Finding software can be overwhelming. Software Advice has helped thousands of hotels choose the right reservation software so they can manage reservations and avoid scheduling errors.

Showing 1-20 of 99 products

Cloudbeds

Cloudbeds is a cloud-based hotel management solution suitable for small to midsize hotels, vacation rentals, hostels and B&Bs. Key features include front office management, central reservations, housekeeping management, online booking... Read more

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Recent recommendations: 58 recommendations

Platforms: MacWinLinux
Deployments: Cloud, On premise
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innRoad

innRoad is a comprehensive, web-based system that provides all the functions a hotelier needs, including a reservation system that allow guests to find the exact price for each room. Read more

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Recent recommendations: 45 recommendations

Platforms: MacWinLinux
Deployments: Cloud, On premise
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WebRezPro

A completely cloud-based hotel Property Management System, WebRezPro features a central reservation system and an Internet booking engine to ensure guests are able to book rooms directly from your website. Read more

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Recent recommendations: 35 recommendations

Platforms: MacWinLinux
Deployments: Cloud, On premise
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ThinkReservations

ThinkReservations provides a fast, professional, and comprehensive PMS for independent lodging businesses. With a blend of business management solutions, integrated payment processing, US-based customer support, and direct connectivity... Read more

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Recent recommendations: 26 recommendations

Platforms: MacWinLinux
Deployments: Cloud, On premise
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Innkeeper's Advantage

Innkeeper’s Advantage is an integrated cloud-based reservation and hospitality property management solution designed for bed and breakfasts, boutique inns and more. Key features include front office management, marketing management,... Read more

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Recent recommendations: 18 recommendations

Platforms: MacWinLinux
Deployments: Cloud, On premise
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RoomKeyPMS

RoomKey PMS is a best-of-breed Property Management System for hotels with reservation functions as part of its core offering. The system also contains a GDS interface and a user-friendly Internet booking engine. Read more

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Recent recommendations: 12 recommendations

Platforms: MacWinLinux
Deployments: Cloud, On premise
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RMS

RMS Hospitality offers a comprehensive hotel reservation solution, with tools to help users learn the system including videos, webinars and online forums. Since RMS is Web-based, users can access their data from nearly anywhere. Read more

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Recent recommendations: 11 recommendations

Platforms: MacWinLinux
Deployments: Cloud, On premise
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protel AIR

protel is a global hospitality platform that caters to a diverse portfolio of single and multi-property hotel groups. Main features of protel include Front Office Management, Channel Management, GDS, and Customer Relationship Management. The... Read more

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Recent recommendations: 3 recommendations

Platforms: MacWinLinux
Deployments: Cloud, On premise
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Skyware

Skyware Hospitality offers a feature-rich Property Management Solution for hotels with reservation management tools like an integrated online booking engine and an easy-to-use reservation tape chart. Read more

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Recent recommendations: 3 recommendations

Platforms: MacWinLinux
Deployments: Cloud, On premise
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Hotello

Hotello by Mingus Software is a hybrid hotel property management solution, which provides businesses in the hospitality industry various tools and functionalities that help them to manage their front office, accounting, marketing and... Read more

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Recent recommendations: 2 recommendations

Platforms: MacWinLinux
Deployments: Cloud, On premise
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RDP

A leader in Property Management, Resort Data Processing (RDP) is a powerful system used by more than 800 businesses globally. It offers reservation management features that are reliable and scalable. Read more

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Recent recommendations: 1 recommendations

Platforms: MacWinLinux
Deployments: On premise
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GuestPoint

GuestPoint, developed by Centium Software, is a hotel management solution with reservation management functionality for small to mid-sized hotels. The system offers an Internet booking engine and reservation tape charts. Read more

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Recent recommendations: 1 recommendations

Platforms: MacWinLinux
Deployments: Cloud, On premise
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Maestro PMS

Maestro PMS is a hybrid hospitality property management solution by NORTHWIND that provides users multiple modules that help them to manage guest service and operational activities. The solution can be deployed on-premise or hosted... Read more

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Recent recommendations: 1 recommendations

Platforms: MacWinLinux
Deployments: Cloud, On premise
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Frontdesk Anywhere

Designed for the cloud and developed in San Francisco, Frontdesk Anywhere’s property management system was built for independent hotels, resorts, and management groups. There is nothing to install or download; only Internet access... Read more

Platforms: MacWinLinux
Deployments: Cloud, On premise
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roomMaster

roomMaster offers a system that's been around for 20 years & fits the needs of any size hotel from small B&B to large resort. The software has great reservation and reporting functions and can be linked to Expedia and Booking.com. Read more

Platforms: Win
Deployments: On premise
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Infor HMS

Infor Hospitality Suite is used to manage a wide range of properties but is typically recommended for hotel chains, campgrounds, resorts, cruise lines, casinos and government lodges. The system offers integrated hospitality management... Read more

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Platforms: MacWinLinux
Deployments: Cloud, On premise
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Peek Pro

Peek Pro is a cloud-based solution for tour and activity operators of all sizes. The software helps activity operators by providing their websites with an online booking management engine and centrally manages online, offline and... Read more

Platforms: MacWinLinux
Deployments: Cloud, On premise
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Lodgify

Lodify is a hotel and hospitality management system that allows users to create custom vacation rental web design. The Lodgify website is available to rental owners in a variety of industries including bed & breakfast innkeepers and... Read more

Platforms: MacWinLinux
Deployments: Cloud, On premise
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eZee Absolute

eZee Absolute from eZee Technosys is a cloud-based solution designed to help hotels of different sizes and types in handling their day-to-day operations. The solution has a property management system with multi-property support, allowing... Read more

Platforms: MacWinLinux
Deployments: Cloud, On premise
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eZee FrontDesk

eZee FrontDesk is an on-premise hotel management solution that caters to hotels, motels, resorts, vacation rentals and more. It offers a range of integrated modules, which includes tools for front and back office management, group... Read more

Platforms: Win
Deployments: On premise
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Buyer's guide


Last Updated: April 2, 2019

Here's what we'll cover in this guide:

Hotel Reservation Software Buyer’s Guide
Common Features of Hotel Reservation Software
Key Considerations
Market Trends to Understand

Hotel Reservation Software Buyer’s Guide

Hospitality professionals seek to make the reservation and booking process as fast and accurate as possible, so they can maintain a real-time inventory and maximize occupancy at their properties. From boutique hotels and bed and breakfasts to large hotel and resort chains, hotel reservation software (or “central reservation systems”) can help management achieve these goals. These systems streamline everything from online reservations to the distribution and marketing of hotels across multiple sales channels.

This guide will outline the most common features and functions found in hotel reservation software, and the factors you should consider when shopping for a system.

Common Features of Hotel Reservation Software

Hotel reservation systems perform several functions related to online reservations, including managing rates and inventory and storing customer profile information. These systems also interface with various sales channels to ensure your hotel’s inventory and information is available to guests no matter where they reserve a room. These channels include:

  • The Global Distribution System (GDS; defined below)
  • Online travel agencies
  • Booking engine software and reservation call centers

Finally, most reservation systems can interface with a property management system, which is used to manage other areas of a hotel’s daily operations.

Here’s a list of the most common capabilities of hotel reservation software:

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Feature Description
Reservation tracking Enter and track reservations in a “tape chart”: a color-coded grid of reservations hoteliers can modify to reflect changes in availability. Some systems, like more robust travel agency software, include the ability to track where reservations originate (e.g., from the hotel website or an online travel agency).