TalkChief

RATING:

4.9

(16)

Overview

Reviews

Alternatives

About TalkChief

TalkChief isn't just a business phone system; it's your partner in enhancing communication for call centers, startups, enterprises, and nonprofits. Designed to simplify interactions across remote teams and with customers, TalkChief focuses on user-friendly features that prioritize your unique needs. Imagine a world where spam numbers and bots are effortlessly blocked, where each agent has their own caller ID, and where welcoming inbound calls is a personalized experience. TalkChief brings this vision to life, making communication smoother and more human. Key features such as automated notifications, call recording, interactive voice response (IVR), and skill-based routing empower you to navigate communication challenges effortlessly. Dive into detailed reports, track ...

TalkChief Pricing

TalkChief is offered across three pricing plans, outlined below. A 7-day free trial is available and a discount is given for annual commitments. For big teams, we provide a free pilot period to enable your whole team to fully test our system with no commitment and for $0 cost! TalkChief Pricing: Essential: $9 per month and $8 per month when billed annually Growth: $15 per month and $13 per month when billed annually Professional: $20 per month and $17 per month when billed annually Enterprise: Contact TalkChief for pricing details

Starting price:

$8.00 per month

Free trial:

Available

Free version:

Not Available

This serves as the primary Dashboard, offering managers essential summaries and convenient shortcuts to aid them in their duties.

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TalkChief Reviews

Overall Rating

4.9

Ratings Breakdown

(15)

(1)

(0)

Secondary Ratings

Ease-of-use

Customer Support

Value for money

Functionality

Most Helpful Reviews for TalkChief

1 - 5 of 16 Reviews

Read All 16 Reviews

Hakob

Verified reviewer

Information Technology and Services, 51-200 employees

Used weekly for less than 6 months

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed April 2021

Great product

PROS

Easy to use, clean nice flow builder . Great for small and medium call centers .

CONS

Its great MVP so far and easy to use . Definitely waiting some more cool features to be added .

Vendor Response

Thank you Hakob for your feedback and review, we have a long interesting roadmap ahead, stay tuned!

Replied April 2021

Yazan

Banking, 201-500 employees

Used daily for less than 12 months

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed March 2021

Awesome UI and Great Features

They provide all features and functionality that I need, without adding complexity to the implementation, overall, I love their dashboard, features and their support team is amazing!

PROS

Clean UI, ease of use and the details in every single feature, for example, localization functionality was enabled without me even asking, everything was set for me to start calling

CONS

Can't say anything really hear, I love the product, but I wish to have more integrations in the near future

Reason for choosing TalkChief

I had a demo with one of their team, they are so friendly and they care about nothing but to deliver value to my business, I was sold before the demo was over

Reasons for switching to TalkChief

Price tag and support issues

Vendor Response

Thank you Yazan for your review, we truly appreciate your honest feedback!

Replied April 2021

Tareq

Leisure, Travel & Tourism, 2-10 employees

Used daily for less than 2 years

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed March 2024

Excellent call solutions for your business.

Excellent and highly recommended solutions for your business.

PROS

User friendly and excellent technical support.

CONS

Nothing really. I have been depending on TalkChief for my business for already more than a year and would love to continue with them.

Stefan

Information Technology and Services, 11-50 employees

Used weekly for less than 2 years

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed May 2023

Talkchief review

Excellent, notably the support and communication is the best

PROS

The support mechanisms work super well and fast. The tool is easy to setup and use

CONS

Some features could be better developed such as phone application, system alerts for notifying not being reachable when team is not connecting.

Reason for choosing TalkChief

Communication was excellent

Anonymous

51-200 employees

Used weekly for less than 12 months

Review Source: Capterra

OVERALL RATING:

EASE OF USE

VALUE FOR MONEY

CUSTOMER SUPPORT

FUNCTIONALITY

Reviewed February 2024

just go for it

very positive overall, very kind and supportive staff, very impressed with their deep knowledge of the field.

PROS

amazing support, very intuitive and easy to use.. a life saver for businesses in some cases.

CONS

nothing out of the ordinary.. set up was pretty fast and you just start working!

Reason for choosing TalkChief

basically it performed better, tracking the system for more than a few months now and results are improving overall.

Reasons for switching to TalkChief

we received a better offer, also, while testing the new system, it worked much smoother and with better analytics.

Read All 16 Reviews