Writing emails directly into the program is difficult.

I have thoroughly enjoyed this software and the staff that keep it going. The groups on Facebook are ever so helpful and speaking with tech support ALWAYS yields a solution.

You have to log in twice to get into the staff portal for time sheets, etc. Some parents find it difficult to use.

Some people on our team really struggle with it.

The first time I used this software it was hard but the more I used it the more I learned more about it. The payment process is tricky and takes many steps to process.

The elimination of latency is fantastic. That is why I tried the software and why I continue to use it.

The interface with Quickbooks is easy, too. We are new to student portals and connecting resources for virtual learning, but so far that  is going well.

Website is difficult to use. Ugly interface and poor UX in general.

Jackrabbit Music is a coordinating platform which allows for easy tracking and management of registrations, paychecks, and customer help.

My overall experience with Jackrabbit Music is that the software is good and easy to use.

I like the customer service and the continuous improvement of your software based on customer suggestions.

There is no way to put toxic families into another category so they can't re-enroll again.

The thing that I like about Jackrabbit is that it is easy to use and it is easy to function when doing attendance and logging in your hours.

One thing I really want to point out is the website integration. You can set up your website so that class is automatically pop up when you have them in jackrabbit.

I love the quick and easy financial reports and the way we can organize and bill our clientele.

The reporting, tracking, scheduling and billing features are excellent. Jackrabbit is constantly updating the interface, increasing functionality and improving the user experience.

The only thing I would change is the way that registration fees are set up. We are forced to use another software for our classes that have different fees, which is inconvenient.

We have considered switching to Apple's new software because the other business we know crumbled due to this defect in your software.

I also LOVE the customer service. They are always there to help me and answer my questions.

The training modules are also very helpful. It's worth investing time into those modules and getting the certifications.

Some of the features are difficult to use/don't make sense. You have to go through too many steps to achieve a simple task.

Batch payments, revenue reporting, birthday listings, staff portal, the ability to embed class listings into my website.

I like the class management. Seeing exactly who is enrolled in each session is fairly simple.

The export to excel for the reports is very bad. The function outputs data to excel, but the data is so poorly dumped out that it is almost not usable.

Overall, excellent product, but the interface and how tech-savvy you have to be to use it is really a drawback.

We love the client portal, the recital helper, the ability to keep track of roll and makeups. The ability to communicate in multiple ways to our families.

The best thing about Jackrabbit is its support team. They are always there to help and guide through problems.

Our instructors and volunteers like the ease of use and families have liked  having emails come from one place.

I appreciate the comprehensive integration of billing and scheduling on the same platform.

The reports, Staff Portal, online registration, and ease of billing/collection have saved me countless hours and therefore, so much money.

So far, this program is very user friendly and customer support has been amazing.

Jackrabbit has made it SO easy for our piano school to maintain our database, keep in touch, and bill our customers.

Tons of functionality and the BEST customer service.

Needing to type in command prompts is very annoying. Coaching parents and students on it is worse.

Being brand new to teaching summer camps and kids' classes I am grateful to have found Sawyer. They help me to present my brand professionally and they are affordable.

Amazing team and support great notification and follow through.

Sawyer has been a great step toward automation for administration to allow our classes and teachers to stay fully engaged and focused on teaching students.

User friendly platform, responsive and helpful tech team, great features for youth program management.

I am not a big tech person but I found setting up everything on Sawyer to be very straightforward. I have used other scheduling systems in the past and am so happy that I went with Sawyer.

Its easy it’s friendly, great design. The price for what you get is good and the support team is always there for me.

I appreciate that it looks good embedded in my website, and that each activity has an option of a direct link.

Your aren't just a number to this company, but part of their family. Very user friendly, competitive and inexpensive pricing structure compared to other processing out there.

Fantastic, easy to use platform with a responsive tech team.

I love who Sawyer is constantly improving their product to change with the customers needs in our ever changing landscape.

I like that there is no monthly or minimum fee, which is great for small business owners who might only bring in money now and then.

I thought it was beautiful to use and look at and loved the design. I enjoyed the initial on boarding experience.

This was very impactful in our ability to adapt quickly to our customers' needs during the world-wide pandemic. There are reporting features that we find helpful for strategic planning.

Sawyer is the perfect solution for a small business like mine looking for a simple and user friendly program to help book and reserve classes and birthday parties.

I think this is a great product that is easy to change and work with from the backend. I love the customer service help I get as well, truly an amazing product.

The way they address their clients and the way they are deeply out for information (emails of their clients', clients) - they are even sneaky about it.

It's beautiful and it integrates well into my website. It is easy to use on the user's end.

Integration into website is great. Customer service excellent and continued improvements much valued.

This is a very caring company that really cares about their customers. They even sent flowers when they found out we had a newborn.

I had it off on one class but not the other. You could say that my error.

Customer service is great, they respond well and come to you. Price is decent, good record of income.

I'm looking forward to the expansion of the Zapier add-on to automate communications to clients. Customer service is also very responsive and always helpful.

I love that parents have a username and password that saves their information and helps them easily sign up for future events quickly and efficiently. Easy to collect payment and quick deposit times.

I love HiSawyer fresh and professional design. It's exactly what I was looking for for months until I bumped into HiSawyer.

Overall I am happy to have the service. I wish the pages were easier to navigate and there weren't so many steps to go thru to set things up.

I have to say their customer support is outstanding and that was what convinced me to use it.

The features are intuitive and it integrated seamlessly into my Squarespace website. From the customer point of view, the design is attractive and easy to use.

I loved that the graphics were beautiful, and that I was able to add pictures/logos to a presentable page for my families.

I like the process to integrate the parents to the classes.

The widget slows your website down dramatically and the problem has existed for a long time. Customer Service is the major negative with this platform.

Having to set up activities and then add them to the schedule is a bit weird for me.

The bookings / orders feature is a little limited in not displaying current enrolled activities for families who have made changes to their registrations.

Responsive support team. Truly grateful to the visionaries and creators of Sawyer for supporting my small business.

US Dollar

Jackrabbit Music is a cloud-based class management software that helps music schools handle online registrations, track attendance and process payments on a unified platform. Instructors can use the application to view daily, weekly or monthly classes using built-in calendars, generate absence reports and monitor students’ progress and achievements.


Jackrabbit Music’s billing and payment management system enables organizations to display fee structures across user accounts, calculate discounts and automatically send payment receipts to clients. The application offers a parent portal, which allows users to update learner’s information, view daily schedules and track attendance. Additionally, it allows administrators to notify students, parents, and staff about operating hours, vacations and other announcements via text messages.


Jackrabbit Music facilitates integration with QuickBooks, which lets organizations automate various accounting operations like book-keeping, revenue management and financial data analysis in real-time. Pricing is available on a monthly subscription and support is extended via phone and email.



LongDescription

Employee Management

Electronic Payments

Recurring/Subscription Billing

Customizable Reports

Student Portal

SMS Messaging

Progress Tracking

Online Registration

Invoice Management

Attendance Management

Attendance Tracking

Customer Accounts

Registration Management

Class Scheduling

Calendar Management

Room Booking

Scheduling

Data Import/Export

Email Templates

Multi-Location

Self Service Portal

Student Management

Client Portal

Event Scheduling

Email Reminders

ACH Payment Processing

Email Management

Website Integration

Activity Dashboard

Reminders

Class Management

Event Management

Billing & Invoicing

Event Calendar

Payroll Management

Customizable Forms

Repertoire Management

Inventory Management

Web browser (OS agnostic)

No contracts, pricing based on total student count.

1-100 students: $49/month
101-250 students: $89/month
251-500 students: $129/month
501-1000 students: $169/month

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Jackrabbit Music

In Person

Live Online

Webinars

Documentation

Videos

Sawyer is a cloud-based camp and activity management solution that offers booking and scheduling services for children's after school class providers, camps and events. The solution also offers an online marketplace, where parents can register their children for semester programs and camps. Key features include online registration, an online payment gateway, a parent portal and student management.


Camp and class providers can take booking orders on their website by embedding the Sawyer widget. Once a booking is initiated by a parent, details of the order can be tracked on an online dashboard. The solution also offers an online payment gateway allowing partners to add classes to a virtual cart and checkout. Besides class booking, scheduling and online payment management, the solution offers an online messaging functionality allowing users to communicate with parents and students.  


Additionally, class providers can join the Sawyer community to showcase their offerings on an online marketplace. This allows parents to book classes directly from the Sawyer website.



Jackrabbit Music vs Sawyer

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