COMCASH Retail ERP vs ProphetLine

RATING:

4.3

(27)

COMCASH Retail ERP has 27 reviews and a rating of 4.35 / 5 stars vs ProphetLine which has 17 reviews and a rating of 4.56 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.3 (27)
4.6 (17)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4 / 5
4 / 5
Last Review Written
April 1, 2021
October 17, 2023
Pros/Cons
  • Pros

  • I love the wealth of information you can pull from it. It is timely and very valuable information about the health of your business.
  • Ability to create complex products with parent/child relationship (e.g., beers with different pack sizes). Solid API that allowed us to integrate with our ecommerce platform.
  • Cons

  • COMCASH Retail ERP has a problem handling EBT card.
  • The back end reporting is ultimately useless because it's never accurate and they will not work with you in figuring out how and why those reports does not aligned.
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  • Pros

  • The email capabilities are very convenient from all departments. The ability to send emails to groups and from preset templates has helped save money in postage and paper.
  • The very best I have ever encountered. Available during normal business hours.
  • Cons

  • I'm not sure it is unavoidable with any other software.
  • The biggest negative for us is the inability to change customer ID numbers on the fly, and also combine customers (and keeping the dominant customer ID) also during the work day.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos