# Talkroute Software Reviews, Demo & Pricing - 2026 > Review of Talkroute Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/voip/talkroute-profile --- [Home](https://www.softwareadvice.com/) / [Business Phone Systems Software](https://www.softwareadvice.com/voip/business-phone-service-comparison/) / Talkroute Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/voip/talkroute-profile/reviews/)[Alternatives](https://www.softwareadvice.com/voip/talkroute-profile/alternatives/) # Talkroute 2026: Benefits, Features & Pricing Wondering if Talkroute is right for your organization? Our Business Phone Systems Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews - Popular Comparisons ## Overview Talkroute 4.3 [(30)](https://www.softwareadvice.com/voip/talkroute-profile/reviews/) Pricing Starting at $19.00 per month ### About Talkroute Talkroute is a cloud-based business phone systems solution that helps small to large businesses manage text messaging, online conferences, voicemails and more. The platform allows users to make and receive calls seamlessly from desktops, browsers or smartphones. Talkroute offers a variety of features such as call forwarding, reporting, user permissions, voicemail transcription, call stacking, audio library and screen sharing. Pricing is based on monthly subscriptions and support is extended via chat, email, phone, FAQs and knowledge base. Wondering if Talkroute is right for your organization? Our Business Phone Systems Software selection experts can help you in 15 minutes or less. ## Talkroute User Interface ## Popular Talkroute Alternatives Main Product Talkroute 4.3 [(30)](https://www.softwareadvice.com/voip/talkroute-profile/reviews/) Ratings Breakdown - 4.20Ease of use - 3.95Value for money - 4.04Customer support - 4.11Functionality Pricing Starting at $19.00 per month Get Price Alternative Product [Ringover](https://www.softwareadvice.com/voip/ringover-profile/) 4.7 [(876)](https://www.softwareadvice.com/voip/ringover-profile/reviews/) Ratings Breakdown - 4.79Ease of use - 4.51Value for money - 4.62Customer support - 4.65Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [800.com](https://www.softwareadvice.com/voip/800-com-profile/) 4.7 [(339)](https://www.softwareadvice.com/voip/800-com-profile/reviews/) Ratings Breakdown - 4.67Ease of use - 4.61Value for money - 4.66Customer support - 4.62Functionality Pricing Starting at $23.00 per month Get Price Alternative Product [Nextiva](https://www.softwareadvice.com/product/2683-Nextiva/) 4.6 [(918)](https://www.softwareadvice.com/product/2683-Nextiva/reviews/) Ratings Breakdown - 4.54Ease of use - 4.53Value for money - 4.54Customer support - 4.55Functionality Pricing Starting at $25.00 per month Get Price Alternative Product [3CX](https://www.softwareadvice.com/voip/3cx-phone-system-profile/) 4.4 [(466)](https://www.softwareadvice.com/voip/3cx-phone-system-profile/reviews/) Ratings Breakdown - 4.40Ease of use - 4.28Value for money - 4.09Customer support - 4.40Functionality Pricing Starting at $350.00 per year Get Price Alternative Product [RingEX](https://www.softwareadvice.com/call-center/office-profile/) 4.2 [(1204)](https://www.softwareadvice.com/call-center/office-profile/reviews/) Ratings Breakdown - 4.22Ease of use - 4.05Value for money - 4.01Customer support - 4.27Functionality Pricing Starting at $30.00 per month Get Price ## Talkroute Pricing and Plans Starting price: $19.00 per month Free Trial Free Version Basic $19.00 flat rate, per month Plan includes: - 1 Mailbox - 1 Number - 24/7 Support - 500 Text Messages Per Month - Call Forwarding and Routing - Desktop/Mobile/Web Apps - Text Messaging - Unlimited Calling - Video Meetings Plus $39.00 flat rate, per month Plan includes: - 24/7 Support - 2 Numbers - 3 Mailboxes - Call Forwarding and Routing - Call Menu - Desktop/Mobile/Web Apps - Hours of Operation - Live Call Transfer - Simultaneous Ring - Single Digit Extensions Read More Pro $59.00 flat rate, per month Plan includes: - 10 Mailboxes - 24/7 Support - 3 Numbers - BAA - Call Forwarding and Routing - Call Menu - Call Recording - Desktop/Mobile/Web Apps - Hours of Operation - Live Call Transfer Read More Enterprise Pricing available upon request Plan includes: - 10+ Numbers - 20+ Mailboxes - 24/7 Support - Account Management - BAA - Call Forwarding and Routing - Call Menu - Call Recording - Desktop/Mobile/Web Apps - Hours of Operation Read More Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Talkroute Features - Popular features found in Business Phone Systems Auto-Dialer Automated Attendant Call Logging Call Monitoring Call Recording Call Routing Mobile Access PBX Virtual Call Center - More features of Talkroute Access Controls/Permissions Activity Dashboard Automatic Call Distribution Caller ID Call Queues Call Reporting Call Tracking Call Transfer Customizable Caller ID Customizable Reports Data Import/Export File Transfer IVR Live Chat Online Voice Transmission Recording Remote Access/Control Reporting/Analytics Reporting & Statistics Ring Groups Screen Sharing Softphone Third-Party Integrations Video Call Recording Virtual Extensions Voice Mail Voicemail Transcription VoIP VoIP Connection ## Talkroute User Reviews Overall Rating 4.3 Ratings Breakdown 5 77% 4 3% 3 3% 2 3% 1 13% Secondary Ratings Ease of Use 4.2 Value for money 4.0 Customer support 4.0 Functionality 4.1 JS Jeremy S. Verified reviewer Marketing and Advertising 2-10 employees Used daily for less than 6 months Review source Reviewed August 2024 Awesome Phone System and Great Support! 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Talkroute has been a game-changer for our business. The platform is super easy to use, and it’s made managing calls so much smoother for our team. The customer support is awesome—always quick to help out and super friendly. We've noticed a big boost in how we handle calls, and our customers love how professional our phone system sounds now. If you're looking for a reliable and easy-to-use phone system, I totally recommend Talkroute! Cons: I wish Talkroute supported faxing and international calling. Reasons for choosing Talkroute Price. Ease of use. Customer support was more helpful. Reasons for switching to Talkroute We needed a phone system with proper business features. Read More GL Gerard L. Verified reviewer Hospitality 2-10 employees Used daily for less than 2 years Review source Reviewed February 2022 Talkroute Makes Our Business Work Everywhere 5 Talkroute has made our business work, especially when most of our team is remote. The platform has been at least as stable as anything in our tech stack. We use the text feature as much or more than the phone features, but for those potential guests who really want to talk to someone before renting from us, this platform has been essential. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: The ease of implementation and functionality make Talkroute easy to use for anyone, even if their experience with VOIP software is limited. Cons: There are occasional lapses in refreshing so bouncing back and forth between view on a mobile device and laptop can sometimes be challenging. Reasons for choosing Talkroute Ease of implementation. We had already used it. Reasons for switching to Talkroute Neither product could add the features that we imagined would be great to have, but Talkroute was something that our team all felt confident would work for the long run. Read More VR Verified Reviewer Management Consulting 2-10 employees Used daily for free trial Review source Reviewed March 2024 poor implementation and illegal practices 1 Unable to try product due to gross incompetence at Talkroute. We are trying to set up a computer based phone for our disabled employee but were treated like trash and with unfounded suspicion, not to mention illegally charging our card. I was unable to test the product, but was charged anyway. It promised a 7 day trial but I was charged IMMEDIATELY. The account was also suspended, then restored after making me jump through hoops, then suspended again. It is illegal to take a payment card while promising not to charge it, then charge it. Ratings Breakdown 1 Ease of use 1 Value for money 1 Customer support 1 Functionality Pros: I never got to use the product due to their incompetence. Cons: The rude approach to customer interaction. Read More GP Gary P. Verified reviewer Facilities Services 11-50 employees Used daily for less than 2 years Review source Reviewed February 2025 Really helped our business 5 Our overall experience has been excellent and we highly recommend them to everyone. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Our management and crews are often out in the field. Talkroute allows us to stay connected to our clients without having to be in the office. Cons: Overall we found the service easy to use and affordable. It would be nice if they supported faxing. Read More LS Lacey S. Verified reviewer Real Estate 2-10 employees Used daily for more than 2 years Review source Reviewed October 2019 Great for after hours 5 Overall this has made my job much easier, tenants no longer leave messages on my personal phone Ratings Breakdown 4 Ease of use 4 Functionality Pros: I like that tenants can leave messages and I will get a notification on my phone, and I can also send them texts without using my personal phone number Cons: I dislike that the voicemail box gets full very quickly Vendor Response Hi Lacey, Thank you for taking the time to share your thoughts about Talkroute! Is it greatly appreciated :) Please feel free to contact us directly at support@talkroute.com and we would be happy to see if there is something we can do to make your voicemail capacity work better for your specific needs. Replied October 2019 Read More RT Rae T. Verified reviewer Real Estate 2-10 employees Used daily for more than 2 years Review source Reviewed May 2019 No more answering service 5 Not having regular office hours our customers can still reach us by phone easily. Also we can switch up who gets phone calls by easily switching up who takes calls in which order! Ratings Breakdown 5 Ease of use 5 Value for money 5 Functionality Pros: We do not staff an office on a regular basis but we still want to be accessible by our customers so we use Talkroute. It is set up to ring to 4 different people in sequence of our programmed availability. And if we miss a call we can easily look up who we missed a call from. Cons: When the calls ring in the ringtime gets a little long. That maybe user error on out part! Read More MJ Michael J. Verified reviewer Education Management 2-10 employees Used daily for more than 2 years Review source Reviewed November 2019 Great product!! 5 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I run a counseling private practice and I needed an affordable alternative to having a traditional phone system. Talkroute beat all my expectations. Cons: The only thing I don't like is that only one line has the ability to text. Outside of that it is great. Read More JK Jason K. Verified reviewer Financial Services Self-Employed Used weekly for less than 2 years Review source Reviewed January 2023 Simple and Effective 5 Great experience. Highly recommend the service! Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I was new to this type of service so I worked with the support staff to get it set up the way I needed it. They were very helpful and friendly. I also had some questions along the way and support was always quick and helpful. Cons: I have nothing bad to say about the service. It did what I needed it to do and customer service was always there to answer my questions! Read More SW Scott W. Verified reviewer Tobacco 2-10 employees Used daily for less than 6 months Review source Reviewed May 2020 Constant downtime 1 I am not normally one to bring my negative sentiments about a business online but Talkroute definitely deserves a bad review. The sales team is AMAZING. They can make you believe they’re selling you the solution to all your problems. When in reality they’re selling a half baked product that has constant server issues. We had multiple periods of downtime on our phones the month we worked with them. We requested for a credit to make up for the headache and lost time. They responded by telling us they don’t offer any support or credits unless the issue is ongoing for 24 hours. If our phones go down we don’t make money, we don’t have time to call/email support 2-3 times per week. If you need reliable phone service then avoid talkroute at all costs. Ratings Breakdown 1 Ease of use 1 Value for money 1 Customer support 1 Functionality Pros: Guaranteed downtime to disrupt your business operations Cons: Terrible customer service Buggy UI Phone lines do not work Reasons for choosing Talkroute Snake oil salesman team Read More KW Kerry W. Financial Services 2-10 employees Used daily for less than 12 months Review source Reviewed January 2019 Perfect phone solution for small business 5 10/10 Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: I love having the ability to use our smartphones with this service without having to use data to receive calls. We also find the ability to transfer calls between our cell phones to be extremely important. It would be very hard to go back to not having this service. Cons: No faxing or pictures messages but their support says both are coming this year. Read More Showing 1 - 10 of 30 Reviews [See All Reviews](https://www.softwareadvice.com/voip/talkroute-profile/reviews/) ## Talkroute Popular Comparisons [Ringover vs Talkroute](https://www.softwareadvice.com/voip/ringover-profile/vs/talkroute/)[800.com vs Talkroute](https://www.softwareadvice.com/voip/800-com-profile/vs/talkroute/)[Nextiva vs Talkroute](https://www.softwareadvice.com/compare/2683-Nextiva/vs/75756-talkroute/) [Compare All Alternatives](https://www.softwareadvice.com/voip/talkroute-profile/alternatives/) ## Other Top Recommended Business Phone Systems Software [RingEX](https://www.softwareadvice.com/call-center/office-profile/) **4.2** (1204) Recently recommended **19** times [Dialpad](https://www.softwareadvice.com/voip/dialpad-profile/) **4.2** (565) Recently recommended **11** times [Ultatel Cloud Business Phone System](https://www.softwareadvice.com/screen-sharing/clarity-business-phone-system-profile/) **4.7** (41) Recently recommended **6** times [DialedIn CCaaS](https://www.softwareadvice.com/call-center/chasedata-profile/) **4.8** (325) Recently recommended **5** times Stuck Between Options? 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