vFairs vs Ooma Office

RATING:

4.8

(530)

vFairs has 530 reviews and a rating of 4.78 / 5 stars vs Ooma Office which has 233 reviews and a rating of 4.54 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.8 (530)
4.5 (233)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
5 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
April 19, 2024
March 26, 2024
Pros/Cons
  • Pros

  • The customer service and attention to detail was excellent. We could not have asked for a better team to help execute our digital conference.
  • Smart platform, easy accessibility, classy visuals, easy to set-up, EXCELLENT support from team, very intuitive to use.
  • Cons

  • When this problem was discovered the staff at vFairs quickly responded. They adjusted the page layouts so that all of the data was visible.
  • There were occasional message lag from rooms you may have left or are in. I personally missed a chat with a recruiter because of this bug.
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  • Pros

  • Ooma has a great online system that allows you to easily forward calls to your cellphone and send faxes. The online system is very user friendly and I have not had any issues with.
  • Easy integration, setup and porting of numbers. We like the ease of use of the virtual receptionist and the new SMS and text messaging is great.
  • Cons

  • Limitations on the Ooma Business products. Problems transferring calls in larger installations.
  • Sometimes the call quality is horrible or just flat out unable to connect and it seems they have a lot of outages.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
N/A
Product Screenshot
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2024

Advisor Recommendations

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40 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos