Not being able to compare one device against another device side by side is a bit of a headache. Mapping is very difficult for an average user even with Admin access, it causes a lot of grief.

Analytical insight into our website to gain knowledge into customer user experience.

Overall, i love the platform. Its easy to use and when I am curious about finding specific metrics, i am always able to get them quickly and efficiently.

Very powerful visual representations of data - making it clear, easy to interpret and impactful. Responsive and engaged customer support team.

Contentsquare really helps bring data to life with visuals that are easy to understand and use. This is important when sharing analysis with other people to keep the data engaging.

The alerts module is not very customizable, and often I receive “false alarms.

Coren, Debs and the team have been really useful as well providing guidance and help along the way.

With the metrics I gather using the tool, I am able to make updates and execute certain changes on site that in the end benefit the customer as well as increase our conversion rate.

This tool has been a great resource for locating customer friction points across our site and continues to help with brainstorming new ideas for A/B tests and overall site optimizations.

Wish internal adoption was better - 30% due to tech integration issues, 70% due to internal challenges.

A really positive experience using a tool that helps my team and I make informed decisions. Support is always exceptional.

Some of the different areas within the tool can be inconsistent in layout/functionality which confuses users.

I really like how you are able to play out the customer journey, from acquisition through to last click, gaining valuable insight throughout.

Ease of use, exceptional customer support and great visualisation of website analytics. Simple presentation and analysis of complex information.

There are some glitches that I sometimes come across, which can be frustrating, e.g. when you are part way through doing something all of an error message will appear.

Very easy to quantify you GAINS in money. Empowering the business team to test hypothesis quickky, without IT.

So overall this has meant greater visibility of website performance and richer understanding of behaviour.

It's a great tool, essential in customer experience analysis. Their different platforms are very intuitive, the e-learning platform is just great and their support is of excellent quality.

Customer support - strong analytics teams to make us increase our level on the solution.

Very useful tool, the layout is super easy to navigate and very user friendly. By using Content Square it backs up opinions made and we can see how the customers interact with our website.

Being able to see directly how every element of any page affects the customer journey is just amazing useful in making key strategic UX decisions.

Great Product for Insights into your Customers.

Content Square is very easy to use. I find it most useful to dig a little deeper when looking into results for experiments.

There isn’t much really to fault about the software.

The employees that I've dealt with are genuinely helpful and want to see you succeed. Everyone on the ContentSquare team seems to be knowledgeable and responsive.

Training sessions have been fun and informative, and support has been great through the first week and months of teething issues.

Some features are missing (cross domain behavior, limit the access to the data based on the user profile, App coverage...) but are in the 2018 roadmap.

Great platform for analysing customer behaviour.

We've used CS on countless use cases and it has made our insights more effective. The best part is also being able to quantify the impact which has really upped our level of reporting & insights.

The UI is interesting and engaging and the tools are generally quite intuitive, with lots of features able to be figured-out if unsure.

CS is key to shaping and optimising UX, CX and ultimately business performance.

Mappings and keeping them up to date can sometimes become a pain, but not a massive issue.

The support from Content Square in implementing the software was fantastic, not only was the technical integration seamless, but the training and aftercare has been second to none.

Ability to integrate with AB testing tools also helps us provide additional insights as to why a test version performed well or poorly.

Issues around bugs found across the platform. Not show stoppers but can be frustrating when using day-to-day.

There are some missing features here and there that can be difficult to find workarounds in their templated pages.

Love the ability to connect through paypal and other payments. Very modernized templates.

When I made a mistake while building the website I found it hard just to undo that one mistake, often I’d have to start a large section again.

It was so easy to use and the themes were stunning, site animations were awesome, and there is a lot of integration and built features that make creating a business easy.

Customer service is awesome, and they're more than willing to help you with complex requests, such as coded integrations.

Really good, the customer service is excellent. Once you get around building your site, I love it.

Ongoing cost can be a burden as they have you hooked but that's about all the negative I experienced.

I love how beautiful the site looks. I love how well it integrates with SEO.

All of their templates showcase this element in clean and modern designs. Their fonts are fantastic and much better than their competition.

I love Squarespace for my side businesses that need a built in e-commerce store. I love the functionality and the ease of use.

For the price, this is probably the best option out there though honestly. Good competitor if you dont like WordPress.

Square space is super easy to use and set up a simple site. I loved the templates they offer they look professional and are super nice.

I love the ease of use and beautiful, classy layouts. The customer support is fantastic.

Too expensive, not as customizable, templates really limited, all websites look the same, lack of real guidance.

It's easy to build, edit and just beautiful. It also comes with great tutorials on how to build a powerful website.

The pricing bundles and promotions are great compared to competitors. The customer service is some of very best I’ve ever dealt with.

Squarespace has been really useful on developing personal webpages with great quality, both on interactivity and visual level.

Our overall experience with Squarespace has been awesome. It's the best website building tool.

I love its templates, ease of use, and simplicity. Compared to its competitor which price is only half of Squarespace, I'm satisfied with Squarespace though.

I think the biggest advantage that this has is its ease of use. I also love all the templates because it makes the design so clean and modern.

I've had a great experience. Strong customer service presence, and a beautiful product all around.

They all just seemed very plain and boring. Some of the ways they would look on a phone were definitely weird.

A solid CMS with clean design, good integrations.

Overall Squarespace is a great option for anyone wanting to build their own website easily and effectively. I would recommend it to anyone looking for an easy way to build their own website.

I love the analytics page. It is a wonderful too to help keep on top of your website traffic etc.

Sometimes the squares can be difficult to move around and can change the entire look and layout of the landing page if accidentally moved in the wrong way.

US Dollar

Contentsquare is for brands who offer products or services on websites or apps and are interested in offering an extraordinary experience to increase digital customer engagement, conversions and revenue.

Our cloud-based digital experience analytics platform tracks billions of digital interactions, and turns these digital behaviors into intelligent recommendations everyone can use to improve the customer experience, grow revenue and fuel innovation. 

From optimizing content to enhancing their experimentation performance, we equip teams with all the insight they need to make better, smarter, faster decisions for their website, mobile web or mobile native or hybrid app. 

Features include 
- Session Replay
- Customer Journey Analysis
- Zone-based Heatmaps
- Merchandising Analysis
- Mobile App Analysis 
- Impact Quantification 
- AI Insights
- Struggle and Error Analysis 
- Web Performance Monitoring
& more.

Contentsquare is trusted by more than 800+ clients across industries such as Retail, Financial Services, B2B, Travel, Leisure and Telecom for understanding which site elements are driving conversions, whether that is a transaction, sign up, site download & more.


LongDescription

Analytics

Third-Party Integration

Real Time Analytics

Engagement Tracking

Funnel Analysis

AB Testing

Website Analytics

Prototype Creation

Text Analysis

Performance Management

Customizable Reports

Activity Tracking

Customer Segmentation

Real-Time Monitoring

Referral Tracking

Sentiment Analysis

Usability Testing

Behavioral Analytics

Event Tracking

Sales Trend Analysis

ROI Tracking

Data Import/Export

Campaign Segmentation

User Journeys

Customer Activity Tracking

Customer Experience Management

Heatmaps

Content Management

Conversion Rate Optimization

Mobile Access

Dashboard Creation

Multi-Channel Data Collection

Real Time Data

Pageview Tracking

Performance Metrics

User Interaction Tracking

Web Traffic Reporting

Real-Time Notifications

Time on Site Tracking

Event Triggered Actions

Visual Analytics

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Predictive Analytics

Data Visualization

Visitor Tracking

Visualization

Conversion Tracking

For Mobile

Issue Tracking

Revenue Tracking

Dashboard

Customer Journey Mapping

Alerts/Escalation

Real Time Reporting

For Websites

Behavior Tracking

Goal Setting/Tracking

Reporting/Analytics

Customer Profiles

Monitoring

Screen Activity Recording

Action Management

Third-Party Integrations

Element Analytics

Search/Filter

Feedback Management

Please contact Contentsquare directly for pricing details.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

11-50

51-200

201-500

501-1000

1000+

Contentsquare

In Person

Live Online

Webinars

Documentation

Videos

Squarespace helps users create websites and offers an e-commerce solution for small and midsize businesses for building online stores. Squarespace e-commerce solutions allow users to sell products and services, as well as manage inventory, shipping, accounts and taxes.


Squarespace stores allow users to upload unlimited products to their website. Users are provided with an interactive drag-and-drop sorting tool and tags and categories to organize and manage their products. The built-in analytics tool of Squarespace helps users track customer behavior, revenue, units sold, orders and traffic in real time. The mobile app of store management lets users manage orders and inventory, scan tracking bar codes, issue returns and fulfill orders.


Squarespace e-commerce websites provide unlimited hosting with level 1 PCI compliance and 128-bit security SSL encryption security. It has multiple payment methods including credit cards through Stripe, Apple Pay and PayPal.



File Management

Commenting/Notes

Real-Time Analytics

Cataloging/Categorization

Tax Management

Newsletter Management

Electronic Payments

Product Catalog

Access Controls/Permissions

SEO Management

Data Synchronization

Templates

Video Management

Drip Campaigns

SSL Security

Real Time Editing

Pre-built Templates

Product Configurator

Order Management

Credit Card Processing

Reviews Management

Site Search Tracking

Categorization/Grouping

Post Management

Customer Accounts

Shopping Cart

Gift Card Management

Customizable Fields

Collaboration Tools

Member Database

eCommerce Management

Shipping Management

Template Management

Content Publishing Options

Online Booking Tools

Promotions Management

Email Campaign Management

Group Management

Email Templates

Multi-Location

Subscriber Management

Contact Management

Preview Functionality

Multi-Currency

Online Store Builder

Email Marketing

List Management

Inventory Tracking

Audio File Management

Data Security

Websites:
Personal: $12/month (billed annually) or $16/month (billed monthly).
Business: $18/month (billed annually) or $26/month (billed monthly).

Online Stores:
Commerce Basic: $26/month (billed annually) or $30/month (billed monthly).
Commerce Advanced: $40/month (billed annually) or $46/month (billed monthly).

Contentsquare vs Squarespace

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Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

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