# SkySwitch Software Reviews, Demo & Pricing - 2026 > Review of SkySwitch Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/voip/skyswitch-profile --- [Home](https://www.softwareadvice.com/) / [Unified Communications Software](https://www.softwareadvice.com/voip/ucaas-comparison/) / SkySwitch Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # SkySwitch 2026: Benefits, Features & Pricing Wondering if SkySwitch is right for your organization? Our Unified Communications Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview SkySwitch 4.8 [(10)](https://www.softwareadvice.com/voip/skyswitch-profile/#reviews) Pricing Pricing available upon request ### About SkySwitch SkySwitch is a cloud-based PBX system that helps IT businesses manage customer communication processes using chat, voice, and video conferencing tools. It lets staff members access the business SMS module to send text-based and multimedia marketing messages to customers from a unified platform. With SkySwitch, sales representatives can view VMail transcriptions, access call recordings, and customize the built-in dashboard. Team members can utilize the quoting and billing tool to add customers to billing services, track payments, and import Excel data to the platform. Additionally, it enables employees to access contact center information, including call center reports, agent availability, dialed number identification service (DNIS) statistics, and abandoned calls. SkySwitch provides an application programming interface (API), which facilitates integration with several third-party applications, including Connectwise, QuickBooks, ReachUC, Microsoft Teams, and Twilio. Pricing is available on request, and support is extended via phone, email, documentation, and other measures. Wondering if SkySwitch is right for your organization? Our Unified Communications Software selection experts can help you in 15 minutes or less. ## SkySwitch User Interface ## Popular SkySwitch Alternatives Main Product SkySwitch 4.8 [(10)](https://www.softwareadvice.com/voip/skyswitch-profile/#reviews) Ratings Breakdown - 4.70Ease of use - 4.78Value for money - 5.0Customer support - 4.40Functionality Pricing Available upon request Get Price Alternative Product [Bitrix24](https://www.softwareadvice.com/nonprofit/bitrix24-profile/) 4.2 [(993)](https://www.softwareadvice.com/nonprofit/bitrix24-profile/reviews/) Ratings Breakdown - 3.98Ease of use - 4.16Value for money - 3.96Customer support - 4.28Functionality Pricing Starting at $69.00 per month Get Price Alternative Product [Twilio](https://www.softwareadvice.com/voip/twilio-profile/) 4.4 [(504)](https://www.softwareadvice.com/voip/twilio-profile/reviews/) Ratings Breakdown - 4.14Ease of use - 4.19Value for money - 4.03Customer support - 4.51Functionality Pricing Starting at $15.00 per month Get Price Alternative Product [JustCall](https://www.softwareadvice.com/call-center/justcall-profile/) 4.1 [(224)](https://www.softwareadvice.com/call-center/justcall-profile/reviews/) Ratings Breakdown - 4.26Ease of use - 4.13Value for money - 4.13Customer support - 4.07Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [Squaretalk](https://www.softwareadvice.com/call-center/innitel-predictive-dialer-profile/) 4.9 [(104)](https://www.softwareadvice.com/call-center/innitel-predictive-dialer-profile/reviews/) Ratings Breakdown - 4.85Ease of use - 4.69Value for money - 4.87Customer support - 4.71Functionality Pricing Starting at $25.00 per month Get Price Alternative Product [VirtualPBX](https://www.softwareadvice.com/digital-workplace/virtualpbx-profile/) 4.7 [(38)](https://www.softwareadvice.com/digital-workplace/virtualpbx-profile/#reviews) Ratings Breakdown - 4.43Ease of use - 4.53Value for money - 4.68Customer support - 4.57Functionality Pricing Starting at $9.00 per month Get Price ## SkySwitch Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Basic Pricing available upon request No plan information available Confused about pricing? 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Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## SkySwitch Features - Popular features found in Unified Communications Call Recording Call Routing Contact Management File Sharing Mobile Access Reporting & Statistics Screen Sharing SMS Messaging Task Management Two-Way Audio & Video Voice Mail - More features of SkySwitch Activity Tracking API Call Center Management Chat/Messaging Conferencing Electronic Faxes PBX Real-Time Reporting Trend Analysis Unified Communications Video Conferencing VoIP ## SkySwitch Integrations Twilio Integration rated undefined from -1 review Microsoft Teams Integration rated undefined from -1 review ConnectWise Automate Integration rated undefined from -1 review ## SkySwitch User Reviews Overall Rating 4.8 Ratings Breakdown 5 80% 4 20% 3 0% 2 0% 1 0% Secondary Ratings Ease of Use 4.7 Value for money 4.8 Customer support 5.0 Functionality 4.4 Have you used SkySwitch and would like to share your experience with others? Matt S. Verified reviewer Information Technology and Services Self-Employed Used daily for less than 2 years Review source Reviewed April 2023 Great solution with a lot of capabilities. 4 Really great holistic solution. Allows businesses to get started with the basics or over a wide variety of value-add services. Ratings Breakdown 4 Ease of use 5 Customer support 5 Functionality Pros: Quick to implement solution. I was impressed that their onboarding was clear and easy to understand. I also appreciated the fact that in my case, they offered a better deal for actually completing the training. The features and ways of working are a little difficult to piece together but once you get the hang of it, easy to deploy. Cons: The web interface is slightly dated and for many of my "basic" customers, they have a difficult time navigating the site. Read More AG Anthony G. Verified reviewer Information Technology and Services 2-10 employees Used daily for more than 2 years Review source Reviewed March 2023 Stable - Dependable - Good people 5 Very good. We have used 3 other platforms before moving our client base to SkySwitch. Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: They use a well known platform. When they roll out a feature, it works. I rarely need to contact them because it just works. When I do contact them, they are there to help immediately. Cons: Slower than other providers to roll out features. Reasons for choosing SkySwitch There are a lot of White Label providers out there. I initially came on board because I really liked the personal attention that they gave the resellers. Pricing is fair, support and resolution is good. We have been with them for over 5 years. Reasons for switching to SkySwitch Other platforms had predatory billing practices, reliability issues, support issues. Read More JS John S. Verified reviewer Telecommunications 2-10 employees Used daily for more than 2 years Review source Reviewed July 2022 Great Comprehensive Solution 5 SkySwitch is one of those gems you come along that make you so glad you found them. The support is extraordinary starting with the staff to the knowledge base and onboarding videos. I love working with this company!! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Easy to use and understand. Great Support! Cons: Add Chat and Video conferencing solution (or integrate with one.) Also adding a desk sharing platform with take control would be nice. Read More RS Randy S. Verified reviewer Telecommunications Self-Employed Used daily for more than 2 years Review source Reviewed April 2022 SkySwitch Overall 5 I am very pleased with my experience with SkySwitch. About the only thing I wish for is phone access to a engineer that I can talk to from time-to-time without going through a trouble ticket, but that is a minor thing. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I have used the software for approximately five(5) years and find is easy to work with and rich with features. I have also experienced a number of upgrades over the years that have continuously improved the product for the good. Cons: Not much to list here. If anything, I wish their reporting was a little more robust but getting information has improved dramatically from the dashboard. Reasons for choosing SkySwitch Recommendation from a user. Reasons for switching to SkySwitch Better pricing and functionality. At CoreDial I could only have one phone per extension and with SkySwitch you can have many. That is a big deal for me. SkySwitchs' pricing was much better as a startup that allowed me to get to cash flow positive faster. Read More BC Brandon C. Verified reviewer Telecommunications 11-50 employees Used daily for more than 2 years Review source Reviewed April 2022 Highly recommend SkySwitch 5 As a SkySwitch partner reseller for almost five years now, I can say without a doubt, that partnering with SkySwitch was one of the best business decisions we have made. I have been in the Interconnect business since 1998 and the transition from Legacy on-premise PBX systems to a full UCaaS provider would not have been as smooth and successful without SkySwitch. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Great platform, stability, and support. The SkySwitch support team is second to none. The Platform is reliable and stable. The services and features provided by SkySwitch are always expanding. Cons: Sometimes the innovation and new releases of the platform move slowly due to the number of resellers and 3rd party integrated services that have to be tested prior to release. Reasons for choosing SkySwitch Testimony by other resellers.\[SENSITIVE CONTENT\] made me feel confident that we were partnering with the correct provider. Read More MW Mark W. Verified reviewer Telecommunications 201-500 employees Used daily for more than 2 years Review source Reviewed July 2022 We've been a SkySwitch reseller for 2 years and the platform is easy to use and very reliable. 5 The experience has been nothing but positive. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 3 Functionality Pros: The platform is easy to use and quick to setup. Cons: We're waiting on the release of the new collaboration and mobility application. The current ones are good. Reasons for switching to SkySwitch We switch to increase our profit margin and control the customer experience from beginning to end. Read More OY Ofir Y. Verified reviewer Telecommunications 2-10 employees Used daily for more than 2 years Review source Reviewed April 2023 Great company to work with! 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: By far one of the better companies in the field. Great culture of support and customer service in mind. Cons: Could have better solution for video calls. Read More AD Aaron D. Verified reviewer Information Technology and Services 11-50 employees Used daily for more than 2 years Review source Reviewed April 2022 Communication is based on relationships - SkySwitch helps with client /client engagement. 4 Overall good. Interesting to see the changes with the company and hopeful for the future. Really like working with \[SENSITIVE CONTENT\] , the Support and Porting Teams. Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: Each business, organization and client is different, has different needs and different goals. The Ease of Use software allows clients and administers (us) the ability to quickly respond, make updates or adjust for unexpected changes. Cons: A little clunky. NDP and DID portals are a little cumbersome for those who don't us them often. Read More VP Valentina P. Verified reviewer Wholesale 1001-5000 employees Used daily for less than 2 years Review source Reviewed July 2023 Buena Herramienta. 5 Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 4 Functionality Pros: Me gusto porque se puede implementar tanto en android, ios y windows, sin ningun problema y es muy fluido. Cons: lo unico es que me toco cambiar de celular porque la ram era de 2gb y se ponia muy lento. Read More JB Joseph B. Verified reviewer Telecommunications 11-50 employees Used daily for more than 2 years Review source Reviewed April 2022 SkySwitch Review 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Reliability and Ease of Use, out customers love it! Cons: Looking for a better softphone and updated mobile app Reasons for choosing SkySwitch Feature Functionality and the People Read More Showing 1 - 10 of 10 Reviews ## Other Top Recommended Unified Communications Software [RingEX](https://www.softwareadvice.com/call-center/office-profile/) **4.2** (1204) Recently recommended **17** times [Dialpad](https://www.softwareadvice.com/voip/dialpad-profile/) **4.2** (564) Recently recommended **11** times [Intermedia Unite](https://www.softwareadvice.com/voip/intermedia-unite-profile/) **4.7** (188) Recently recommended **11** times [Ultatel Cloud Business Phone System](https://www.softwareadvice.com/screen-sharing/clarity-business-phone-system-profile/) **4.7** (41) Recently recommended **6** times Stuck Between Options? Our experts can help you compare SkySwitch with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice