DATABASICS Expense vs Quickbooks Online

RATING:

4.4

(47)

DATABASICS Expense has 47 reviews and a rating of 4.43 / 5 stars vs Quickbooks Online which has 6447 reviews and a rating of 4.32 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.4 (47)
4.3 (6447)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
5 / 5
4 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
November 3, 2023
March 18, 2024
Pros/Cons
  • Pros

  • It is great to have that kind of support behind you.
  • DATABASICS has been our T&E Expense reporting service for over10 years, they have been very attentive to our needs and requirements, have made many customizations to fit our culture and needs.
  • Cons

  • The downside of the flexibility is that the system requires a savvy setup and admin team. A lot of the maintenance can be tricky.
  • Reporting features and expense tracking is very weak.
Read all user reviews
  • Pros

  • The ease of adding vendors and customers is great. Once you iron out the how to of the invoice templates they can be very useful to switch what is needed on each invoice per customer.
  • Up time is fantastic and they always send out down alerts immediately. Love the reports to Excel - works great.
  • Cons

  • I had a little bit of trouble navigating through my past transactions for previous years. Other people have been having the same problems.
  • The user experience was awful compared to Xero I just could not get on with it. Unfortunately it just didn't work for me.
Read all user reviews
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos