Medici vs Rhinogram

RATING:

4.5

(21)

Medici has 21 reviews and a rating of 4.48 / 5 stars vs Rhinogram which has 62 reviews and a rating of 4.87 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (21)
4.9 (62)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
5 / 5
Customer Support
4.5 / 5
5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
January 25, 2023
August 23, 2022
Pros/Cons
  • Pros

  • Love that we don’t have to show our video feed when a client shows us their pet. Clients adding pictures of their pet is easy as well and a helpful diagnostic tool.
  • This product is sustaining my practice and helping to keep my office safe while caring for patients during the COVID19 stay at home orders. It was reasonably easy to install, set up and implement.
  • Cons

  • It was slow the other day and I wasn't sure if everything went through and I think it charged the client twice.
  • We need a QR code that downloads the app AND automatically searches the hospital. Anybody over 50 gets frustrated and gives up.
Read all user reviews
  • Pros

  • It's a great tool to go back and comb through if an issue comes up. Patient's also love texting and this is the first opportunity we've had for them to be able to text our main number, super helpful.
  • The patients love the convenience of texting our office and the employees love that they spend more time hands free and not stuck to the phone all day.
  • Cons

  • Connected almost 100 percent of time. Rhinogram I am connecting only about 75percent of time, which has been disappointing bc I would have to follow up w phone call to finish my “virtual appointment.
  • That we have to pay to add numbers to the software.
Read all user reviews
Pricing Range
$
$
$
$
$
$
$
$
$
$
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The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos