Super , one of the best software which we have used in our experience.

Customer service support is very bad. We have to wait for a few days after the call log to get assistance even on a very minor issue.

Focus is an Awesome software with great flexibility.

The overall experience is just fine since there is a balance between price and product.

Ease of Implementation and  Customisable to your need.

The best part of the product is the support and price. The implementation team and AVP is excellent and always available on call irrespective of time and day.

Customer Support is not upto the expectation. Delay in solving technical issue was worst.

The software is user friendly and easy to set up. It is flexible and can be tailored to fit the needs of the customers.

This one is also not taxing on computer RAM usage which is very good for some of our relatively old computers. And the best part is it is user friendly.

Those basic report such as P&L, B/S and GST report are not well set up and difficult to use.

Lack of technically equipped franchisees and careless direct sales people. Not attentive immediately when some problem happens.

Customized option and the best part is we can created any type report by report engine which make the work ease for the Users.

No interleeving for system driven putaways  and dispatch.

Updates are not being followed up and pushed by maintenance team. We are using patch which is 8 months older and afraid to upgrade to newest version because we may loose certain features.

Interface/display looks is very poor, report presentation is very poor , no easy options for user to customize the reports.

Focus Software, the best flexible software solution all businesses need to own.

Extremely Pathetic Backend Support Dubai team and no contact is maintained once the product is sold and implemented.

Easy to learn and user friendly. Good support from Customer service.

It has great features, making it advanced to use.

Instead of solving problems, gv more trouble and need extras man power to test its software.

The online option is very difficult to operate than Desktop. Lot of feather not there in online that has in Desktop.

Excellent resources for  implementation and support. Finance integrated, easy to use budget module.

Simple and Easy to use, with limited or no training required. Highly customizable core modules, and easy to integrate with any other solution.

Limitation on Number of User as additional user are charged.

We never got any support for concerned we raised. Service was not provided at all.

Good Software for the price & Excellent Support.

It is really an Excellent software, flexible with all kinds of requirements. Overall saying, We are happy with this product.

Overall focus 9 is a good software to fill the needs of an organization/Company.

Software is good but support team is not enough to handle all clients.

Its easy to use , initial reporting is good, accuracy level is good.

Its easy to use with good User Interface, the reports are a major time saving. The software works smooth.

Very difficult to integrate with the existing business.

Poor customer support and knowledge of technical staff to rectify issues. Keeps drags the issue for monthsw.

Technical problems in basic accounts, inventory, manufacturing, POS offline Sync.

Focus 9 is very much recommendable because of its easy customizing feature and user friendly nature.

Here recently, it has been the lack of expertise on the front-lines (although I understand several key individuals recently left the company).

With Latitude some of the technologies we have implemented include, paperless warehouse, customer compliance labeling/EDI and integration with smart conveyors.

Added to that and other pro is the shipping system that we added after a few years to replace Clippership. It provided a large cost savings and also improved speed and ease of use.

Some things aren't intuitive, support site needs to work with modern browsers (rather than IE).

Fun, continuously learning new features, great people to work with.

Great WMS system bringing significant enhancement to our operations.

Their software easily keeps track of thousands of items and also integrates with our shipping system and our ERP (Business One).

I do not have many problems with this software. Most the problems that arose were the problems with the ERP system interfacing with the Latitude system.

It is hard to fully integrate with the Epicor Eclipse host system.

Keep an open mind, and recognize opportunities to change or tweak your procedures as you understand the software's capabilities. Change is a good thing sometimes.

I like the elegance of the software design, the sheer amount of useful components within the WMS and the fantastic, creative, and attentive support team.

I really appreciate how Pathguide support is always available to assist with any issues we have. The software is highly customizable and integrates with our ERP which is SAP Business One.

I like the overall functionality of Latitude WMS and it is user friendly.

Latitude WMS has proven to be our best technology investment.

I like that I can add notes to the customer within WMS that transfers to the BOL for the carrier. The functionality of the route/stop is great for sorting orders.

It is very helpful for those who are in the warehouse business. Its having almost every feature a warehouse management system requires.

For the most part  - it does what it is designed to do - if not the Pathguide team is there to help. You have a strong support team who listens to it's customers.

Easy user interfaces, simple for daily use, good tracking, there are many metrics that can be used for reporting/tracking.

The system's unbridled flexibility also means somethings can frustratingly vague. But these are minor complaints.

If I had to name an issue, it would be the lack of a suspend/cancel feature for night jobs which exceed the non-production hours.

While we do feel the software drastically reduced out errors, the anticipated cost savings is harder to see.

The system is very well built and designed an the customer support was superb.

It has great pros that have been continually improved upon like Physical Inventory, scanning efficiency,  flexibility, inventory control and a great support staff.

It is easy to use, and the vendor is very proactive in enhancements.

Not enough experience to rate or state Cons - I am not that involved in the day to day operation so to discuss cons is difficult.

Outstanding WMS Product for Reasonable price and Excellent Service.

US Dollar

Focus X is an all-inclusive enterprise resource planning (ERP) system that helps you connect every aspect of your business operations. From production to supply chain, customer relationship management to inventory and human resources, it records and stores all your core business data on a centralized database. The application is more focused on the data, information and agility of the process, as well as being able to respond to a fast-moving and volatile business environment.

As an AI-enabled ERP software, Focus X is endowed with advanced capabilities that have the potential to improve control over disrupted and broken financial processes, simplify finding the right vendors, make forecasting effortless, and enhance other business processes to achieve greater growth and development.

LongDescription

Tax Management

HR Management

Purchase Order Management

Recurring/Subscription Billing

Performance Management

Nonprofits

General Ledger

Bank Reconciliation

Supply Chain Management

Financial Management

Enterprise Asset Management

Order Management

CPA Firms

Project Management

Approval Process Control

Warehouse Management

Automatic Billing

Risk Management

Distribution Management

Consolidation/Roll-Up

Duplicate Payment Alert

Audit Trail

For Government

Multi-Currency

Online Payments

Fixed Asset Management

Compliance Management

Overpayment Processing

Channel Management

Vendor Management

Multi-Company

ACH Payment Processing

Project Accounting

Branch Optimization

Budgeting/Forecasting

Payment Collection

Fraud Detection

Check Processing

Accounts Payable

Cash Management

Mobile App

Billing & Invoicing

Fund Accounting

Expense Tracking

Customer Engagement

Income & Balance Sheet

Reporting/Analytics

Accounts Receivable

Payroll Management

Check Writing

Receivables Ledger

Partial Payments

Inventory Management

Financial Reporting

Profit/Loss Statement

Core Accounting

Integrated Business Operations

Customer Statements

Purchasing & Receiving

Item Management

Inventory Tracking

For Restaurants

Remote Access/Control

For Small Businesses

Product Identification

Inventory Optimization

Transaction Management

For Medical Purposes

Cost Management

For AEC Industry

Dispatch Management

Scheduling

Mobile Access

Work Order Management

Invoice Processing

Mac OS

Linux

Web browser (OS agnostic)

Windows 10

24/7 (Live Rep)

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

Focus X

In Person

Live Online

Webinars

Documentation

Latitude WMS is a warehouse management solution for retail and wholesale distributors of all sizes. Key features include cycle counting, performance metrics, picking, putaway, receiving and WMS training.


Latitude WMS provides users with real-time control over inventory status, embedded support for RF and voice, ability to drive warehouse material handling equipment and capability to manage warehouse distribution centers and branch operations.


Latitude WMS is offered as a core package, as well as extended capabilities to run yard operations, wire-cutting and route delivery management including carrier compliant small parcel shipping. The core package also includes the use of employee key performance indicator reports to track performance across the warehouse workforce.


With Latitude Shipping Manager, users can manage the manifesting process for carrier shipments and create associated labels and paperwork. It can be installed on-premise or accessed on the cloud. Provides integration with various ERP systems like SAP, Oracle/JDE, Epicor, Infor and Microsoft.



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