They get the job done when they say they will, unlike the two previous experiences with larger organisations that were appalling.

The integrated system from members to up to date payees is also a great bit of software, makes life very easy. Support it good not that we use it much and overall I would say the cost is very fair.

The team behind the scenes are always very pleasant and helpful, they respond to queries and fix any issues as quickly as possible (usually within a few hours).

That we did not get it sooner, as we was losing money with not tracking memberships.

The system does everything we need to manage our members. Facility support team are excellent - knowledgeable, responsive, helpful.

I have used Ashbourne in my club for many years and their software gets better and better. They charge me per dd coleted and the software is provided for free.

One contact with ease of use for the membership management system. We no longer need to engage with various companies for changes to the website and updates to pricing.

Over time (slowly but surely), they improve their software and hardware, adding new features.

It's an essential part of our business, it would be difficult to replace.

As a team, we have been delighted with our move over to Ashbourne. The amount of time spent dealing with tedious admin has decreased significantly and we have improved as a club operationally.

I'm new to the gym ownership and with them both helping and assisting me with membership shift overs and collections its been so great.

Our door access system has worked fantastically, having an access system integrated with our membership system means we are picking up a far greater amount of defaulters and non-payers.

I don't like that joint members are counted as one member in the reporting.

Ashbourne have been great throughout the time we have used them and I would not hesitate recommending them.

It's helped our gym management run so much smoother, and we're still learning/implementing more and more pieces of what Ashbourne offer. SENSITIVE CONTENT] is fantastic as our account manager.

The Members app/portal is also very user friendly, almost without issues and is very easy to manage from the back-office.

Software works well and a great team behind it.

Very Easy to use and set up and the amazing support form Ashbourne.

In the 4+ years we have worked with Ashbourne, we have found them very helpful, polite and easy to get in contact with. If we have any technical problems, they are always quick to help and rectify.

Ashbourne help us make our customer database and booking system easy to manage.

The value for money is great and the team are always very helpful.

I don't like that there are such limited spaces available for items on the till. I dont like that we cant edit members basic information (email address, address etc).

The main good thing for me, is the speed at which the Ashbourne team deal with queries and issues. The software is very easy to use and navigate and is fairly comprehensive.

I've used three member management software providers including Ashbourne and this is definitely the best. Customer service always outstanding.

We most recently purchased the Compete program from Jonas. It's a program that is extremely user friendly and easy to navigate.

Gym management made easy means extra time to focus on customers and hence a rise in gym memberships were recorded over the year.

The reports with all the stats can sometimes be difficult to download and the information does not always update.

A basic software that was great in the early 2000's. When they upgraded it wasn't as user friendly.

Poor layout, slow software, terrible customer service, high fees, limited functionality. I've seen several softwares when purchasing clubs and I would never use this one.

All Gym management issues gets solved easily with compete and hence all focus can be on coaching and training of customers.

The appointment functions are confusing to use. Some of the fonts are difficult to see if you are showing  a prospect.

Their team really seems to care about the client. I'm pretty sure that our trainer knew more about and understood our business better by the time we launched than some of our employees.

My only regret is that we did not make the move to Jonas sooner.

They continue to support and help us between the technical support always offering quick resolution, on-going help from our trainer to the visits from our Customer Success Representative.

I like the easy of member check ins. My front desk people seem to find it easy to use.

Everything is easily found and the functionality was good. Also, the customer service was the best thing, they have an on-call rep at all times which turns out to be helpful.

The API allows us to connect with 3rd Party vendors to enhance the experience.

I document to advise entrepreneurs in the area of Fitness.

The whole tech support department deserves 5 stars overall. Thank you for all your help.

Also the preface is very user friendly. I have employees ranging from 18-70 years old and they are all able to use it without a hitch.

We were very happy with i4 - unfortunately we moved over to compete.

They charge ridiculous exit fees for your own data and their contracts auto renew for year terms so be careful.

Jonas is the best of the three we have tried. On items they are able to address they do so quickly.

Boosts the menbresias with Compete Club Management.

Jonas constantly looks to improve their product to keep up with the changing needs of our industry and we are very happy to be working with them.

Jonas provides reliable software for us to manage our membership top to bottom; integrates with our accounting software and affords our staff more quality time to spend directly with our members.

Tracking classes and enrollments is easy with Compete. Staff for the most part are friendly and helpful.

Pound Sterling

Ashbourne Membership Management have partnered with thousands of clubs, gyms and fitness studios around the world, gaining a unique perspective into what gym owners are doing to make their business a success.

Using these insights, we have created a tailored all-in-one club management platform which caters to each gym owners unique needs.

Offering hassle free direct debit collection, complete gym and membership management and marketing support, our integrated software makes running your gym as stress-free as possible.



LongDescription

Member Accounts

Employee Management

Electronic Payments

Payment Processing

Recurring/Subscription Billing

Customizable Reports

SMS Messaging

Credit Card Processing

Attendance Management

Attendance Tracking

Customer Accounts

Customer Database

Registration Management

Class Scheduling

Data Import/Export

Multi-Location

Self Service Portal

Self Check-in/Check-out

Booking Management

Email Marketing

Mobile Access

Membership Management

Marketing Automation

Client Portal

Email Management

Website Integration

Activity Dashboard

Alerts/Notifications

Online Booking

Reporting & Statistics

Reminders

Class Management

Customizable Templates

Visitor Management

Team Management

Billing & Invoicing

Website Management

Discount Management

Customizable Branding

Facility Scheduling

Customizable Forms

Client Management

Instructor Management

Point of Sale (POS)

Member Portal

Inventory Management

Every club and gym is different, so we tailor our prices depending on what package you need from us.

Once you've seen our entire system and the services we provide, you can build the club management service that works best for your club and then get a price based on your needs, so you don't pay for anything that doesn't help you manage and grow your business.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Ashbourne Membership Management

Live Online

Documentation

US Dollar

Compete is a cloud-based club management solution that serves midsize and large clubs and gyms. The product has the capability to support multiple payment methods for all club members. It also helps with the front desk and back office management, and offers an executive dashboard.


Compete's front desk module has a role-based security feature set that allows users to access only authorized functionalities. It also supports other hardware devices, including cameras, fingerprint scanners and receipt printers.


Compete's back office module can manage various clubs from a single application and is also integrated with its front office module. The analytics segment can help identify trends that impact profitability.


Compete has an employee self-service portal, which can be accessed by employees and trainers via web browsers. It is also integrated with Textmunication, allowing clients to communicate with members efficiently.



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