Its easy to use and it brings together all the elements of BPM in a very effective way.

You can visually see where you can make improvements and how much time you can save on the part of the process which needs improving.

So the SOP export is essentially useless. The PRIME team have not been able to solve this issue, although it has been raised for months.

I love that you can apply salaries to roles, apply frequency and cycle time attributes to a process map, to then generate the cost analysis for each task in a process.

The ease of preparing process maps in a clear format. Allowing for capturing and communicating how a business provides its services.

Overall experience so far has been positive and excited to get working with this tool in the future of mapping our processes within our section and business.

Prime have strong customer service and have very knowledgeable staff who support us at anytime needed.

The integration of all process improvement features into a single integrated tool.

Good product - easy to use, but a couple of little things you need to get the hang of.

PRIME is intuitive and an effective business process mapping tool.

The check-in and check-out features, whilst necessary, can be difficult to get your head around at first.

There has been regular contact with the organisation, and we have seen improvements in formatting of reports and glitches within the system. As a mapping program used daily it is pleasant to use.

Its hard to say at the moment as I have only used this product a handful of times and cannot comment on the cons at this stage.

I'm using PRIME BPM to review various processes within the organisation - this includes Contractor Dockets and Invoice Payments, Asset Capitalisation, and Developer Contributions.

The administration of users is more finicky than the rest of the software, having to add each module or framework to each individual user rather than to entire groups is difficult.

It is easy to use, intuitive as long as user understands what a process is and the support from the provider has been very very good.

Sometimes we've found it difficult extracting the data entered into outputs that can be reviewed by non-licensees.

So far no major roadblocks, the team is alwasy open to sugestions and there are regular updates with new features.

Outcomes have been successfully used to support business case assumptions (cost/benefits).

The ability to simulate and to add scenarios is great, easy to use and can provide the managers and executive team that visual detail.

Great value license arrangement. Excellent and responsive support team, able to be onsite when convenient for the organisation.

Mapping tool is pretty clear and straight forward, saved a lot of times for people who doesn't like to read too much wording in a normal process manual. Very easy to use mapping the process.

The ability to map our current state and accurately determine where we should best spend our time when making changes to process.

Ownership and accountability of processes. No knowledge is lost when key employees leave the business.

This product is going to change the way we do business. The process maps will change the way we think about what we do and how we best do it.

The company is very open to discussing new features and they have a strong focus on continuous improvement.

Overall - we've found the product very valuable and the support extremely responsive.

The product is very easy to use and it will a great asset to our organisation once complete.

There hasn't been anything I particularly don't like about the software.

Added on to this are the value assessment calculations that are used for more robust calculations based on time and cost for individual tasks. The program is good and improving with these main tasks.

To ice the cake, the ability to simulate process changes will improve our efficiencies and save us time and resources.

Process 'non value add' visibility driving cost savings.

What a relief to join an organisation with good clear processes for me to follow. Over the years we have loved the updates and improvements which make it easy to use.

Inducting and training new staff simpler and more time-efficient. A useful tool for refining and simplifying business processes.

The software is so easy to use, intuitive, logical & quick. Customer service was fantastic & very friendly to new users, and the short training videos and free webinars are insightful.

Good place to find how to do tasks - relies on staff to enter their procedures. Used mostly for entering complaints and compliments.

Inability to copy and paste or reuse individual activities. Inability to turn hovering display off.

Ease of set up, use and management (Improvements).

Of course you need to map out the process in the format of activities, tasks, notes and attachments first - that's the hardest part. Entering it is quick and easy.

Processes are easy to map and new users can be quickly integrated into the new system.

Inability to format procedures to visualize what changed from the previous revision. Not able to match up training records with the procedures.

I think that the best thing about Promapp is its simplicity.

However, the speed and bugs in each upgrade for a client hosted version is very frustrating.

More advanced things as process timeframe and costing is possible and made easy.

Hard to write up IF statements. Hard to use the editor - will not allow you to cut and paste tasks.

There is very little I can criticise about this software; the value comes from its content and configuration.

Its exceptionally easy to use, has streamlined our QMS and audits, and is helping identify process gaps and opportunities for improvement.

Promapp is really easy to use and customer friendly. Promapp dashboard is really clear and help all staff to know in just one look what are the items that need their attention.

Really like the interface when you're building a process, it was logical and intuitive.

Linking a process with other processes does not work all the time depending on where the link is placed. Entering Inputs/Outputs is not easy understandable for a user.

That's why most successful programs and software don't require login access when simply sharing something.

I have only used the free trial but thus far it seems like an excellent product though I cannot comment on what the price would be for the full version.

US Dollar

PRIME BPM is a cloud-based business process management (BPM) solution that enables users to map, analyze and monitor various business processes within the organisation. Key features include a process library, process mapping, process analysis, improvement management, collaboration tools, process approval workflows and more.


PRIME BPM offers users a built-in process library featuring APQC process frameworks, as well as a drag-and-drop interface that lets users create process hierarchies. The solution features business process modeling notation (BPMN) language that helps users to map their processes. PRIME BPM’s automated analysis provides tangible details on time, value, cost and efficiency of each process. Users also have access to processes and procedures based on job roles and can capture task attributes such as business rules, key performance indicators (KPIs) and compliance.


PRIME BPM provides users with customizable report templates that allows them to generate reports according to their organization's needs. These reports can be created in PDF, Word or Excel format.


Services are offered on a monthly subscription basis that includes support via phone, email and online live chat.



LongDescription

Commenting/Notes

Document Storage

Access Controls/Permissions

Process Change Tracking

Templates

Progress Tracking

Workflow Configuration

Approval Process Control

Calendar Management

Collaboration Tools

Template Management

Data Import/Export

Process Modeling & Designing

Version Control

Process Control

Mobile Access

Compliance Management

Role-Based Permissions

Forms Management

Graphical Workflow Editor

Activity Dashboard

Alerts/Notifications

Customizable Templates

Business Process Automation

Audit Management

Compliance Tracking

Reporting/Analytics

Monitoring

Customizable Dashboard

Business Process Control

Drag & Drop

Task Management

Document Management

Rules-Based Workflow

Web browser (OS agnostic)

Contact PRIME BPM for full pricing information.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

201-500

501-1000

1000+

PRIME BPM

In Person

Live Online

Webinars

Documentation

Videos

Nintex is a workflow management solution that caters to a variety of industries including energy, health and life sciences, financial services and government. It is suitable for departments such as customer services, human resources (HR) and information technology (IT). The solution can be deployed both on-premises and in the cloud.


Nintex provides features such as document generation, process mapping, a mobile app builder, custom form creation and process automation. API connectors allow the integration of data with third-party business applications such as HR, IT and customer relationship management solutions.


Nintex also allows users to extract and analyze information from unstructured data, as well as predictive analytics and content management tools. The solution supports integration with solutions including Sharepoint, Office 365, Box, Salesforce and ServiceMax. Nintex provides its services on a monthly subscription basis. It is available on iOS and Android devices and provides support through online user communities and customer portals.



PRIME BPM vs Nintex Promapp

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

Popular Comparisons