ECAT vs Suralink

ECAT has 26 reviews and a rating of 4.77 / 5 vs Suralink which has 388 reviews and a rating of 4.72 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.77 / 5 (26)

4.72 / 5 (388)

Ease-of-Use

5.0 / 5

4.5 / 5

Value for Money

5.0 / 5

4.5 / 5

Customer Support

5.0 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Review Written

April 15, 2020

February 9, 2021

Pros/Cons

  • Pros

  • Audits are easy to perform and easily customized. The dashboard provides an easy over view of audits performed.

  • Very easy to use, customer friendly, reporting very good

  • Cons

  • We found that the scheduling did not fully satisfy the most complex examples we come across, however ECAT worked very closely with us to quickly address these needs.

  • Would like to see more Templates add but to be fair the ECAT team are supporting our business in developing such

  • Pros

  • Ease of use and user experience is awesome. Reliability is very high.

  • I love the chat function for help and how to's when it comes to features that I may not know about! It is super quick and extremely useful and helpful

  • Cons

  • When the client does not use it. Some clients complain it is too difficult. However, if we walk them through how to use it they really start to enjoy it.

  • Some of the features are not as intuitive, but once discovered, it helps improve the overall user experience.

Pricing

Pricing Range

Product Demo & Screenshots

Advisor Recommendations & User Awards

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Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux