Versature software


1 reviews(5.0/5)
1 reviews(5.0/5)

Versature is a cloud-based business voice over IP (VoIP) software solution. Its key feature is a hosted private branch exchange (PBX) system. Versature offers specialized solutions for different industries such as financial services, technology, health care, legal services, sales teams and more.

Versature can record calls to aid with training and quality control, to ensure compliance and more. Users can listen to voice messages on their computers. The system also features call queues, so calls can be distributed based on user selection, staff expertise and availability.

In Versature, managers have their own portals, called Sonar, and end users have their own personal dashboards. Reports can be generated, and users can see call histories and details for billing purposes.

Versature also has a “digital receptionist,” which answers phones when users are not available. Callers will hear an automated voice that helps direct them to the right person or department.

 

Supported Operating System(s):
Windows 7 , Windows Vista , Windows XP , Mac OS , Web browser (OS agnostic) , Windows 2000 , Windows 8 , Windows 10

1 Reviews of Versature

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  • Ryan from N49.com

    Number of employees: 11-50 employees

    February 2018

    Onboarding process was great

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Can't speak to the phone service itself as we just switched this week. However the onboarding process has been super simple. I was especially charmed by all the little details included when the phones arrived and the super simple personalized instructions that came for each individual employee.

    Cons

    Oddly, the sales process was too low pressure. The sales guy never followed up to see if I was ready to pull the trigger which meant I delayed getting things sorted for months that if he has been harassing me about I would have signed up sooner.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
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