Very good. We have used 3 other platforms before moving our client base to SkySwitch.

They use a well known platform. When they roll out a feature, it works. I rarely need to contact them because it just works. When I do contact them, they are there to help immediately.

Slower than other providers to roll out features.

I am very pleased with my experience with SkySwitch. About the only thing I wish for is phone access to a engineer that I can talk to from time-to-time without going through a trouble ticket, but that is a minor thing.

I have used the software for approximately five(5) years and find is easy to work with and rich with features. I have also experienced a number of upgrades over the years that have continuously improved the product for the good.

Not much to list here. If anything, I wish their reporting was a little more robust but getting information has improved dramatically from the dashboard.

Really great holistic solution. Allows businesses to get started with the basics or over a wide variety of value-add services.

Quick to implement solution. I was impressed that their onboarding was clear and easy to understand. I also appreciated the fact that in my case, they offered a better deal for actually completing the training. The features and ways of working are a little difficult to piece together but once you get the hang of it, easy to deploy.

The web interface is slightly dated and for many of my "basic" customers, they have a difficult time navigating the site.

By far one of the better companies in the field. Great culture of support and customer service in mind.

Could have better solution for video calls.

As a SkySwitch partner reseller for almost five years now, I can say without a doubt, that partnering with SkySwitch was one of the best business decisions we have made. I have been in the Interconnect business since 1998 and the transition from Legacy on-premise PBX systems to a full UCaaS provider would not have been as smooth and successful without SkySwitch.

Great platform, stability, and support. The SkySwitch support team is second to none. The Platform is reliable and stable. The services and features provided by SkySwitch are always expanding.

Sometimes the innovation and new releases of the platform move slowly due to the number of resellers and 3rd party integrated services that have to be tested prior to release.

Overall good. Interesting to see the changes with the company and hopeful for the future. Really like working with [SENSITIVE CONTENT] , the Support and Porting Teams.

Each business, organization and client is different, has different needs and different goals. The Ease of Use software allows clients and administers (us) the ability to quickly respond, make updates or adjust for unexpected changes.

A little clunky. NDP and DID portals are a little cumbersome for those who don't us them often.

SkySwitch is one of those gems you come along that make you so glad you found them. The support is extraordinary starting with the staff to the knowledge base and onboarding videos. I love working with this company!!

Easy to use and understand. Great Support!

Add Chat and Video conferencing solution (or integrate with one.) Also adding a desk sharing platform with take control would be nice.

The experience has been nothing but positive.

The platform is easy to use and quick to setup.

We're waiting on the release of the new collaboration and mobility application. The current ones are good.

Me gusto porque se puede implementar tanto en android, ios y windows, sin ningun problema y es muy fluido.

lo unico es que me toco cambiar de celular porque la ram era de 2gb y se ponia muy lento.

Reliability and Ease of Use, out customers love it!

Looking for a better softphone and updated mobile app