People rarely listen to voicemail anymore -- the transcriptions are high enough quality that you can quickly understand and respond confidently, without listening.

This software is entirely cloud based, connecting to Cisco Unity Connection, transcribing voicemails, and then attaching the recording (audio file) along with a pretty darn accurate transcription the majority of the time.

Some of the functionality when archiving voicemail alert emails or forwarding them on to others, results in the message waiting lamp on your phone remaining lit. When a new user assumes an extension from a previous user, there can be some hiccups getting things syncing, but it's not terrible.

Today I was able to take advantage of a time sensitive media slot that came open. Without OneVoice I would have likely reviewed the very lengthy voicemail in a few hours - and missed the window) Out of 90 seconds of recording - it mis-spelled one word. Good enough for me!

OneVoice makes it easy for me to preview my voicemail messages immediately. Everything comes into my O365 inbox and the quality of the transcription is outstanding. I am now at a point that if I had to actually listen to every voicemail - I'd be annoyed. Luckily I don't have to unless I want to.

None for me as an end user. It just works - whether I am at my desk or checking via my Smartphone.