Salesforce Sales Cloud vs SalesNOW
Salesforce Sales Cloud has 18311 reviews and a rating of 4.39 / 5 stars vs SalesNOW which has 83 reviews and a rating of 4.63 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Pros
- Salesforce is a really great product I loved the tools used and tips to help you create sales and serve better for customers.
- Salesforce is the best customer relationship management tool in the market right now. The best thing I like about this software is the features.
Cons
- It gets a bit frustrating. I also hate the double authentication because I do not always have my phone with me when I need to get on the software.
- There is little to be said about cons. I experienced minor trouble when accessing customer support at some point which would probably be the worst of it.
Pros
- I can't say enough good things about the quality of the organization's customer support. They are simply the best of the best.
- Integration with our existing business processes was easy and the ability to add unlimited custom fields was a big plus for us.
Cons
- We can no longer upload data into the system, I do believe that option was disabled by the larger corporation we represent, and not a factor of SalesNOW, that has limited its effectiveness.
- It doesn't integrate with our Health Information System, although they've tried very hard to get that done.
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