with the other Microsoft tools we're already using. It's not perfect and there are definitely moments where it feels bloated, but the alternative of stitching together multiple separate tools sounds worse. Once people get comfortable with it, most of them don't want to go back. Ratings Breakdown 4 Ease of use 4 Value for money 1 Customer support 4 Functionality Pros: Having calls, chat, file sharing, and meetings all in one place has genuinely cut down on the back-and-forth of trying to track down conversations across different apps. The integration with the rest of the Microsoft 365 suite is seamless. Being able to pull up a shared Word doc or Excel file mid-meeting without leaving Teams is something we use constantly. For a distributed team it's made staying connected a lot more manageable day to day. Cons: The app can be a resource hog. I's not uncommon for it to slow down older machines, which is a real issue when you have staff on hardware that isn't exactly brand new. Notifications can also get noisy and the settings to manage them aren't the most straightforward to configure. And honestly the search function still isn't great. Trying to dig up an old message or file from a few months back feels like more of a gamble than it should be. Read More Showing 1 - 10 of 11088 Reviews [See All Reviews](https://www.softwareadvice.com/voip/microsoft-teams-profile/reviews/) ## Microsoft Teams Popular Comparisons [Zoom Workplace vs Microsoft Teams](https://www.softwareadvice.com/compare/101384-Zoom-Video-Conferencing/vs/397766-microsoft-teams/)[Google Workspace vs Microsoft Teams](https://www.softwareadvice.com/marketing/google-workspace-profile/vs/microsoft-teams/)[Google Meet vs Microsoft Teams](https://www.softwareadvice.com/voip/google-meet-profile/vs/microsoft-teams/)[Slack vs Microsoft Teams](https://www.softwareadvice.com/voip/microsoft-teams-profile/vs/slack/)[GoTo Meeting vs Microsoft Teams](https://www.softwareadvice.com/collaboration/gotomeeting-profile/vs/microsoft-teams/)[Webex Suite vs Microsoft Teams](https://www.softwareadvice.com/voip/microsoft-teams-profile/vs/webex/)[TeamViewer ONE vs Microsoft Teams](https://www.softwareadvice.com/voip/microsoft-teams-profile/vs/teamviewer/)[Zoho Meeting vs Microsoft Teams](https://www.softwareadvice.com/voip/microsoft-teams-profile/vs/zoho-meeting/)[Doodle vs Microsoft Teams](https://www.softwareadvice.com/compare/99128-Doodle/vs/397766-microsoft-teams/)[FreeConferenceCall.com vs Microsoft Teams](https://www.softwareadvice.com/collaboration/freeconferencecall-profile/vs/microsoft-teams/)[Adobe Connect vs Microsoft Teams](https://www.softwareadvice.com/presentation/adobe-connect-profile/vs/microsoft-teams/)[ClickMeeting vs Microsoft Teams](https://www.softwareadvice.com/lms/clickmeeting-profile/vs/microsoft-teams/)[Workplace from Meta vs Microsoft Teams](https://www.softwareadvice.com/compare/165817-Workplace/vs/397766-microsoft-teams/)[Bitrix24 vs Microsoft Teams](https://www.softwareadvice.com/nonprofit/bitrix24-profile/vs/microsoft-teams/)[Amazon Chime vs Microsoft Teams](https://www.softwareadvice.com/voip/amazon-chime-profile/vs/microsoft-teams/)[OnBoard vs Microsoft Teams](https://www.softwareadvice.com/voip/microsoft-teams-profile/vs/onboard/)[Dialpad AI Meetings vs Microsoft Teams](https://www.softwareadvice.com/voip/microsoft-teams-profile/vs/uberconference/) [Compare All Alternatives](https://www.softwareadvice.com/voip/microsoft-teams-profile/alternatives/) ## Other Top Recommended VoIP Software [RingEX](https://www.softwareadvice.com/call-center/office-profile/) **4.2** (1205) Recently recommended **15** times [Intermedia Unite](https://www.softwareadvice.com/voip/intermedia-unite-profile/) **4.7** (188) Recently recommended **15** times [Amazon Connect](https://www.softwareadvice.com/call-center/amazon-connect-profile/) **4.5** (94) Recently recommended **13** times [Convoso](https://www.softwareadvice.com/voip/safesoft-contact-profile/) **4.5** (395) Recently recommended **9** times Stuck Between Options? 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