RetailEdge vs Waiterio

RATING:

4.8

(174)

RetailEdge has 174 reviews and a rating of 4.76 / 5 stars vs Waiterio which has 32 reviews and a rating of 4.66 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.8 (174)
4.7 (32)
Ease-of-Use
4.5 / 5
5 / 5
Value for Money
5 / 5
4.5 / 5
Customer Support
5 / 5
4 / 5
Functionality
4.5 / 5
4.5 / 5
Last Review Written
April 30, 2024
April 23, 2024
Pros/Cons
  • Pros

  • Adding another terminal does not cost an arm and a leg with other products. To have a non-web based POS software that does it all for this price is amazing.
  • I like it best for the purchase orders, tracking of merchandise and the customer data base.
  • Cons

  • Downloaded standard reports are pdfs or garbage csv that require cleaning up to utilize. Functionality for labels is limited, especially for character counts and font size, a huge disappointment.
  • I really wish this worked on a mac. I hate that I have to use PC's at work when I use macs everywhere else.
Read all user reviews
  • Pros

  • The idea of the app was good especially when the order is ready it will give notifications on our mobile which was mindblowing.
  • Easy to setup and generally use. Quick to learn and has sped up the breakfast service in my guesthouse massively.
  • Cons

  • It is hard to draw the tables on the menu: the fact that you have to add horizontally and vertically.
  • I think the missing part is when you need to write the optional tip, in my country is 10% and this is not available.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
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$
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2024

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos