--- title: "Microsoft Teams Software Reviews, Demo & Pricing - 2026" description: "Review of Microsoft Teams Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/voip/microsoft-teams-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [VoIP Software](https://www.softwareadvice.com/voip/) / Microsoft Teams Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/voip/microsoft-teams-profile/reviews/)[Alternatives](https://www.softwareadvice.com/voip/microsoft-teams-profile/alternatives/) # Microsoft Teams Review From $4-$12.50/month Free version Free trial 3 plans Wondering if Microsoft Teams is right for your organization? Our VoIP Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pros and Cons - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Microsoft Teams 4.5 [(11115)](https://www.softwareadvice.com/voip/microsoft-teams-profile/reviews/) Pricing Starting at $4.00 per user per month ### About Microsoft Teams Microsoft Teams is a cloud-based group chat solution that helps teams collaborate on documents. Its key features include messaging, conferencing and file sharing. Microsoft Teams has replaced Skype for Business as Microsoft's online meeting solution. The solution helps users store files online, manage documents, create groups and receive notifications. It is customizable for each team and users can communicate through instant messaging, online meetings, calling and web conferencing. The collaboration tool can be used to work on files within Microsoft 365 apps such as Word, Excel, PowerPoint and Sharepoint. Additional features include open application processing interface, assistant bots, conversation search, contact search, and multi-factor authentication. Microsoft Teams integrates with third-party applications such as GitHub, Microsoft Office, Power BI, Delve, Planner, Trello and more. The application is available on a one-time subscription and support is available via phone and online help desk. Wondering if Microsoft Teams is right for your organization? Our VoIP Software selection experts can help you in 15 minutes or less. ## Microsoft Teams User Interface ## Popular Microsoft Teams Alternatives Main Product Microsoft Teams 4.5 [(11115)](https://www.softwareadvice.com/voip/microsoft-teams-profile/reviews/) Ratings Breakdown - 4.38Ease of use - 4.44Value for money - 4.24Customer support - 4.39Functionality Pricing Starting at $4.00 per month Get Price Alternative Product [Zoom Workplace](https://www.softwareadvice.com/product/101384-Zoom-Video-Conferencing/) 4.6 [(14651)](https://www.softwareadvice.com/product/101384-Zoom-Video-Conferencing/reviews/) Ratings Breakdown - 4.59Ease of use - 4.52Value for money - 4.36Customer support - 4.54Functionality Pricing Starting at $14.99 per month Get Price Alternative Product [Google Workspace](https://www.softwareadvice.com/marketing/google-workspace-profile/) 4.7 [(17652)](https://www.softwareadvice.com/marketing/google-workspace-profile/reviews/) Ratings Breakdown - 4.64Ease of use - 4.59Value for money - 4.27Customer support - 4.63Functionality Pricing Starting at $7.00 per month Get Price Alternative Product [Google Meet](https://www.softwareadvice.com/voip/google-meet-profile/) 4.5 [(12153)](https://www.softwareadvice.com/voip/google-meet-profile/reviews/) Ratings Breakdown - 4.59Ease of use - 4.63Value for money - 4.29Customer support - 4.32Functionality Pricing Starting at $6.00 per month Get Price Alternative Product [Slack](https://www.softwareadvice.com/remote-support/slack-profile/) 4.7 [(24167)](https://www.softwareadvice.com/remote-support/slack-profile/reviews/) Ratings Breakdown - 4.61Ease of use - 4.55Value for money - 4.43Customer support - 4.56Functionality Pricing Starting at $8.75 per month Get Price Alternative Product [GoTo Meeting](https://www.softwareadvice.com/collaboration/gotomeeting-profile/) 4.4 [(11531)](https://www.softwareadvice.com/collaboration/gotomeeting-profile/reviews/) Ratings Breakdown - 4.41Ease of use - 4.31Value for money - 4.30Customer support - 4.35Functionality Pricing Starting at $14.00 per month Get Price ## Microsoft Teams Pros and Cons We analyzed 11,115 verified reviews for Microsoft Teams to find out what actual users really think. Select to learn more Integrated Team Communication Hub Teams brings together messaging, calls, and document collaboration, allowing users to communicate with colleagues and clients in one platform. Persistent channels, cross-platform access, and integration with Microsoft 365 keep information centralized and help teams stay aligned on projects and tasks. Virtual Meeting Organization Tools Microsoft Teams streamlines virtual meetings with easy scheduling, calendar integration, and instant access from multiple devices. Users can host webinars, record sessions, and invite internal or external participants, making it simple to coordinate across locations and keep all meeting details organized in one place. Centralized Chat And Channels Teams offers structured chat and channels for quick messaging, file sharing, and collaboration. Group chats, threaded conversations, and integrated apps help users keep discussions organized, switch between topics, and find past messages easily, supporting both informal and project-based communication. Complex Account And Permissions Setup Managing accounts, permissions, and guest access in Teams can be cumbersome. Users face frequent logouts, confusing authentication, and difficulty switching between organizations or tenants. Admin controls, app restrictions, and permission settings often require extra steps and can frustrate less tech-savvy users. Video Call Reliability Issues Users report frequent audio and video glitches, connection drops, and device compatibility problems during video meetings. High resource usage, microphone access issues, and inconsistent controls can disrupt calls, especially in large groups or when switching devices, impacting meeting quality. Screen Sharing Usability Challenges Screen sharing in Teams can be confusing, with limited options to share specific sections or multiple screens. Users experience navigation issues, lag, glitches, and difficulty managing permissions. The interface sometimes obscures content, and presenters may miss chat messages or audience reactions. ## Microsoft Teams Pricing and Plans Starting price: $4.00 per month Free Trial Free Version Microsoft Teams (Free) $0.00 Plan includes: - 5 GB of Onedrive Cloud Storage - Unlimited group meetings for up to 30 hours - Calls and Files - Up to 300 participants per meeting - Chats - 10 GB of cloud storage per user - Data Encryption for Meetings - Anytime phone and web support - Group Calling for up to 60 Minutes and 100 Participants - Plan Together With Tasks and Polling Read More Microsoft Teams Essentials $4.00 per user, per month Plan includes: - Team meetings recordings with transcripts - 10 GB of Cloud Storage Per User - Web and mobile versions of Office apps - Data Encryption - Expanded cloud storage of 1 TB per user - File Sharing - Business-class email - Phone and Web Support - Standard security - Polling Read More Microsoft 365 Busines Standard $12.50 per user, per month Plan includes: - Desktop versions of Office apps with premium features - Webinar hosting - Attendee registration and reporting tools - Manage customer appointments Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Microsoft Teams Features - Popular features found in VoIP Caller ID Call Monitoring Call Recording Call Routing Computer Telephony Integration Contact Management IVR Mobile Access SIP Trunking Voice Mail - More features of Microsoft Teams Access Controls/Permissions Activity Dashboard Activity Tracking Agenda Management Alerts/Notifications Annotations API Application Management Assignment Management Audio Calls Audio Capture Auto Framing Automatic Transcription Availability Indicator Backup and Recovery Brainstorming Breakout Rooms Calendar Management Calendar Sync Call Conferencing Call Transfer Chat/Messaging Collaboration Tools Commenting/Notes Communication Management Conferencing CRM Data Import/Export Data Security Desktop/Browser Sharing Discussions/Forums Document Management Document Storage Email Management Email Reminders Event Management Event Scheduling File Management File Sharing File Transfer Group Messaging Host Controls Interaction Tracking Live Chat Meeting Management Meeting Notes @mentions Microsoft Outlook Integration Mobile Screen Sharing Multi-Channel Communication Multi-Participant Screen Sharing Multi-User Collaboration On-Demand Webcasting Online Voice Transmission Polls/Voting Presentation Streaming Presentation Tools Presenter Control Management Private Chat Project Management Quizzes Real-Time Chat Real-Time Notifications Real Time Screen Sharing Real-Time Updates Recording Reminders Remote Access/Control Remote Support Reporting & Statistics Role-Based Permissions Scheduling Screen Capture Screen Mirroring Screen Recording Screen Sharing Search/Filter Social Media Integration SSL Security Surveys & Feedback Tagging Targeted/Locked Screen Sharing Task Management Template Management Third-Party Integrations Two Way Audio & Video Two-Way Audio & Video User Management User Profiles Version Control Video Chat Video Conferencing Video Layouts/Views Video Streaming Video Support Virtual Backgrounds Whiteboard Workflow Management ## Microsoft Teams Integrations Microsoft Excel Integration rated 4.7 from 281 reviews Microsoft SharePoint Integration rated 4.5 from 257 reviews Microsoft Outlook Integration rated 4.8 from 237 reviews Microsoft PowerPoint Integration rated 4.7 from 188 reviews Microsoft Word Integration rated 4.7 from 179 reviews Microsoft OneNote Integration rated 4.4 from 122 reviews See all 54 integrations ## Microsoft Teams User Reviews Overall Rating 4.5 Ratings Breakdown 5 58% 4 32% 3 8% 2 1% 1 0% Secondary Ratings Ease of Use 4.4 Value for money 4.4 Customer support 4.2 Functionality 4.4 MV Mitesh V. Verified reviewer Computer Software 201-500 employees Used daily for more than 2 years Review source Reviewed June 2026 Good all-in-one communication platform 5 Overall, Microsoft Teams is a solid collaboration tool. It helps in daily communication, meetings, and sharing work efficiently, especially for distributed teams. Ratings Breakdown 5 Ease of use 5 Value for money 4 Customer support 5 Functionality Pros: It makes team communication really easy in one place — chats, meetings, and file sharing all together. It’s very useful for remote collaboration and staying connected with the team. Cons: Sometimes it feels a bit heavy and can slow down on older systems. Also, notifications can get overwhelming if not managed properly. Read More AT Andres T. Verified reviewer Medical Devices 201-500 employees Used daily for more than 2 years Review source Reviewed July 2026 Microsoft Teams 4 Pretty good overall. It's nice and versatile for what I needed it for. While the problems I experienced while using it were exasperating, it was through no fault of the program itself. Ratings Breakdown 5 Ease of use 4 Functionality Pros: Being able to communicate with other departments at work from inside the cleanroom I was stationed in. Cons: Not being able to see that the recipient has seen the message. Some of the other departments weren't so dependable, this would remove their deniability. Reasons for switching to Microsoft Teams This was the closest product I could find. e used physical walkie talkie devices that had some Android tech. We switched due to lazy recipients regularly "misplacing" their device. Read More CW Cody W. Verified reviewer Apparel & Fashion 1001-5000 employees Used daily for more than 2 years Review source Reviewed May 2026 Microsoft Teams 1 year later 5 My experience overall is absolutely amazing! I really enjoy using it to communicate with my colleagues. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I love how all the controls are right there in front of you and how the user interface is designed to be exceptionally simple and very user friendly. Cons: I don’t think I have ever really found much of anything that I dislike about Microsoft Teams! It’s a very stellar platform. Reasons for switching to Microsoft Teams Wanted an application that provides a more reliable experience with fewer issues, significantly better functionality as well as a User Interface that is pretty straight-forward and also provides ease of use for the user and is also packed with MANY more useful & handy features that other similar applications just doesn't offer. Read More CC Chitrangna C. Verified reviewer Automotive 1001-5000 employees Used daily for more than 2 years Review source Reviewed May 2026 Microsoft Teams: The Unified Command Center 5 Overall I’ve had a good experience with Microsoft Teams, mostly because it can serve as a single source of truth for complex projects. It’s a workspace, not just a communication tool. The interface can be a little “busy” and the system requirements are high, but the payoff is a huge decrease in fragmented workflows. It has replaced most of our internal email threads and made cross-functional collaboration much more transparent. It's an invaluable asset for managing large-scale digital initiatives and keeping distributed teams aligned, as long as you take the time to structure your channels and manage your notifications Ratings Breakdown 5 Ease of use 5 Value for money 4 Customer support 5 Functionality Pros: What I love the most is how Teams is a centralized command center, not just a messaging app. Native integration with Office 365 is seamless. The ability to collaborate on documents in real time within a channel saves a lot of back and forth. It means no more jumping between email, cloud storage and video conferencing tools to find context. Everything project-related is in one searchable place Cons: The biggest downside is that it eats system resources like crazy and makes the app slow and gobbles up RAM. This can mess with your multitasking. The file management system is integrated but can feel a bit clunky. The underlying SharePoint folder structure is less intuitive to navigate than one would expect, meaning files can easily be ‘lost’ if they’re not organized perfectly from the get-go. Finally, the notification management is very fiddly to stop it being a constant distraction. Reasons for switching to Microsoft Teams Google Meet was great for simple video conferencing and ease of access, but we found it didn’t have the strong project infrastructure we needed for complex long term workflows. Main reason for the switch was the need of continued collaboration. Google Meet. When the call ends, so does the conversation. The meeting is just part of a bigger ‘Channel’ within Teams, where the chat history, shared files and task tracking are there 24/7. We needed a platform that did more than just calls. We needed a place where we could co-author documents and manage project roadmaps without switching between a browser tab and our desktop apps. Switching to Teams really helped us move from 'just meeting' to actually 'working' in one unified interface. Read More HM Heather M. Verified reviewer Mental Health Care 51-200 employees Used daily for less than 12 months Review source Reviewed June 2026 Get it Today!! 5 Great! It makes everyone's job easier when a platform such as Teams does all the heavy lifting for you and Teams has never let us down! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Microsoft Teams ease of use was wonderful when working with a strictly virtual team! Helping new employees' setup their accounts is very easy! Cons: Nothing. Microsoft Teams integrates smoothly with all other Microsoft platforms. We have no complaints so far! Reasons for switching to Microsoft Teams Microsoft can easily handle a larger company! Read More WT Wasif T. Verified reviewer Hospital & Health Care 501-1000 employees Used daily for more than 2 years Review source Reviewed June 2026 Teams premium is a game changer 5 Ratings Breakdown 5 Ease of use 5 Functionality Pros: I recently changed my mind to a 5 star review. But the caveat is you need to have a premium license. With premium, it is entirely everything you could need. Cons: Basic license is restrictive, but if you aren't super particular about each setting, then you should be fine. It is a generally usable work comms tool. Reasons for switching to Microsoft Teams Parent company made everyone migrate to the same platform Read More ZS Zachary S. Verified reviewer Health, Wellness and Fitness 11-50 employees Used monthly for more than 2 years Review source Reviewed July 2026 Better than zoom, easy to use! 4 Overall it works well and I would likely choose over zoom or skype. I trust Microsoft more than other products Ratings Breakdown 5 Ease of use 5 Value for money 2 Customer support 4 Functionality Pros: I like that you can have multiple people on one call. I like that it is Microsoft so that you can easily transfer files like word or excel and look at them together. We have used it along with zoom and it feels like it is better Cons: Haven't had too much help from customer support. I feel that they take a while to answer and sometimes it is important to get feedback right away. Reasons for switching to Microsoft Teams I like Microsoft and being able to collaborate with word and excel and other features Read More Bruno M. Verified reviewer Education Management 2-10 employees Used weekly for more than 2 years Review source Reviewed July 2026 An extraordinary business communication and collaboration platform 5 Overall, my opinion about the software is mostly positive. I had a great experience with it and think that it is a great piece of software for business communication and collaboration. In my opinion, Microsoft Teams is an incredibly versatile solution that can scale from small startups to enterprise-level organisations. I would highly recommend it to any company, big or small. Ratings Breakdown 4 Ease of use 5 Value for money 4 Customer support 5 Functionality Pros: I had the opportunity to use Microsoft Teams during my work as an IT Marketing Intern for Traveledex. I can say without hesitation that this software has a lot of advantages. Firstly, the program offers deep integration with other Microsoft Office software, such as Word, Excel, PowerPoint, and others. Another advantage is that Microsoft Teams allows you to share files between users and conveniently schedule meetings with other team members. After that, the software also offers 1-on-1 chats, channel discussions, video calls, screen sharing, and phone calls. Cons: Unfortunately, the program has a few significant disadvantages. One of them is the high system requirements and the lack of optimisation, which makes the software perform poorly on low-end hardware. Another problem is long loading times, especially when switching between teams or even channels. Microsoft Teams has an overly complicated interface because it has to offer almost all of its services through one platform. The last thing that could be considered a disadvantage is the software’s extreme reliance on SharePoint and your own OneDrive, which, in my opinion, is a big issue since you will spend most of your time having to save files there. Read More Chinthaka J. Verified reviewer Information Technology and Services 501-1000 employees Used daily for more than 2 years Review source Reviewed July 2026 Still the best communication and collaboration tool 5 Teams is vwey clean during communications and is optimized for utilizing bandwidth very well, and during peak hours where bandwidth is heavily used. This is a great plus for any enterprise using it. Ratings Breakdown 5 Ease of use 5 Value for money 3 Customer support 4 Functionality Pros: Aa a software solutions company and managed services provider we team collaboration and team communication a lot. Teams is one supertool which fascilitates all of the above in a single tool while providing ease if use for ourend users and value for money for our business. Cons: After using teams for many years the UI still looks all tye same. A little bit of cosmetic changes here and there however the feature set remains quite the generic interface. Read More Cyrene Joy S. Verified reviewer Commercial Real Estate 11-50 employees Used weekly for less than 2 years Review source Reviewed July 2026 Microsoft Teams- Is it worth it? 4 Overall, Microsoft Teams is a robust and reliable collaboration platform that streamlines communication, virtual meetings, file sharing, and teamwork within a single workspace. Its seamless integration with Microsoft 365 applications enables teams to collaborate on documents in real time, share information efficiently, and improve overall productivity, making it well suited for both remote and hybrid work environments. Despite its strengths, Microsoft Teams has some limitations. Certain advanced features are only available through higher-tier Microsoft 365 subscriptions, which may not be cost-effective for smaller organizations. New users may also require time to become familiar with its wide range of features and interface, while frequent notifications can sometimes contribute to information overload. In addition, customization options are restricted by organizational policies and administrative settings, limiting the level of personalization available to users. Although Teams includes basic task management capabilities, it does not offer the comprehensive project management features found in dedicated project management software. Overall, Microsoft Teams remains an effective and versatile collaboration tool that enhances communication, teamwork, and operational efficiency. When combined with complementary project management applications, it can provide an even more comprehensive solution for managing projects and supporting organizational success. Ratings Breakdown 4 Ease of use 3 Value for money 3 Customer support 4 Functionality Pros: I have really like Microsoft Teams aside from its convenience to use its easy to access. With regards with communication and meetings with other professional I have easy communication on them, that makes collaboration pn the projects easy by coordinatinating features on the app, you can also assign the calls and filters during meetings also you directly message the concerns on your team members by the teams feature for meeting lauout options which you can different views and layout that will allow you to have an easy view of the meeting without affecting tge pther participants. In terms pf project management its add centralized communication, real time coordination to the team members and easy file sharing for easier project outs on the office. Cons: For cons of microsoft teams in terms of money we have higher cost of best features, customer suppor may not always have provide quick solutions ons some concerns, For new users we have difficulty in learning curve on the app, Alot of notifications pops up on the app the app that affects the communication. New users are also have difficulty in file origanizations same with the administrative controls. The Mocrosoft teams area also have limited features on project management tools compare to other project management apps/tools. Read More Showing 1 - 10 of 11115 Reviews [See All Reviews](https://www.softwareadvice.com/voip/microsoft-teams-profile/reviews/) ## Microsoft Teams Popular Comparisons [Zoom Workplace vs Microsoft Teams](https://www.softwareadvice.com/compare/101384-Zoom-Video-Conferencing/vs/397766-microsoft-teams/)[Google Workspace vs Microsoft Teams](https://www.softwareadvice.com/marketing/google-workspace-profile/vs/microsoft-teams/)[Google Meet vs Microsoft Teams](https://www.softwareadvice.com/voip/google-meet-profile/vs/microsoft-teams/)[Slack vs Microsoft Teams](https://www.softwareadvice.com/voip/microsoft-teams-profile/vs/slack/)[GoTo Meeting vs Microsoft Teams](https://www.softwareadvice.com/collaboration/gotomeeting-profile/vs/microsoft-teams/)[Webex Suite vs Microsoft Teams](https://www.softwareadvice.com/voip/microsoft-teams-profile/vs/webex/)[TeamViewer ONE vs Microsoft Teams](https://www.softwareadvice.com/voip/microsoft-teams-profile/vs/teamviewer/)[Zoho Meeting vs Microsoft Teams](https://www.softwareadvice.com/voip/microsoft-teams-profile/vs/zoho-meeting/)[Doodle vs Microsoft Teams](https://www.softwareadvice.com/compare/99128-Doodle/vs/397766-microsoft-teams/)[FreeConferenceCall.com vs Microsoft Teams](https://www.softwareadvice.com/collaboration/freeconferencecall-profile/vs/microsoft-teams/)[Adobe Connect vs Microsoft Teams](https://www.softwareadvice.com/presentation/adobe-connect-profile/vs/microsoft-teams/)[ClickMeeting vs Microsoft Teams](https://www.softwareadvice.com/lms/clickmeeting-profile/vs/microsoft-teams/)[Bitrix24 vs Microsoft Teams](https://www.softwareadvice.com/nonprofit/bitrix24-profile/vs/microsoft-teams/)[Amazon Chime vs Microsoft Teams](https://www.softwareadvice.com/voip/amazon-chime-profile/vs/microsoft-teams/)[OnBoard vs Microsoft Teams](https://www.softwareadvice.com/voip/microsoft-teams-profile/vs/onboard/)[Dialpad AI Meetings vs Microsoft Teams](https://www.softwareadvice.com/voip/microsoft-teams-profile/vs/uberconference/)[3CX vs Microsoft Teams](https://www.softwareadvice.com/voip/3cx-phone-system-profile/vs/microsoft-teams/) [Compare All Alternatives](https://www.softwareadvice.com/voip/microsoft-teams-profile/alternatives/) ## Other Top Recommended VoIP Software [RingEX](https://www.softwareadvice.com/call-center/office-profile/) **4.2** (1205) Recently recommended **25** times [Intermedia Unite](https://www.softwareadvice.com/voip/intermedia-unite-profile/) **4.7** (188) Recently recommended **21** times [Convoso](https://www.softwareadvice.com/voip/safesoft-contact-profile/) **4.5** (395) Recently recommended **15** times [Amazon Connect](https://www.softwareadvice.com/call-center/amazon-connect-profile/) **4.5** (95) Recently recommended **13** times Stuck Between Options? 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