Propertyware is an amazing software and I would not use anything else besides this.

Reports are difficult to understand and there is no explanation. Difficult to make changes, locks entries for needless reasons.

When we reapeatedly questioned them on this issue they could never explain it to us and how it worked. We asked for a partial refund because of the mis representation of their product, they refused.

I love the fact that the software is customizable.

Huge fan of the 2 way API and the ease of use with other technology that is essential for property managers.

Not just for the web templates, but also for the graphic interface of the software and the automatically generated print brochures. PW is confusing and poorly laid out overall.

The software has many useful features for example Custom fields, customized reporting, and automated scheduling of reports. Integration with DocuSign is a huge time saver.

Maintenance integration is amazing also the money out.

The transfer of properties/owners integration was difficult and did not go smoothly.

If you pay extra, PW can host your website. This is necessary to integrate rental listings, ePayments, portals, and online applications.

I enjoy being able to easily add information to make the document more complete. I have used this for many years so I am adept to finding my way around the dbase to find the information needed.

But here there is no Pay button. I could not locate it on other pages too.

The application is feature rich, cloud-based and comprehensive in its offering. The browser-based interface was nice and was pretty responsive.

Very robust reporting and most detailed accounting system I have come across.

The software is insanely slow. You'll pay double your labor costs in people just waiting for uploads and downloads, when it decides to work.

The ease of use, and attributes are very good. It’s knowledge base is a great necessity resource.

As it continue to progress the changes have been very helpful and easier to use.

Implementation drug on from 11/15 to 1/30 and turned on live without any testing. The marketing is useless without paying Zillow.

Customer service is great. In general Propertyware as a company seem interested providing solution to my problems.

Too pricy for a small landlord and the design looks quite hard for me.

Excellent replacement of QuickBooks for a Mgmt Company.

The owner reports were TERRIBLE. They managed a fourplex for me and every month was a challenge to figure out income and expenses.

The reports, Customer service reps do not know how to use the product. I know more then they do so they do not know how to fix problems.

Very poor customer service, blatant misrepresentation about the features and how the software performs.

I like that they offer free trial and price is pretty reasonable for the features the software offers.

This software is very user friendly. The capabilities and functions far exceed what we utilize.

Propertyware offers great reporting, that you can schedule, and makes accessing resident data really simple.

This caused issues for about a month and half before we had to stop using the check scanner through Propertyware.

I do not currently use but trial version was very difficult to use and understand.

Initially, we were happy with Propertyware before it was acquired by Real Page and they stopped investing in it.

The support team has been extremely responsive in working with our teams and discussions about enhancements to be competitive with our products.

My experience as an owner was awful. The Owner Reporting feature is terribly lacking.

Unfortunately, this is the day I pay my owner bills and owner checks. This online program is very unstable.

It has been positive and helpful in managing properties.

Price vs. quality of product is always how I shop for anything. I have found this product and the support team to be a great value.

We are very satisfied with Total Management. Great software and superb one-on-one support at a reasonable cost.

I've enjoyed using the program and found it very easy to learn. The support team is very helpful and has quick response times.

The simplicity and ease of use. The reporting features are great.

The software was used for a property management company. It was very easy and clear to use.

It's a good system for property management and the price is right compared to competitors.

If there is a question about generating a report, the customer service is prompt and helpful. Highly recommend this user friendly program.

The input of historical data took some time on our end, and we had a few issues all due to user (on our end) error.

They are friendly and efficient. I can sincerely recommend Total Management for their exceptional product and great customer service.

And we do know people who just did spend the $ and absolutely hate their system. So getting set up with TM doesn't break the bank and it is a month-to-month contract.

The Support Team at TM is fantastic, professional, helpful, and extremely responsive.

I find the software easy to use. I wish there was an area to keep track of Capitol items such as new appliances, carpet in the units separate from tenants.

I love the fact that I can jump on from anywhere I have internet access. The overall user ability is great.

It's so easy to use and has great features as well. I recommend TM to any all property owners who want to easily and effectively manage their properties.

We have complaints of tenants not receiving their invoices and because we cannot verify that it went thru we are printing and mailing also.

Support staff responds in timely manner where appropriate. Would recommend to other real estate investors.

It has not been a software that can be integrated into our accounting software, so it has been a better way than excel to track our properties, but has not been the tool to solve all of our issues.

This software is quick, easy to access information, and their tenant demographics are great to help eliminate paper copies.

He has listened to my areas of concern and done his best to help with a workaround.

I tried the free trials on several programs and ultimately went with Total Management. From the beginning, the customer service was outstanding.

US Dollar

Propertyware provides a complete accounting system by allowing seamless integration with QuickBooks. Since Propertyware is scalable, the software will continue to grow as your company does too.


ShortDescription

Propertyware, a RealPage company, is a powerful, customizable and open all-in-one software solution designed to help Single Family property management companies run their business their way. Propertyware provides unmatched customization, an open API for two-way data exchange, portfolio-level accounting and reporting, and the industry’s only solution for multi-regional expansion and growth allowing managers to easily monitor local operations and see holistic reporting with a single sign on.

Built by single-family experts, Propertyware has been the industry’s leading property management platform for almost 20 years for residential rental businesses. Today, we’re fortunate to be the software provider for some of the industry’s largest and most successful single-family property management companies. For more information, visit www.propertyware.com, and connect with us on Twitter, LinkedIn, and Facebook.

LongDescription

Tax Management

Payment Processing

Customizable Reports

Document Storage

Late Fee Calculation

Financial Management

Portfolio Management

Rent Tracking

Commercial Property Management

Data Import/Export

Accounting

Contact Management

Online Payments

Property Database

Maintenance Management

Tenant Tracking

Vacancy Management

Insurance Management

Residential Properties

Alerts/Notifications

Reminders

Work Order Management

Billing & Invoicing

Tenant Portal

Website Management

Lease Management

Credit Check

Document Management

Owner Portal

Lease Tracking

Property Management

Financial Reporting

General Ledger

For Property Managers

Web-based Deployment

Workflow Management

•	$250 per month
•	Contact Propertyware for pricing quotes

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

Propertyware

In Person

Live Online

Webinars

Documentation

Videos

Total Management is a cloud-based property management solution suitable for midsize to large organizations that manage apartments, mixed portfolio, REITs and commercial or retail space.


Total Management helps users multitask by navigating multiple screens in a single web browser without using tabs, similar to the screens found in Quickbooks. Users can work on multiple windows at the same time and hit the save button in one window, without losing any unsaved work in any other windows. The solution offers the ability to navigate within the system based on a user's own preference.


Total Management also helps in reducing time-consuming processes to just one step, including move-ins, move-outs and accounting tasks. Total Management offers additional features which include duplicate invoice catcher, employee work order texting, a CAM/Tax reconciliation system and more. It also features a live chat support system, so users can speak to a Total Management representative through the software.


Total Management's tenant portal allows tenants to pay bills online, and the letter wizard helps users compose and duplicate invoices and letters.



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