Cons: Had difficulty setting up with till & receipt printer, need it to countdown class credits and PT sessions bought in blocks,  have had false notifications about membership payments.

Systems great however the integration with dfc could be a lot better also think should be a magnetic sign out system for customers.

Good things are on-line bookings, ability to monitor it from anywhere, and the best thing is the link to our Direct Debit company DFC.

Easy to use and set up, can create a report for pretty much any part of the business and a great way to track members and their habits. Happy with the integration with DFC as well.

When looking at all members this defaults to 25 per page and resets to this every time the page refreshes, not the end of the world, but a little annoying.

Our experience with Club Manager has been great, rep has been with us every step of the way and shown us how to implement our membership base into the program and utilize its features.

It is by far the best system that I have ever used and I have been a gym owner for almost 7 years. Keep up the great work guys.

In case this is unclear, I really would not change anything.

Nothing stands out as a problem at the moment. But it can take a while to really see with these kinds of things.

Customer service very good, always there to help. They don't mind how many times I ring or email to query.

In addition, he has helped us with marketing ideas and been very responsive to queries. We always get fast response to any questions we have and rep's guidance promotional wise has been fantastic.

I joined Club Manager for ease and a competitive rate. I enjoy the product and it's easy to use for my trainers to input information.

Some statistics conflict with one another so may not update as quickly as some others.

We have had a very good experience with Clubmanager they are helpful and the software does what it says on the tin.

Great Software, Wayne and the team are fantastic. Always updating with new ideas to suit customers needs.

It has great user interface and a well structured database. It has provided my customers with a good plan cost.

Nice and easy to use and a great back up team behind the scences if you need any help.

Very helpful getting it set up, and all working. We're just gradually moving over to it.

All of our employees have marveled at the ease of use of the system. It's accounting features are a huge help to our accounting department and provide clarity and accountability for each transaction.

Very happy to have chosen Club Manager - great experience from the start.

Pleasant and intuitive graphical interface. Each members photo appears when they scan in which makes it great to remember new members names.

Cost is very low compared to others. Setup is very intuitive and the initial support was very good for setup.

It's clarity and ease of use has not only improved the service to our members but has also helped us keep track of payments and thus improved our revenue.

Great to be able to easily communicate with support staff if needed. Love the simplicity of the product - easy to pass on information/educate new staff.

Linked with DFC our membership details are taken care of so we can get on with the good stuff, helping people with their health and fitness goals.

Its software Club Manager  is often slow on many occasions. Development errors are observed from time to time.

We still don't feel confident refunding clients as not sure how this affects credits. I am disappointed the staff list doesn't let you store phone numbers or emails, this seems pointless.

The customer service is great, they always get back with queries quckly and resolve issues promptly. The overview graphs help me get a snap shot of my gym and how it is developing.

Would absolutely recommend ClubManager to everyone I talk to in the industry.

Easy to navigate the screens and run reports. Customer service is superb - fast to respond, helpful and able to easily correct my errors.

The automatic reconciliation with my direct debit collections agent is superb and saves me lots of time. The updates keep improving, and I can't recommend it enough.

When someone sets up 2 memberships one for themselves and maybe another for child the first account disappears. Joint membership not connected to each other.

It is user friendly multi featured and very relevant to the health care space.

It not only is a good program for clients appointments and POS, it is also fantastic for timesheet documentation and reports for payroll.

There are many but most importantly is there's no integration of all centers, no feature that can exclude selected Custom Payment such as NO Payment from collection report etc.

In this regard it has been very successful, and the Zenoti team were brilliant at importing and merging all our services and products.

This program is so easy to use, it has all the correct reports. The Customer Service is outstanding & very supportive.

User friendly, allow good communication with clients, team are very helpful and always available on call.

Then 450 a month and I still have nothing working to show for it. The worst customer service I ever dealt with.

I went through 20 demos before I invested my time and money in Zenoti (previously managemyspa). My experience has been amazing.

I really like how interactive it is. It gives me really nice access to my schedule with the ability to add and edit.

The look and feel of Zenoti are awesome, all the available options are user-friendly. Their Zenoti University training modules are very good to train the team members.

Some things are awkward, it doesn't always recognise the services when you type them.

Ease of setup and integration with excellent support.

A very good software to use and great customer service. I would definitely recommend it to other related business to use it.

The software was always crashing which was highly frustrating. Additionally, it was not user-friendly and was difficult to navigate.

Thorough features, like multiple pricing on single service. They have localised customer services in my country that able to help with queries.

It has several features we felt would help us increase our customer loyalty and drive more revenues from our existing customer base.

We recently integrated Zenoti Payments and have been thrilled with it. The integration of all pieces and the marketing capability (SMS and Email) were the primary reasons we switched.

We are most excited about the Shopify inventory integration and the email marketing that's included in our subscription.

They have excellent customer service which I favor so much. They are reliable, transparent and super informative.

We are very happy with our decision and are looking forward to continuing to master the software and really explore all the operational and marketing capabilities.

After training, setting up and dealing with various departments in Zenoti our current feeling is that this was the best move we have ever made.

Great! extremely rapid responses to queries. Sayee & Maneesh from the migration team have been extremely helpful and knowledgeable about every process making the migration as simple as possible.

Amazing Software with Great features that cover majority of requirements necessary for meeting the growing needs of our customers.

US Dollar

ClubManager is a cloud-based membership management solution designed for small and midsize training centers. It offers attendance management, class management, event management, scheduling and online registration within a suite.


ClubManager features membership management that enables users to manage communications throughout the member lifecycle. Members can book their classes using smartphones or front-of-house kiosk. The solution allows users to customize the solution as per their club brand and logo. Users can monitor attendance, retain members and calculate peak hour usage.


ClubManager features attendance reporting, which enables users to track member activity. The booking module allows members to book their sessions online using the mobile application.


ClubManager offers online support to its customers during business hours and free training using webinars and live demos for a year. With the help of open APIs, users can use the solution with other business systems such as accounting and customer relationship management. Pricing is per month.



LongDescription

Online Registration

Attendance Tracking

Member Database

Membership Management

Class Management

Billing & Invoicing

For Martial Arts

Member Communication

For Yoga/Pilates Studios

For Dance Studios

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

ClubManager by Club Manager

In Person

Live Online

Webinars

Zenoti is a cloud&shy;-based business solution used by spas, salons, med spas, yoga, and fitness studios of all sizes. Business features include appointment scheduling, billing, marketing, inventory, payroll, and configurable reports all in a centralized database that delivers a consistent, unified experience across multiple locations.  


Customers can access touchless technology such as online booking, self-check-in, digital forms, and queue manager, all designed to elevate the experience, reduce wait times, and eliminate unnecessary touch.  


Mobile POS moves the Point-of-Sale experience to the service chair and empowers employees with access to everything at the touch of a button on their personal mobile device, including revising invoices and taking payments.  


Zenoti delivers world-class service 24/7, 365 days a year, supporting tens of thousands of transactions every day for over 12,000 spas, salons, medspas, yoga, and fitness studios in more than 50 countries. The team is committed to driving growth, maximizing profits, and achieving customer satisfaction.


Monthly subscription pricing is available.



Employee Management

Customer Surveys

Purchase Order Management

Faculty/Staff Management

User Management

Electronic Payments

Barcode/Ticket Scanning

Payment Processing

Customizable Reports

HIPAA Compliant

SMS Messaging

For Salons and Spas

Customer Mobile App

Referral Tracking

Task Scheduling

Retail Inventory Management

Before & After Pictures

Client Database

Confirmation/Reminders

Reservations Management

Transaction History

Attendance Management

Customer Database

Recurring Appointments

Registration Management

Gift Card Management

Class Scheduling

Payroll & Commissions

Calendar Management

Data Import/Export

Multi-Location

Treatment Packages

Email Marketing

Sales Reports

Inventory Tracking

Credit Card Management

Marketing Automation

Client Portal

Social Media Integration

Email Reminders

Email Management

Website Integration

Activity Dashboard

Alerts/Notifications

Online Booking

Reporting & Statistics

Client Profiles

Reminders

Automated Scheduling

Customizable Templates

Visitor Management

Real-Time Reporting

Commission Management

Facility Scheduling

Employee Scheduling

Payroll Management

Customizable Forms

Appointment Management

Client Management

Staff Management

Instructor Management

Drag & Drop

Point of Sale (POS)

Third-Party Integrations

Appointment Scheduling

Multiple User Accounts

Member Portal

Inventory Management

Loyalty Program

For Barbershops

For Medical Spas

Item Management

Online Payments

Event Management

Activity Tracking

Customer Accounts

Costume Management

Team Management

Credit Card Processing

Booking Management

Invoice Management

Reporting/Analytics

Recurring/Subscription Billing

Mobile Alerts

For Gyms

Electronic Forms

Web browser (OS agnostic)

For accurate pricing, contact Zenoti directly.

ClubManager by Club Manager vs ZENOTI

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