Their customer support team is first class, and their software designers work with you to continue improving their services to best support your organization.

We have been incredibly happy with PlayMetrics and have had an excellent experience, from the sales process through deployment.

Ease of use with communicating with parents/coaches/club. Scheduling and updating are easy as well.

Communication portal between parents and coaches and staff is a bit confusing at first. But once you figure out where to go all the features are there.

M very happy with the admin and club management aspect of things as a coach I really like the useability of the app especially game time when you have to have quick chats or scheduling updates.

I've never had experience with a support team and development team who truly listen and look to accommodate your club needs.

No concerns related to Playmetrics though some times text in emails and notifications has formatting change from what was written to what was emailed.

The quality and breadth of features is excellent. The design and capabilities are well-thought-out, making the solution intuitive and extremely useful for many critical needs.

Additionally, I appreciate the app's coaching capabilities, including drills, season planning, game lineups, player evaluations, and resource sharing with players.

The ease of use and effectiveness of the product.

It would cut down on the amount of refunds that we have to process for the sibling discounts as our teams are all formed at different times throughout the month of June.

Playmetrics is the complete resource for club soccer organization and management. The integration of Playmetrics allows for my club to operate at a highly efficient level.

It renders a few features a little hard to use, but with some planning, you can work around this limitation fairly easily.

The app's user-friendly interface allows me to have oversight and manage everything from my phone, which is fantastic as I'm always on the go.

Working with the entire PlayMetrics staff has been a pleasure since day 1. They are knowledgeable, responsive and extremely supportive.

Having the ability to create custom training sessions and upload them into a custom library is fantastic.

The ease at which players and families can be updated is great, it also helps with putting out training programs. It makes the whole process of organising a team more efficient.

This integration takes care of all the setup, automatically updates our schedules on the app, and instantly communicates any changes to the team, such as field closures.

Our club is running much more efficiently now and the experience of our families is far improved. I highly recommend PlayMetrics.

Playmetrics has exceeded all of our expectations for what it could offer our club. The investment and switch to Playmetrics was well worth it.

Despite the slight increase in system costs, it has proven to be a worthwhile investment by generating additional revenue for our organization.

I love how easy it was to set-up and how easy it is for my staff to learn.

Also, some of the french translation are bizarre and inaccurate' and some sections aren't fully translated. There's some annoying bugs  ( i already sent all this to their support team).

The scheduling process is sometimes a little confusing to families, and they have to call or email our scheduler to work them out.

Customer services and support are awesome. Every issue we have had has been addressed in a swift and professional manner.

Customer service has been helpful in hearing my frustrations and has been good with helping me find temporary work-arounds. Overall pleased with the product.

Really too bad, because it had everything else on our requirements list.

You get the best customer service care there is in the business. One of the representatives and his customer service is top notch.

Great product for small business with potential to schedule and make. Money from any where at any time.

It has an app which was liked by our staff. Duplicating a session and editing it was easy for repeating classes.

Easy to use and does what it is supposed to. An incredibly powerful integration with Mail Chimp that allows you to programme automated emails based on member/customer activity.

Over all, as my first booking software, I loved it.

The product is visually clean with great features and a low learning curve for my staff. Front Desk is simple, useful, and a great addition to my business.

Absolutely 100% positive and fantastic experience. Customers comment on how easy it is to use and I greatly value this software.

Families are unable to manage each other  so each child has to have their own unique email address to have a waiver on file as well as an account with us. Parents are always mad about this.

Very pleased with how responsive they are and how quickly enhancements and upgrades have been made.

Very stable platform, app made it easy to access / manage remotely.

So far so good!!!  Anytime I need help I send in a question and get a great response promptly. Learning the ins and outs have been pretty easy though.

Its half the price of mind/body and twice as good.

Extremely user-friendly and easy to navigate. Love the client notifications/reminders, and integration with MailChimp and the access to a merchant account.

As a coach, I can take attendance on my phone and also leave notes for other coaches or myself.

US Dollar

Trusted by the most forward-thinking youth sports leaders, PlayMetrics helps clubs, leagues, tournaments, state associations, and governing bodies overcome their toughest business challenges. Our user-friendly financial, operational, coaching, and communication tools empower youth sports organizations to get - and stay - on the same page. Purpose-built to give sports leaders peace of mind.

LongDescription

Real Time Analytics

Member Accounts

Electronic Payments

Personalization

Payment Processing

Recurring/Subscription Billing

Mobile Alerts

Customizable Reports

Document Storage

SMS Messaging

Online Registration

Credit Card Processing

Calendar/Reminder System

Attendance Management

Attendance Tracking

Team Calendars

Event Tracking

Communication Management

Customer Accounts

Customer Database

Refund Management

Registration Management

Calendar Management

Customizable Fields

Assignment Management

Attendee Tracking

Scheduling

Data Import/Export

Self Service Portal

Contact Management

Mobile Access

Real Time Data

Membership Management

Event Scheduling

Real-Time Notifications

Forms Management

Email Reminders

Email Management

Website Integration

Customization

Activity Dashboard

Alerts/Notifications

Online Booking

Reporting & Statistics

Reminders

Volunteer Management

Automated Scheduling

Event Management

Chat/Messaging

Calendar Sync

Event Registration

Team Management

Billing & Invoicing

Event Calendar

Website Management

Discount Management

Real Time Reporting

Customizable Branding

Facility Scheduling

Contact Database

Customizable Forms

Drag & Drop

Live Chat

Member Portal

Member Directory

https://home.playmetrics.com/playmetrics-club-pricing

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

2-10

11-50

51-200

201-500

501-1000

1000+

PlayMetrics

In Person

Live Online

Webinars

Documentation

Videos

Pike13 is a cloud-based client management and scheduling software solution that targets health and wellness clubs, fitness studios and music and dance studios. This solution features scheduling, billing, client management, reporting functionalities and more.


Pike13 helps users to manage online booking, client sign-up, monthly payment collection and client notifications. It supports electronic payments, coupons, discounts and credits. Payroll management is also offered.


Pike13 provides reporting and analytics functionalities to analyze client details and trends. Users can add new client information and manage customer relationships using this tool. Additional notes can be added to client profiles by the user.


Pike13 is accessible via various devices and is PCI DSS compliant. It also integrates with third-party applications such as MailChimp and Emma for email marketing, Smartwaiver for sales and marketing automation and Google Analytics.


Services are offered on a monthly subscription basis that includes support via phone, email and other online resources.



Employee Management

Parent Portal

Surveys & Feedback

Faculty/Staff Management

Enrollments/Onboarding

Real-time Scheduling

Group Registration

Rescheduling

Dues Management

Student Portal

Access Controls/Permissions

Activity Tracking

Score Tracking

Staff Scheduling

Progress Tracking

Real-Time Monitoring

Contract/License Management

Task Scheduling

Financial Management

Electronic Signature

Secure Login

Client Database

Group Scheduling

Confirmation/Reminders

Invoice Management

Transaction History

Wait List Management

Class Scheduling

Room Booking

Member Database

eCommerce Management

Parent/Student Portal

Promotions Management

Email Templates

Multi-Location

Onsite Registration

Self Check-in/Check-out

Student Management

Booking Management

Project Time Tracking

Email Marketing

Online Payments

Sales Reports

Skills Tracking

Membership Renewals

Performance Metrics

Data Security

Enrollment Confirmation

Photo Management

Credit Card Management

Marketing Automation

Client Portal

Sales Tax Management

Cancellation Management

ACH Payment Processing

Subscription Plan Management

Video Support

Class Registration

Client Profiles

Data Visualization

Time & Expense Tracking

Web browser (OS agnostic)

Pike13 offers pricing that fits your business at a flat rate with no surprises. Depending on your business needs, Pike13 offers three plans: Essential, Advanced, and Premium, ranging from $118/month to $237/month. Enterprise plans are also available — ask our sales team for custom pricing.

All plans include guided setup and training with a dedicated onboarding specialist, help migrating your data, a staff app and client kiosk app, a customer success manager, and access to our top-rated customer care team.

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