UCx
About UCx
UCx Pricing
Starting price:
$12.00 per month
Free trial:
Not Available
Free version:
Not Available
Other Top Recommended VoIP Software
Most Helpful Reviews for UCx
1 - 10 of 10 Reviews
Wayne
Hospital & Health Care, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
4
Reviewed June 2022
TPX UCX has helped us increase productivity as well as Disaster Readiness
UCX has helps us as an organization to communicate across of divisions of the company and between our multiple locations. It has allowed us to enhance our remote workforce during these difficult times.
PROSThere is some effort to configure the UCX system but once that is done, users have a seamless integration to their phones and all other communication needs.
CONSIt is hard to find "Cons" worth mentioning at this time.
Reason for choosing UCx
I do not want to mention the other competitors by name. The top three were close in features and price. We went with TPX partly because of the integration with Webex and we had previous experience using their SD-Wan products with excellent support and up-time.
Reasons for switching to UCx
Wanted a more robust, modern collaborative communication system.
Hiroki
Machinery, 51-200 employees
Used daily for less than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed August 2022
support is the best
personally software is nothing special but the support and alert notification service is very good. I know what is going on with the service and if something bad, can contact support and they are good
CONSthe backup line, is based on LTE modem sometimes dies... and need to require hardware restart, can't be done remotely. hope there is a way ( maybe I don't know how to do it) to restart the backup LTE modem remotely
Reason for choosing UCx
I picked UCx in the previous company so for this company with few candidates with demonstrations, i did not really look for some other options.
Reasons for switching to UCx
it was old and not documentations for both configuration and setup. it was extremely hard to support
Anonymous
51-200 employees
Used daily for less than 2 years
OVERALL RATING:
3
EASE OF USE
3
FUNCTIONALITY
2
Reviewed September 2020
Unimpressive
Not sure what value ad UCx brings over the competition. The latest update is sleeker but it has a ways to go.
PROSTaking phone service online is cool but there are plenty of other options to accomplish the same task with a better experience.
CONSSuper glitchy, automatic sign in is spotty at best (constantly signed out on accident), not great with mac OS.
Kevin
Automotive, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
2
VALUE FOR MONEY
1
CUSTOMER SUPPORT
3
FUNCTIONALITY
2
Reviewed June 2022
TPX UCx
Negative. Price has ended up costing 2Xmy initial quote. Portal is archaic and not user friendly.
PROSNot much. Software is cumbersome and not user friendly.
CONSMy phone system can't seem to be programmed to meet the needs of a small business like mine.
Reason for choosing UCx
Good price before I was nickel and dimed for it to become somewhat functional for my business. I trusted the 3rd party sales rep and was under the impression that I could exit my contract if I was unhappy with the service.
Theodore
Computer & Network Security, 11-50 employees
Used monthly for more than 2 years
OVERALL RATING:
4
EASE OF USE
3
VALUE FOR MONEY
3
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed August 2022
UCX review
Easy of installing software was great, fast.
CONSThe switch to Webex was painful and have to submit ticket when one staff leaves and is replaced
Reasons for switching to UCx
Phone integration was important
melva
Insurance, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
1
VALUE FOR MONEY
3
CUSTOMER SUPPORT
1
FUNCTIONALITY
4
Reviewed June 2022
review
it's ok, not the best in customer service. our internet connection is good so no complains there.
PROSour phones work fine and the internet is strong.
CONSno one is able to fix our system. voicemails are still saying past employees names, unabel to rename the phones to show correct names.
Kevin
Electrical/Electronic Manufacturing, 2-10 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
Great service!
Very reliable and easy to use, and I highly recommended to my business partners.
CONSNone of I've experienced, however, it won't be an issue.
Elizabeth
Financial Services, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
FUNCTIONALITY
5
Reviewed August 2022
User Friendly
Migration was very easy, very simple to use
CONSWe've had no issues since migration it was seamless so there's no negative to report
yousuf
Computer Software, 1,001-5,000 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed June 2022
amazing ucx
backwards compatibility features, friend
CONSnothing to dislike, very easy to use and impenetrable
Reason for choosing UCx
ease of use
Dan
Legal Services, 1 employee
Used daily for less than 2 years
OVERALL RATING:
1
EASE OF USE
1
VALUE FOR MONEY
1
CUSTOMER SUPPORT
1
FUNCTIONALITY
1
Reviewed June 2022
Waste of Money
Not a happy customer!
PROSNot very happy with it! I should have never switched.
CONSNot user friendly! Different to figure out at times.
Reason for choosing UCx
Friend’s recommendation
Reasons for switching to UCx
Friend’s recommendation