I deal with a lot of estimate matching and having this software has saved me countless labor hours that do not generate income. I also like the real-time updates that keep my figures current.

Integrates easily with Quickbooks and other third party providers. There are many reports available to assist in better business practices.

Customer service is absolutely horrible and carwise is the most unfair review site possible. It's deceitful for shop owners and deceitful for consumers to use as a review or to post for a review.

The best part has to be how easy it is to follow the vehicle progress through the facility. Especially helpful when you have multiple repairs  going through your shop.

There aren't many things to say here but I do have one or two complaints. I have and pay for the RPS option which is to populate recycled parts for the vehicle I am writing.

I prefer this software to Mitchell because it is more user friendly.

Sometimes it lags but once restarted it will work.

Export to Quickbooks and Excel very valuable. Ability to scan documents into each RO saves us so much time  if we need to research old files.

A Robust All in One Solution For Your Repair Facility.

My preference is for CCC One to also include an accounting segment to reduce the administrative burden of exporting to a different accounting system.

I currently use CCC One Total Repair Platform and it's great. It's extremely easy to use, is far better than Audatex and the management side is also a lot easier than Rome or Nexsyis.

But one thing I like is they are constantly improving and updating their product.

And the cross-reference with estimating guides just educates you further. If you want to back up your marketing with effective estimates and productivity, start here.

I don't like how picky it is when you are trying to merge an assignment, they should loosen up the search parameters when trying to merge files.

I don't see any point that is negative at the moment.

Lastly, the assistance I get from tech support is top notch. Keep up the good work CCC ONE.

Overall We've reduced redundant operations, increased labor productivity, and  we now have a fantastic way to measure our shop's performance as well a the performance of our team members.

I like how much faster it is to use than Audatex. Also it has a bunch of valuable reports.

Not much to list but the ease is for sure there but no substanCe.

I like the ability write on the device and move, or go. It allows for both speed and accuracy.

Reliance on usb security key which fails often.

Reporting one of the most amazing features on the program with ton of reports and ton filter you can almost get any report you want.

The software was pretty user friendly. But there were some glitches in it.

This POS system is extremely outdated, difficult to use, and not user-friendly.

The software itself was VERY easy to use and train new employees on. Very simplistic and straight forward.

Now we not only support it, but we recommend it to all of the local bard, and restaurants in our area.

They only care about getting there monthly fees.

Dependency on server connection to maintain pos uptime. Server provided is generally poor quality and would crash constantly.

Shift 4 is in a bad turmoil at the present time because they have a major problem in processing on line payments.

I Just signed up with another POS company. And wasted money on Restaurant Manager.

Very disappointing in Restaurant Manger and Shift 4.

It has everything you would need for a growing business. But good luck implementing it with no help from tech support.

The most important factor is that Restaurant manger and Shift 4 has no explanation for the error and the customer service is terrible.

Ui is fine but dependence on outdated hardware is a boon.

Positive experience for sure. It got the job done and served its purpose.

As I said, I used this for over 20 years, the problem is that the software never changed or evolved in that 20 years.

They have no answers for the issue and have offered nothing to all there customers for there losses.

Visually it’s terrible, many other software options are a lot better. It is VERY basic and unattractive.

Great feature rich POS system at an affordable price.

Very disappointed in the effort to fix problems.

US Dollar

CCC ONE is a cloud-based auto shop management software that lets shops choose which package and product add-ons meet the company's unique business needs.

With connections to multiple insurers, shops can receive more assignments through participation in a DRP or through CCC Open Shop. CCC ONE also enables a shop to list its business on Carwise.com. To help manage increased repair volumes, CCC ONE utilizes cutting-edge AI technology to provide users with a predicted repair cost based on vehicle damage photos, enabling drivers to decide whether to file a claim or even get the vehicle repaired.  

For repairs, estimators can use CCC Estimating available as a mobile application. This feature helps users pre-populate estimate lines and give hints for more complete estimates. Parts can quickly be ordered from the CCC ONE shopping cart (from multiple vendors), saving handoff time from the estimator to the parts manager. Estimators can also be configured to prompt to include things like Diagnostic Operations on the preliminary estimate, driving consistency.

Other CCC ONE features include the ability to create customized repair plans that match the shop’s footprint and vehicle flow.   Technicians can build and access digital checklists via CCC ONE mobile app and send an automated survey to participating customers that helps measure customer satisfaction and captures reviews.  

CCC’s customer support services are available throughout and include a dedicated account team, field representatives located across the country, software training and technical support departments.

LongDescription

Progress Tracking

Task Scheduling

Repair Tracking

Scheduling

VIN Decoder

Inventory Tracking

Performance Metrics

Activity Dashboard

Parts Management

Estimating

Work Order Management

Billing & Invoicing

Inventory Control

Appointment Management

Client Management

Quotes/Estimates

Third-Party Integrations

Maintenance Scheduling

Inventory Management

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

2-10

11-50

51-200

201-500

501-1000

1000+

CCC ONE

In Person

Videos

Restaurant Manager is a POS solution for a variety of operations, from QSR to sit-down restaurants. Can be accessed remotely via the Internet, as well as on mobile devices. Includes a loyalty program and inventory management.

ShortDescription

Restaurant Manager is a cloud-based point of sale (POS) system for restaurants offering table service, quick service restaurants, delivery, bars and clubs of all sizes. Features include a touchscreen interface, automatic server prompts, various tab and payment options, sales tracking, coupon management and more.  


Restaurant manager allows servers to split check or items, pre-authorize and transfer bar tabs, process payments on advance orders and use one-touch "next round" ordering. Users can program coupons, integrate delivery or takeout service, manage inventory and view real-time alerts. Restaurant Manager also offers mobile software for wireless tableside ordering.


Managers can manage automatic alerts and messages on POS screens, via email and text message, as well ase create server teams with team-specific passwords. Reporting tools include real-time sales statistics, product mix reports, stock and item counters and server sales totals.


Support is offered via email and over the phone. Pricing is per license.



CCC ONE vs Restaurant Manager by Action Systems

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