PlanSwift vs Salesforce Sales Cloud

RATING:

4.3

(396)

PlanSwift has 396 reviews and a rating of 4.33 / 5 stars vs Salesforce Sales Cloud which has 18317 reviews and a rating of 4.39 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.3 (396)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4 / 5
4 / 5
Customer Support
4 / 5
4 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
November 30, 2023
May 1, 2024
Pros/Cons
  • Pros

  • PlanSwift is very functional, easy to learn and, best of all, it’s affordable.
  • Used to do quick take offs for estimating and budgeting purposes. Took a bit of time to get used to all of the tools but is very useful now.
  • Cons

  • The other downside for me was that I had to have my computer rebuilt, and the PlanSwift files were stored in a place on my computer that is not routinely copied when an IT tech rebuilds the computer.
  • Terrible customer service. I usually call and have to leave a message and someone might get back to me in 24-48 hours.
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  • Pros

  • Salesforce is a really great product I loved the tools used and tips to help you create sales and serve better for customers.
  • Salesforce is the best customer relationship management tool in the market right now. The best thing I like about this software is the features.
  • Cons

  • It gets a bit frustrating. I also hate the double authentication because I do not always have my phone with me when I need to get on the software.
  • There is little to be said about cons. I experienced minor trouble when accessing customer support at some point which would probably be the worst of it.
Read all user reviews
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos