It works incredibly fine. It's very easy to navigate the tools.

I think there is only one thing - there is no search option. Whenever I tried to look for previous messages I need to manually look for it - one by one.

This app helps us to communicate with offices outside the country, at a very low cost.

I am a business owner and the number of dropped calls, clients who could not hear me when I called, bad connections and more really hampered more than helped.

The calls are of very good quality, you can also send text messages, better than other systems we had tried before.

The pricing was right, and it offers a good automated assistant. The Windows app was fairly easy to use.

It is useful for making calls because it has good audio quality. It fulfills what it promises at the beginning and it is useful to have a telephone line from the United States or Canada.

My biggest dislike is the difficulty I have had in getting assistance in porting my number out now that I have decided I'm done.

I love the idea that it's like a virtual cellphone for us- recruiters working offshore.

Customer support not professional. Porting department didn't answer, not respond.

This is inconvenient for people I know and can call back, but devastating if I'm trying to conduct business. Every update brings a litany of unexpected behavior and new errors, especially on mobile.

This software has great business features. Has an auto attendant feature that is fully customize-able and has a great after hours functionality.

I enjoyed it, I appreciate being able to try the trial and.

Customer service is not responding to emails or phone calls. Instructions online to cancel account are incomplete.

At times the app has logged me out without me realizing it and during the times that it is not actively signed in I can miss calls and messages from clients.

It can be glitchy at times and drop calls. Also, I have noticed that sometimes texts do not appear in the order they are sent/received which can make things confusing.

I love the ease of use and the ability to text at will.

Overall, this software gets the job done for a decent price. My only complaint is that I have to click around more than I would prefer to get it set where I want for call flow.

I am overall happy with my experience with line 2. It helps a lot keeping everything organized.

I chose Line2 because it's pricing was competitive. I use this for my business only, so I like that I can track my business related calls and messages apart from my personal correspondence.

It’s the best professional level software for any office or school. Very reliable and super user friendly.

I grew up with this software, it was taught to me at school and I thought it was the only way to do things. I was in love with Microsoft 365, its useful, accessible and easy to use tools.

I love that the programs integrate seamlessly and can store files online in the SharePoint platform for ease of use when sharing documents for collaboration.

It's very easy to use and the fact that you are able to not only switch between them very quickly and seamlessly, but the fact that they integrate with one another is amazing.

Overall experience is great start from installing to using and updating yearly in the organisation. It just takes care of its own when it comes to updating which is great.

It is terrible on mobile or even if you just have the admin panel taking up half of your screen. Can be frustrating to work with.

The overall suite is nice to collaborate with fellow employees on specifically Microsoft Teams is amazing for collaboration.

My overall experience is good  I would recommend this program to everyone. I have had a positive experience  with this program.

If I have no internet connection then I an not able to access anything which can be frustrating if I am out somewhere with no connection.

My experience with Microsoft 365 has been great. I really like using the software because it helps me with business letters and eeseach.

It's nice to have a one-stop-shop for all of your needs. That makes it super helpful because it works across platforms.

Non profit pricing is excellent. Love the Office 365 Exchange much better than on-site.

Customer Service is included in the cos,  I have had to call them a couple of times and have been taken care of by a real person and they have resolved whatever issue I was having.

Everything you love about the disk version of Microsoft but in the cloud. Super easy to use, super easy to share - and you can plugin in Grammarly.

I like some of the apps that you can integrate with the system. They are superior and more advanced.

There are many things that I love about this program. The price point is fantastic, especially considering all the resources you get for a small monthly fee.

It's super easy to setup for my employees. I get the peace of mind they are using the best.

And all includen in the same plan. I use it in my work space and its amazing, the flexibility and the integration is amazing.

I like the ease of use of Office 365. It is a great value for the money and helps me keep all of my business information easily accessible.

The auto quarantining is a bit aggressive and sometimes has false positives. As an admin I can release them so no email is lost, but still a bit annoying.

I love that they offer Office 365 for free to use, and I love the ease of most of their apps, such as Microsoft Word, and a few other docs.

Doing the same search query on desktop vs. browser will consistently return different results, which is particularly frustrating. The calendaring system has also gotten worse over the years.

The overall experience has been wonderful. Even the customer support was a pleasant surprise, compared to others.

It was a godsend to have 365 in place, because I was able to move my business out of the office as needed during the more challenging springtime, and now have the option to work from home as desired.

The microsoft suite is amazing because it is compatible with pretty much everything now. Making documents is great because it has review things where you can send things to other people.

Microsoft Support is horrible and it takes an incredibly long time to get through to them if you have a problem.

Overall Microsoft 365 is an amazing product with great features and wonderful customer service.

The customer service staff is amazing and well trained. My experience with Office 365 has been amazing and I will continue using this product.

It’s been a great product and I like having mag programs to get various jobs done. Price point is good and quality is great.

The worst thing would be that its hard to recover lost excel documents as they don't show in recent workbooks.

I love that this program is very easy to use and has lots of functionality. I also love that there is a place to find answers when necessary.

Great suite of products. With Excel, Word, and Outlook being at the forefront of the great softwares that are part of office 365.

Ease of use and the ability to communicate and share your screen with coworkers. Great part of the Office 365 suite.

US Dollar

Line2 is a cloud-based phone system that provides assistance in calling and messaging. It is suitable for small businesses. Line2 offers standard PBX features, including a dial-by-name directory, an auto attendant, call forwarding, after-hours call handling and call blocking.


The calling module helps users to dial contacts, forward calls, port numbers and make calls using wi-fi. Users can choose a number from multiple area codes, port existing numbers, get toll free numbers and design their own vanity number. Users can also design their own IVR system with an auto attendant feature in which there is a digital receptionist which describes voice menu system so that calls are routed and answered.


Lin2’s messaging feature allows users to communicate with people one-on-one and with multiple groups via SMS, MMS and similar means.


Pricing is on a per month subscription basis. Support is offered via phone and email.



LongDescription

Call Transfer

Online Voice Transmission

Employee Directory

IVR/Voice Recognition

Voice Mail

Communication Management

Call Recording

Call Logging

Call Center Management

Call Routing

Virtual Extensions

Call Queues

Contact Management

VoIP Connection

Audio/Video Conferencing

Mobile Access

Ring Groups

Virtual Call Center

Unified Communications

Call Conferencing

Caller ID

Call Screening

Alerts/Notifications

Multi-User Collaboration

Fax Management

Chat/Messaging

Conferencing

Reporting/Analytics

Video Conferencing

Call Monitoring

Third-Party Integrations

Live Chat

SIP Trunking

Windows 7

Windows Vista

Windows XP

Mac OS

Web browser (OS agnostic)

Windows 2000

Windows 8

Line2 is offered across three pricing plans, outlined below.
Standard: $8.30/month/user (billed annually )and $9.95/month/user (billed monthly)
Pro: $12.45/month/user (billed annually) and $14.95/month/user (billed monthly)
Elite: $16.63/month/user (billed annually) and $19.95/month/user (billed monthly)

Email/Help Desk

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

51-200

Line2 Pro

Live Online

Webinars

Documentation

Microsoft 365, formerly Office 365, is a suite of office collaboration and productivity applications. The software encompasses modules that enables the use of Microsoft Office suite and cloud-based solutions such as Skype, Exchange and SharePoint. While Microsoft 365 can be deployed through single sign-on leveraging an Active Directory, the software’s functions can be configured on the online portal. It provides products such as OneDrive, Outlook, OneNote, PowerPoint, MicrosoftTeams and SharePoint.


Primary features of Microsoft 365 comprise hosted services, office applications, updates, collaboration tools and Microsoft 365 Education. Additionally, users can leverage the suite for cross-platform efficiency, updated workflow, on-air meetings, cloud collaboration and email hosting.


Catering to businesses and homes, Microsoft 365 can be accessed via web, iOS or Android operating system. It also provides on-premise solution for enterprises. Support is provided via email, phone and an online help desk. Pricing is per user per month.



File Management

Commenting/Notes

Document Templates

Meeting Management

Email Monitoring

Two-Way Audio & Video

Presentation Tools

Project Templates

Document Storage

Activity Tracking

Data Synchronization

Templates

Calendar/Reminder System

Team Calendars

Document Capture

Brainstorming

Office Suite

Calendar Management

Collaboration Tools

Room Booking

Full Text Search

Template Management

Scheduling

Offline Access

Multiple Projects

File Transfer

Email Templates

Audit Trail

Version Control

Notes Management

Booking Management

Discussions/Forums

Two-Factor Authentication

Address Book

Real-Time Notifications

Real-Time Updates

Email Management

Video Support

Customization

File Sharing

Data Visualization

Reminders

Event Management

Multiple Format Support

Customizable Templates

Response Management

Inbox Management

Document Automation

Multi-Language

To-Do List

Contact Database

Remote Access/Control

Appointment Management

Secure Data Storage

Video Streaming

Task Progress Tracking

Archiving & Retention

Microsoft Outlook Integration

Task Management

Document Management

@mentions

Document Generation

Search/Filter

Image Editing

Productivity Tools

Microsoft 365 Business Basic: $6.00 Microsoft 365 Business Basic USD$6.00user/month
Microsoft 365 Business Standard: $12.50 Microsoft 365 Business Standard USD$12.50user/month
Microsoft 365 Business Premium: $22.00 Microsoft 365 Business Premium USD$22.00user/month

Line2 Pro vs Microsoft 365

User Ratings & Reviews

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Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

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