Great user interface easy to use. Easy to install, great customer service.

Hard to compete due to a high price tag for the software though I understand why there is a high price tag.

The simplicity of implementation is what sold us. Yes, it's easy to use for the line staff, but the initial setup was so great.

This POS is great for our restaurants. It provides good reporting for revenue centers and also a good labor tracking report.

Maitre'D can do a lot to help a restaurant be successful: inventory, time and attendance, accounting, scheduling, and real time reporting.

Service and reliability have been awful, with frequent crashes, the need to pay for every single issue from day one, and an inflexible setup that is killing our restaurant.

I will say when i needed to get that unlock code there were no hold ups or waiting like when I needed tech support. They answered right off in person and were very eager to take my payment.

We used to like the optional features and interface possibilities, until we found out that most of them don't work as promised.

Screen navigation disign is poor. Inventory management screen designs are poor.

It is so bad that we will dump the system well before the three year lease is up. This POS isn't Point of Sale, it's a Piece of.

Very stable and robust software. Very flexible can be adapted to any type of rerstaurant.

Problems with interaction for room charges in the hotel...not always a problem with the software though but a hardware problem on our own end.

It had good functionality and layout, but it was outdated.

Outstanding new version, easy to upgrade and it's what our chain accounts want and need.

Great customer support when we've had questions.

I really dont know what to say about negative from this software.

Great product with outstanding support for resellers.

If you swipe a card to start a tab, that information is useless to close the tab with, and the system can't access it.

Easy to ease, easy to program, extremely stable software.

It's a user friendly and training waitstaff is very easy. Big bold buttons and colors on the screen.

The system does not easily integrate with different systems, so you are limited due to compatibility.

Make sure you like the people you will need to rely on for providing quick and friendly service since POS software is not something you want to have to switch once you've purchased it.

The email capabilities are very convenient from all departments. The ability to send emails to groups and from preset templates has helped save money in postage and paper.

The very best I have ever encountered. Available during normal business hours.

Always quick to answer the phone adn always treats each questions with professionalism and care.

I like the fact that I own the software and I don't have to keep renewing a licence. This software is so reliable that we don't need a lot of help or support.

I'm not sure it is unavoidable with any other software.

The software was easy to use and did not take hours and hours of training. Bob Brown, ProphetLine's president, is the nicest man I have ever had the pleasure of doing business with.

The biggest negative for us is the inability to change customer ID numbers on the fly, and also combine customers (and keeping the dominant customer ID) also during the work day.

Most importantly the time saved in sending correspondence to customers or vendors has made our jobs easier. We also really like the ability to update product pricing when we receive the products.

We had a lot of trouble with transfering inventory between locations. Too slow part of the problem was ours but part of it was that we couldn't get it going.

US based and very helpful. The software i9s good but it is the tech support that really makes it great.

It is very easy to use and does everything we need it to do.

When loading new styles into a matrix, you have to scroll down to add things past a certain point which is frustrating.

US Dollar

Maitre’D is a point-of-sale (POS) solution empowering 20,000 merchant operations worldwide, including fine dining and quick-service restaurants, hotels, cafes, bars, nightclubs, and more.


It streamlines operations with tools such as cross-platform sales reporting and mobile management applications for real-time business alerts, ensuring optimized performance and profits generation.


Maitre’D POS features advanced kitchen management and analytics capabilities, available as a fixed workstation or handheld on tablets for tableside ordering and payment. With a built-in inventory management tool, it helps keep track of stock, costs, barcode scanning and instant notifications.


Maitre’D POS facilitates front and back-office communications across multiple locations. Additionally, it is a hardware-agnostic solution, configurable to multiple languages/currencies and offers 24/7 support.



LongDescription

Split Checks

Separate Checks

Employee Management

Forecasting

Kitchen/Menu Management

Delivery Management

Order Management

Reservations Management

Wait List Management

Online Ordering

Gift Card Management

Multi-Location

Mobile Access

Tips Management

Table Management

Cash Management

Billing & Invoicing

Inventory Control

Reporting/Analytics

Built-in Accounting

Point of Sale (POS)

Inventory Management

Loyalty Program

Real Time Analytics

Restaurant POS

Product Identification

Purchase Order Management

Customizable Categories

Electronic Payments

Barcode/Ticket Scanning

Payment Processing

Multi-Channel Management

Price/Margin Management

Order Entry

Product Catalog

Access Controls/Permissions

Mobile Payments

Credit Card Processing

Time Clock

Invoice Management

Transaction History

Customer Accounts

Sales Orders

Customer Database

Reorder Management

Recipe Management

Barcode Recognition

Data Import/Export

Clock In/Out

Promotions Management

Multi-Currency

Cost Tracking

Sales Reports

Inventory Tracking

Inventory Replenishment

Real Time Data

Performance Metrics

Inventory Auditing

Ordering Automation

Labor Cost Reporting

Sales Tax Management

Touch Screen

Pricing Management

For Restaurants

Real-Time Updates

Activity Dashboard

Reporting & Statistics

Returns Management

Receipt Management

Accounting Integration

Discount Management

Real Time Reporting

Customizable Branding

Stock Management

Supplier Management

Customer History

Third-Party Integrations

Search/Filter

Bar Tab Management

For Bars/Clubs

Mac OS

Windows 8

Email/Help Desk

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

2-10

11-50

51-200

201-500

501-1000

1000+

Maitre'D

In Person

Live Online

Webinars

Documentation

Videos

ProphetLine has won Microsoft Retail Developer of the Year four times, and is designed for small, specialty retailers. This solution features a web-based option as well as accounting and inventory integration.

ShortDescription

ProphetLine is an on-premise point of sale (POS) solution that caters to small and midsize businesses across industries such as footwear and apparel, electronics and appliances, furniture and home decor, sporting goods, general merchandise, rentals, service, nightclubs, franchise, guns and tactical gear and other retail operations. It helps these businesses to manage their day-to-day business operations and interactions with the customers.


ProphetLine offers customer relationship management (CRM), merchandise planning, accounting, employee management and inventory management modules. As a point of sale system, ProphetLine includes serial number tracking, warranty tracking, multi-tender acceptance, rentals management, gift card and loyalty program tracking and touchscreen integration.


ProphetLine also includes built-in retail analytics and reporting, including open-to-buy planning and a retail stock ledger. It also includes direct customer email marketing and integrated online shopping to assist with marketing and web orders. ProphetLine supports integration with other CRM and accounting platforms is support, such as QuickBooks and Microsoft Small Business Manager.


Perpetual licenses are offered for a one-time fee. Services are also available on a monthly subscription basis that includes support via phone and email.





 



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