VoIPstudio

RATING:

4.66

(29)

About VoIPstudio

VoIPstudio is a cloud-based call center management solution designed for businesses of all sizes. It offers features that include automatic call distribution (ACD), interactive voice response (IVR), call logs, speech to text and remote offices. The solution suits the needs of organizations in financial services, media, retail and tourism. The solution’s speech-to-text feature sends executives automated email transcript of their voicemail messages. It further helps managers read through their voicemails on email on the go and while attending meetings. Further, its ACD Queues feature automates call distribution among team members to minimize wait time. The pricing is on a monthly subscription basis that suits individual users as well as large enterprises. The platform c...

VoIPstudio Pricing

VoIPstudio offers two simple price plans based on the number of calls you make. >PAY AS YOU GO ($4.99 user/month): if you have mainly inbound calls, the Pay as you go plan offers just a low monthly fee and then simply pay for the calls you make at our competitive per minute rate. Inbound numbers from $4.99/month. Outbound calls from 1p/min. >2K BUNDLE ($16.99 user/month): if you make a lot of outbound calls to different places, the 2K Bundle gives you one inbound number per user and 2,000 outbound minutes per user/month, and covers more than 45 countries. >ALL PLANS INCLUDE: 30-day free trial, all VoIPstudio features and integrations, 24/7 technical support, unlimited inbound calls, and free number porting. No hidden upgrade costs, no support fees.

Starting price: 

$4.99 per month

Free trial: 

Available

Free version: 

Not Available

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VoIPstudio Reviews

Overall Rating

4.66

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

5

Functionality

4.5

Showing 1 - 5 of 28 reviews

User Profile

Arpit

Verified reviewer

Company size: 2-10 employees

Industry: Utilities

Time used: More than 2 years

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

December 2018

Cloud telphony at its very best

We spent a lot of time hunting around for a decent voip provider that didnt involve us dealing with a 3rd party. We found VoipStudio at the right time and it is perfect.

Pros

We use VoipStudio for our voip telephony needs. The pricing on the pay as you go package suits us and we find it does everything we need. We have custom messages and on-hold music as well as ability to use the system from anywhere in the world.

Cons

They need to continue to develop their android app, which is currently extremely basic and has some bugs in it. I believe it is still in beta testing. If they can provide the same functionaity on their android (and apple) app that the web and pc based apps provide, then it will really excel VoipStudio.

Hikmat

Company size: 51-200 employees

Industry: Apparel & Fashion

Time used: More than 2 years

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

April 2022

Its the very good product for the small and mid size companies

Perfect software and I advise all small and medium business owners.

Pros

Its more functional and more affordable in comparison with the other VOIP companies. Another advantage is you can integrate this software with Zoho CRM.

Cons

All the features are the perfect inThis software

Reasons for choosing VoIPstudio

Because its more functional and easy to use.

Reasons for switching to VoIPstudio

The previous one was not stronger for the business.

Response from VoIPstudio

Thank you very much for taking the time to leave an excellent rating. We really appreciate your feedback. Please remember that you can contact our support team at any time with any suggestions to help us improve our service.

Replied May 2022

Anonymous

Company size: 51-200 employees

Time used: Less than 12 months

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

5

VALUE FOR MONEY

3

CUSTOMER SUPPORT

1

FUNCTIONALITY

3

July 2018

Unclear terms of use

Pros

It is easy to use and gives opportunity to automatize the country code or area code - provides details within the dashboard.

Cons

You cannot call different countries, mobile phones or some specific numbers which are not geographically connected to the location. Gives some crackling when on the phone (not Internet connection but Voip itself) Customer support gives unclear explanations and guidelines regarding your account specifications.

Anonymous

Company size: 1,001-5,000 employees

Time used: Less than 2 years

Review Source: Capterra 

This review was submitted organically. No incentive was offered

EASE OF USE

5

FUNCTIONALITY

5

November 2022

Nice center management solution

these many possibilities make this application unique.

Pros

Thousands of possibilities to manage your business. I love this application and the price is reasonable

Cons

Sometimes the application freezes for unknown reasons.

Response from VoIPstudio

Hi. Thank you for your review and for your rating. We really appreciate the feedback from our users and strive to improve the service every day. Regarding your comments about occasional problems with the application, have you contacted our support team?

Replied November 2022

Anonymous

Company size: 2-10 employees

Time used: Less than 2 years

Review Source: Capterra 

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

November 2019

VoIPstudio saved my job and can save yours

The main problem I have solved is monetary. In my office there are two workers who are never there but with whom we have to talk on a daily basis. Calling a mobile phone is expensive, but now, if they have access to wifi, it's free. We have saved a lot of money. But also we can record the calls and stop taking messy notes and we can convert voice messages to text, Now we use audio messages much more thanks to VoIPstudio, which saves us a lot of time.

Pros

It gives you a thousand possibilities. It can be adapted to your business whatever it is. The savings on your phone bill are so much that it's hard to believe. Communication with your colleagues is free. Always Even if they are on the other side of the world. If you have access to Internet, you have a phone, wherever you are. Another advantage is that we can record calls. No more taking notes that you don't understand. In addition to that, we can pass voice messages to text, which makes it easier to clarify and find information.

Cons

It's hard to get started. You have too many options and it's easy to get lost. Maybe a wizard or something could help. The support is great and has helped me in everything I've asked for, but sometimes it's hard to ask and if it were easier it would be appreciated. Some colleagues have been asked to install the program on their phone and there has been some reluctance. This is not strictly a VoIPstudio problem, but it is a problem that exists. Communication with your colleagues is free. Always Even if they are on the other side of the world.

Reasons for choosing VoIPstudio

Mainly for a reason. It is in my language. I can speak English, but it is much easier if I can use my language.

Reasons for switching to VoIPstudio

I told a friend my problems and he told me about VoIP. He used to work with a VoIP provider, so he knew a lot.

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