Conga Document Generation vs MyCase

RATING:

4.4

(104)

Conga Document Generation has 104 reviews and a rating of 4.38 / 5 stars vs MyCase which has 682 reviews and a rating of 4.66 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.4 (104)
4.7 (682)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
April 25, 2024
April 10, 2024
Pros/Cons
  • Pros

  • Thes best feature would be the flexibility and customization power of the tool. It uses templates with customizable fields to create and automate the policies to be maintained.
  • Reliable, powerful software the allows for a wide range of document creation.
  • Cons

  • It can be frustrating and time consuming to create presentations, as there's less features as compared to e.g. powerpoint.
  • M always a little hesitant to succumb to vendor lock in, especially for a function as critical as contacts.
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  • Pros

  • All your cases and documents are on hand at all times. The new email and text messaging integration are great tools to keep all communication in one place.
  • The client portal is great for sharing documents and more secure than email. I have not utilized it as much as I could for workflows/deadlines, but we are constantly improving on that.
  • Cons

  • It controls fonts and layouts and is just bad. I use it to merge and then use Word to fix it up.
  • The recent integration with Dropbox is confusing as well but I suppose that may be my lack of familiarity with how it functions.
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Pricing Range
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$
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FrontRunners

2023

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169 Recommendations
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos