Love that we don’t have to show our video feed when a client shows us their pet. Clients adding pictures of their pet is easy as well and a helpful diagnostic tool.

It was slow the other day and I wasn't sure if everything went through and I think it charged the client twice.

We need a QR code that downloads the app AND automatically searches the hospital. Anybody over 50 gets frustrated and gives up.

This product is sustaining my practice and helping to keep my office safe while caring for patients during the COVID19 stay at home orders. It was reasonably easy to install, set up and implement.

This software has been a bit difficult with how we were looking to integrate it into our practice.

Not much...some clients have had trouble uploading videos, and at times typing is delayed when I text. Not sure if this is the software, app, or my phone.

I love that it is easy to use and that you can get alerts on your device when the other party you are talking to has responded.

Overall experience has been positive. Definitely recommend the product, it just may not work best with a multi doctor veterinary practice.

The best things about this product are that it is easy to setup and it works. We purchased it Wednesday and were using it with our patients on Friday.

My experience was great with Medici. I had my questions answered and the setup was quick.

With COVID-19 requiring innovating ways to keep in contact with our patients, I determined it would be easier to get forgiveness than permission and implemented it a month ago.

Secure, lightweight and reliable telehealth product.

The biggest problem was that there was no way that I found to differentiate the patients in my inbox that had already been contacted vs new consults.

I really dislike how difficult it is for the client to download, find our hospital and her everything started. The more steps a pet owner has to take on their own, the less compliance we have.

We had a great experience from first contact to where we are today.

Very good customer service. You can talk to a person to help onboard and explain the app functions.

Customer service has been great. With the product itself, we like that ease of sending photos, voice/video calls, the completion and charging out clients.

It has given them peace of mind  that we can be reached with ease. This has alleviated some for their stress and ours through these trying times.

The application is easy to use for the clinic and for the clients and I love that it has desktop capabilities.

Our physicians are very happy they have the freedom of interacting by text. Also, the customer support for this product is top notch.

It is a mature and stable product for secure text messaging. It could be even more powerful with a little more work.

A great HIPAA secure app. Very basic of the basic for communication.

The integration with other facilities is difficult to maneuver.

Rapid communication throughout an entire hospital system using Tigerconnect as a secure messaging system has improved the efficiency and patient safety at our institution.

It's the perfect way to communicate and share info within the medical field. It makes communicating with others so easy while still abiding by the HIPAA rules.

Very good mobile apps that are easy to use and intuitive.

Whenever i want to see what texts I have I need to relog back in. I guess it's for security and I get that it's for a reason but it's a pain.

Secure, easy to use, easy login, with excellent secure functionality including audio, video, and picture messaging. Helpful as secure messaging is critical in the hospital environment.

Or if a patient needs an authorization I'll get a text from the secretarial staff letting me know about it.

It has literally changed so much of how we communicate important patient information, scheduling, agency updates and coordination.

Effective way to consult with other health care providers.

I like that it is secure and HIPAA compliant. I like the ease of adding members to the team as well as deleting them when necessary.

Ease of use, great platform, ability to save photos on the app but not the phone.

Overall, TigerConnect, is an amazing product and I am thankful for our system's investment in it.

Impossible to be removed from system lists, which are occasionally accidentally used to send a message to the incorrect person.

When our caregivers can report on site and update the Care plans at the same time it makes for all-round better services for our patient's while easing the load on our therapist and nurses.

The software is easy to use, secure, and HIPAA compliant. It has led to more efficient communication and a smoother patient care experience.

Customer service has always been responsive and knowledgeable and has always fixed any issue we were having or answered any questions we had in a matter of minutes.

With communicating using a lot of medical terminology,  the auto-correct can be frustrating.

This program has been a great addition to our office. We work in home care and have several staff out in the field seeing patients in their homes.

The TigerConnect product offers an easy to use secured text messaging product. User training required is minimal.

It is easy to use, HIPAA compliant, Minimal to NO downtime. Their customer support team is one of the best I have ever dealt with.

When hospitals issue us a phone, we cannot download this app on it because it is connected to our Apple ID. However, this may be more of an administrative problem than the fault of the software.

US Dollar

With over 20,000 medical professionals across the platform, Medici is the fastest way to see your patients virtually. A HIPAA-compliant mobile telehealth solution, Medici is designed to connect providers to their patients securely and from anywhere. 


Medici has convenient features such as secure text, voice and video messaging, ePrescribe, eRefer, group chat, in-app billing, chat translate, data imports/exports, private phone number, organized consults, $1M liability insurance, and much more.


Unlike competing telehealth platforms that divert patients to call-center providers, Medici is designed to strengthen the existing doctor-patient relationship. Unlike traditional office visits, Medici doesn't saddle providers with paperwork, waiting rooms, or exposure to airborne pathogens.


In a matter of minutes, Medici allows medical professionals to virtually connect with their patients and begin having consultations. Patients lists can be imported from the provider's third-party EHR systems, and patient messaging can be triggered by the provider alerting their patients to their new telehealth service.


Language barriers are no longer an issue between patients and providers as Medici provides real-time translations for over 20 languages. Easily collect medical payments and prescribe medications during or after a consulting session all from within the Medici's chat feature. And for patients that are not using Medici, Medici's announce feature allows professionals to send out notifications to any patients.


Medici offers support via in-app, email and an online knowledge base, along with a virtual marketing kit for promoting the service to patients. Medici is available via iOS and Android devices.



LongDescription

Surveys & Feedback

Payment Processing

Two-Way Audio & Video

Practice Management

HIPAA Compliant

One-to-One Messaging

E-Prescribing

File Sharing

Activity Dashboard

Medical Billing

Remote Treatment Planning

Billing & Invoicing

Appointment Management

Video Conferencing

Records Management

Third-Party Integrations

Appointment Scheduling

Multi-Provider Practice

For Medical Purposes

Mac OS

Web browser (OS agnostic)

Medici is offered across three pricing plans; Personal, Professional & Practice Editions. 

Personal: Unlimited text messages, group messages, eReferrals, patient importing, and directories.

Professional: Billed consultations, video & audio consultations, ePrescriptions, chat assignment, and custom networks.

Practice: Auto chat translations, patient announcements, premium marketing, and premium support.

Please contact Medici for pricing information.

Email/Help Desk

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Medici 

Live Online

Documentation

TigerConnect is a HIPAA-compliant care collaboration and patient engagement solution which helps healthcare organizations streamline communication across patients, providers, and ambulatory facilities. TigerConnect enables medical professionals to conduct consultations with case managers, specialists, staff members, and patients via video, voice, or text. It helps clinicians set up remote check-ins for patients, converse with family members, and conduct one-on-one or group video consultations with team members.

TigerConnect Patient Engagement sends text reminders about care follow-up or appointments and lets patients quickly communicate, ask questions, and send relevant attachments to healthcare professionals via securely encrypted SMS messages. Patients can request virtual care visits via video, voice, and text as needed through a digital front door.

TigerConnect enables organizations to schedule role-specific assignments, create employee shift calendars, utilize a search functionality to retrieve staff information from the directory, and synchronize shift data with embedded or third-party scheduling systems. 

Using TigerConnect, care teams can communicate with colleagues in real-time and coordinate with other departments about patient transfers, medical reconciliation, and consultations. Physicians can hold discussions on forums, create messaging groups, and attach media files or documents from Google Drive, Box, or other similar file storage platforms. Nurses can quickly send surgical images, communicate patient's status, coordinate shift changes and request medication according to requirements.

TigerConnect offers mobile applications for Android and iOS devices, which helps professionals broadcast messages, access patient lists, receive push notifications and more. Pricing is available on request and support is extended via documentation, live chat, FAQs, phone, email and other online measures.



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