Functionality is not upto the mark, most of the reports shows error. Softwre hangs most of the time.

User friendly as it really made it easy for a non technical person like me and pocket friendly.

Poor Customer service and Errors in Accounting.

HDPOS is a very powerful tool and has lot of features.

Good quality and easy to use software with excellent features and perfect customer support from team.

There were some problem at times when our staff was not able to sync the data but HDPOS team handled it very well. It is a good product and made with details keeping in mind a businessman's scenario.

Pictorial Feature is the best option which makes it more attractive, also Price List iption is good to add multiple prices in on go without changing item name, barcode.

Best, worth it, must go , thank u fr all ur support.

There is no customer support. Emailed them four times once regarding buying their software and thrice regarding a query  but sadly no response whatsoever.

Very reliable and real value for money. Your technical team are always online to offer support when needed and the features and numerous possibility of report customization is outstanding.

Software updates keep coming in much faster than we can utilise. Most importantly for the company, money is not the criteria.

I like Support from rep from Company as and when required very prompt and perfect as needed.

The software will be suitable for all business if it works fine.

It has everything we need to run our business and it's interface is user friendly. Customer support is also top notch.

Extremely happy with this software as it has manages all my business requirements very well without any hassle, is user friendly and is definately value for money.

Satisfied with all financial transactions and transfers from company.

Easy to maintain supplier payments and receivables. Great software for handling the accountancy of business.

Easy to use, Good Customization Options, Latest Features Available, Least time to install demo and make the project live.

We use the software for purchase, sales, supplier payments, etc. Since few of our stores are located in remote locations where internet is a problem, we work on disconnected mode.

Easy to work with, nice support team that are helpful and always willing to update / change software to suit needs.

I loved all features, easy to use fr billing, inventory management, employee management, commision distribution, vendor management, 24/7 customer support.

MIS Reports, Print Options for Invoice design, Financial Part of software is not designed well flexible.

This is nothing but trying to hold a customer to ransom by blocking off access to your business data and billing operations.

The POS has lots of things which are not required which makes its uncomfortable to work on. Can discuss more in details over the phone.

They were willing to help at the last minute which was a big deal to us.

Cons:  *Not being able to do a negative ROA on a customer's account. Not being able to add multiple stores to an employee's security setting.

The support staff is knowledgeable and quick to help or research an issue. The top tier support team knows the ins and outs of this system.

Their people have shown me time and time again that they actually care and do their best to overcome anything and everything.

The level of detail in the reporting for this software as well as the ease in which it allows me to track and re-order my inventory is amazing.

However, every time there is an upgrade to fix all of the current problems more problems are created.

Pros: Retail Star 10 is very intuitive once one becomes accustomed to all of the new features. Phone support is outstanding.

I upgraded from the free Retail ICE program years ago. The customer support was great helping with the upgrade and the monthly fee (no, not free anymore) is reasonable.

Retail Star offers a great, easy to use retail software program with a fast, easy POS system to operate the registers and wonderful back office operations so that we can focus on being retailers.

If I had it to do all over again, I would have bought something else. The same negative comments I have read here sound like a broken record.

Retail Star is very frustrating and costly for us. We had to run a lot of reports outside of the system just using raw data.

This software is great for a growing company as well as any business not matter what size.

Thanks god I have the help of 2-3 highly trained IT people that work for this organization in other areas who have been able to help.

In today's market this system has saved us a lot of money ~ we are able to see our inventory levels and make better business decisions.

The service we get from our sales person and their support department are excellent. They are very patient and always available when we need help.

I can't even print charge account statements for in-house charge accounts. Their management response to my numerous complaints is simply to ignore me.

The integration between the POS and the accounting module. The add on of the IStar for our eCommerce has been great.

The reporting is great - easy to use and there are a lot of different reports to help manage inventory.

The program is very stable, and so we do not have many tech calls. But, when we do have to call support, the Retail Star tech team is awesome.

Simple pos and reporting works fine for our business. I wish there was easy quickbooks integration.

Very good reporting features, can be as simple or in-depth as needed with a large variety of options. Gift card integration is seamless and customer profile and purchase tracking are great.

It would be difficult to imagine a retail operation that is more complex than Tobin’s, especially when you add the fact that we also provide first class pharmacy services.

Once SKU’s are set up, it is so easy to look up vendors and products quickly. We use the integrated credit card processing which works seamlessly as well as the customer loyalty key tags.

Bad new travels quickly and your website can have a big impact.

Went to Quickbooks since their accounting was so weak and the bridge was a challenge. Stopped using iStar many years ago due to lack of features.

Countless error reports, Error messages, Random shut downs, Polling/communications issues leading to additional incorrect reports.

US Dollar

HDPOS smart is an on-premise and cloud-based billing solution. It caters to retail shops including fashion, electronics, sports and books. Primary features include billing, inventory management, financial accounting, tax management, barcode printing and reporting.


It allows users to design and print bills and invoices. It features custom barcodes and allows users to design and print their own barcodes. Users can also create customized reports and receipts to include branding. HDPOS can manage multiple books of accounts for users with more than one location or company. Users can apply different security settings to employees.


HDPOS smart is priced per terminal. It is Windows-compatible and offers an app for Android and Windows phones. Customer support is offered via email, over the phone, via Whatsapp and Skype. Other help options include video and PDF tutorials, blogs and database.



LongDescription

Electronic Payments

Barcode/Ticket Scanning

Price/Margin Management

Product Catalog

Customizable Reports

Access Controls/Permissions

Retail Inventory Management

Invoice Management

Gift Card Management

Inventory Tracking

Sales Tax Management

Email Management

Reporting & Statistics

Returns Management

Cash Management

Discount Management

Customizable Branding

Stock Management

Point of Sale (POS)

Loyalty Program

Windows 7

Windows XP

Windows 2000

Windows 8

Windows 10

Cloud setup: $70/month plus a one time $200 setup fee and $20/month for each additional license.

Email/Help Desk

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

HDPOS smart

Live Online

Documentation

Videos

RetailSTAR POS Software by CAM is an on-premise POS solution for specialty retail shops such as clothing stores, shoe stores, sporting goods retailers, gift and hobby shops, and health food stores. RetailSTAR targets small to midsize retailers and can serve both offline retail stores and online e-commerce stores.


RetailSTAR offers a full suite of applications including inventory management, sales order management, customer management, purchasing & receiving management, reporting and scoring. The solution offers an interactive touch screen interface through which users can switch between multiple workflows. A built-in CRM module can track purchasing history, customer comments, or anniversary notifications to improve customer service. Other applications include retail accounting, e-commerce, merchandise planning, warehouse management and supply chain management.


In addition, RetailSTAR also offers a mobile inventory application to allow users add and track inventory from their iPod Touch or iPhones. The solution comes with a phone and email based customer support offered by a North America-based customer service team. Users can also explore online training modules to learn the basics of this application.



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