Oracle CRM On Demand vs Tracker

RATING:

4.4

(31)

Oracle CRM On Demand has 31 reviews and a rating of 4.42 / 5 stars vs Tracker which has 186 reviews and a rating of 4.67 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.4 (31)
4.7 (186)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4 / 5
5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
April 8, 2024
April 2, 2024
Pros/Cons
  • Pros

  • Ease of viewing/searching opportunities and quotes. Ability to create reports tailored to my needs.
  • Oracle CRMoD is a critical tool in our global enterprise. It not only tracks and manages opportunities very well but we have it integrated to our quotes to save duplicate data entry, etc.
  • Cons

  • It is difficult because there are so many different things to do with the tools.
  • The user interface was not very easy to understand at first. There should be no reason to enter things multiple times.
Read all user reviews
  • Pros

  • Tracker is great, the system is highly customizable and very user friendly. It does a lot of CRM functionalities and email campaigns, the reporting and searching functionalities are also great.
  • What I like most about the product is the UI. Not only does the product look nice but it also is user friendly.
  • Cons

  • What goes in is what comes out. Not having everyone be as conscientious of their data entry is the source of my frustration as an admin.
  • The system can be a little sluggish at times. Tends to not always catch duplicate candidates that are added in.
Read all user reviews
Pricing Range
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FrontRunners

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2019

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2017

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos