My institution purchased Altru for its strong philanthropy functions, and required all departments to use it. I use it for scheduling school outreach programs.

From what I can see, this software looks like it could be a great tool for some applications.

The interface is intimidating and confusing for my staff, and requires a lot of training to use.

Overall I am very very happy with Altru and think it is an amazing system.

The financial and revenue setup can be intimidating, since there's a general ledger behind all the sales and revenue transactions.

Altru has a wonderful feature of copying appointments and holding them for you to reschedule. I love how there is a database of clients and you can easily search for them.

I appreciate all of the options and customization that Altru offers. It's great for keeping track of tours, donations, events, ticket sales, etc.

We have been with Altru for over three years and in that time have seen constant improvement and updates to the product. Their support staff is the best I have ever seen with any software company.

If a mistake is made there isn't a way to undo it. Sometimes there are issues with payments when entered and you have to go in and delete the payment type and write it in yourself.

Ease of use for an entry-level user. The system has an incredible ability to capture and relate data.

We now have the ability to get a true look at all the ways our constituents are interacting with our organization.

Altru is not intuitive to use, and was very intimidating for my team.

Because the Altru community is very responsive and the fact that the developers listen to the client's concerns, I am confident that Altru will become greater than it is now.

I think the navigation on Altru can be a bit tricky.

The two main issues I have is there is no exchange process, only a refund with a receipt. That is not exceptable in.

I love the amount that you can do on Altru and that it can all be done in one place.

Altru is direct and straight to the point. It has a places to include a lot of information which can be good for creating thorough profiles.

The canned reports aren't always easy to manipulate when downloaded while the queries can be difficult for those not using them on a regular basis.

For frontline staff, the user interface for ticketing is easy to use and very intuitive. Training staff is so much more pleasant with this software.

We are still learning which is great. The capacity of the system is rich.

I also really am impressed and appreciate the customer support. Since I'm fairly new to Altru, I have a lot of questions.

I enjoy the ability to navigate different ways to get the same result, it helps with training people who learn and think in different patterns.

Completely cloud based, and allows unlimited user licenses at no extra charge, so you can sell tick.

I also don't like how when you check in a group it automatically submits their payment (box is checked automatically). If you don't remember to uncheck it there is no way to undo it.

Sales Orders are too rigid - need to be able to edit and add appeal codes.

Altru is a very detailed system and it covers so many areas that have so many intertwining cogs that it can be difficult to navigate for some users and it can be a bit cumbersome.

I love that Altru is constantly receiving updates and that the customer service team really does listen to feedback from the customers.

There is an article for every problem I could run into. It has been a great experience learning how to use this database and implementing the use of awesome features that we weren't previously using.

My larger frustration is that Blackbaud's teams didn't seem to communicate with each other or take lessons learned when building different products.

I also think the customer service is wonderful and always available - which is great. I also really appreciate that the system is very intuitive.

As I mean it is great for the money if you are looking to have a tool to maintain unlimited accounts, but that is really the only true good aspect of it.

This can be avoided by selling a ticket to any of the events, but happens sometime for us when a program is used to populate an internal calendar.

Some integration with on-line banking is not yet working well. Sometime the processing seems slow but this could be our internet.

It is a great all around management program for any organization.

When pulling results, it only pulls primary information and if the information is not loaded correctly, it can be a problem.

Functional and helpful overall,  a good work in progress. But lots of details need to be addressed.

Its integration of animal care and training systems have changed the way we operate. OERCA One Earth is definitely worth using.

The software is easy to use and there is a function for every application. It's intuitive nature makes using the system a breeze and enjoyable.

Its integration of animal care and training systems have changed the way we operate.

This program is super easy to use and overall very user friendly.

This is a wonderful piece of software for anyone who works in animal care.

This can be frustrating when I want to add records to the program and it doesn't have the space for it yet.

OERCA One Earth helps you keep everything you in a convenient, organized, safe secure place. Excellent support  for the  Non tech savvy such as myself might have if a question arise.

It's wonderfully organized and extremely user-friendly, which helps someone like me who sometimes has trouble learning new programs.

Once ya learned it improves quality of life for sure. It makes communications a breeze, the higher powers can stay up to date and problems can be addressed quickly.

I like the water quality report that allows for easy tracking of trends. They seem to make updates to improve the software functionality.

My only complaint is that I’ve downloaded the Oerca app and i have never been able to log on through my phone. It will forever say loading.

I work in an isolated location where I do not have access to internet or computers.

There are some difficult features that seem older (but those are slowly being replaced).

Particularly a bot of hangup is the problem but it's not that much big.

When I first started this job (in an aquarium), there was no centralized place where records were stored.

The app is really easy to use and it's amazing.

US Dollar

Blackbaud Altru is a cloud-based membership management solution that includes tools to manage ticketing and admissions, cultivate a membership database, convert ticket buyers and visitors, run merchandise, and much more. Designed specifically for cultural organizations to include general admission organizations, museums, zoos, aquariums, gardens, and science centers, Blackbaud Altru provides a 360-degree view of your visitors, members and donors to better identify behaviors and increase revenue.

Blackbaud Altru’s dashboard provides users with a comprehensive overview of their supporters, members and donors and provides data on attendance, membership activity, donations, and more. Users can track activities such as membership renewals, upgraded memberships, dropped memberships, and more using graphical reports. The cloud-based platform facilitates online, mobile, and in-person membership and ticket sales and also allows users to sell merchandise and track inventory. 
  

LongDescription

Electronic Payments

Customizable Reports

Activity Tracking

Ad hoc Reporting

Attendance Tracking

Calendar Management

Gift Shop POS

Dashboard Creation

Ticketing

Grant Management

Membership Management

Event Ticketing

Email Management

Activity Dashboard

Event Management

Visitor Registration

Inventory Management

Real-Time Analytics

Committee Management

Recurring/Subscription Billing

Document Storage

Dues Management

Access Controls/Permissions

Credit Card Processing

For Nonprofits

Attendance Management

Communication Management

Registration Management

Customizable Fields

Member Database

Data Import/Export

Contact Management

Mobile Access

Fundraising Management

Event Scheduling

Forms Management

Email Reminders

Website Integration

Alerts/Notifications

Reporting & Statistics

Reminders

Volunteer Management

Customizable Templates

Receipt Management

Real Time Reporting

Customizable Branding

Contact Database

Customizable Forms

Third-Party Integrations

Donor Management

Campaign Management

For Museums

Payment Processing

Contribution Tracking

Season Tickets

Online Ticketing

Reserved Seating

Sales Reports

Ticket Brokering

Event Calendar

Ticket Reservations

Reporting/Analytics

Contact Blackbaud for pricing information.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Chat

Self-Employed

2-10

11-50

51-200

201-500

501-1000

1000+

Blackbaud Altru

In Person

Live Online

Webinars

Documentation

The Animal Welfare App is a comprehensive animal care software designed for zoos, animal sanctuaries, and wildlife rehabilitation centers. It provides tools for managing all aspects of animal care and facility operations. 

The software features health and clinical management systems for tracking animal medical records, treatments, and care plans. It also includes environmental monitoring tools for regulating temperature, lighting, and other habitat conditions. Census management and tracking tools provide real-time information on animal locations, movements, and enclosure assignments. Exhibit management tools schedule and log maintenance, inspections, and repairs for enclosures and facilities.

The Animal Welfare App is deployed as a cloud-based service, accessible via web browser from any location. Customer support is available through online resources as well as phone and email. Software updates are provided automatically to ensure users have the latest features and functionality.

Animal Database

Data Storage Management

Medical Records

Scheduled/Automated Reports

Facility Management

Inventory Tracking

Compliance Management

Animal Monitoring

Breeding Management

Built-In Database

Weather Records

Alerts/Escalation

Feed Management

Goal Setting/Tracking

Trend Analysis

Equipment Tracking

Records Management

Summary Reports

One Earth pricing is based on user tiers.

Basic:
Up to 5 users: $92/month or $1,049/year with $150 one time setup fee.
Up to 10 users: $181/month or $2,063/year with $350 one time setup fee.
Up to 20 users: $360/month or $4,104/year with $525 one time setup fee.
Up to 30 users: $530/month or $6,042/year with $715 one time setup fee.
Up to 40 users: $698/month or $7,957/year with $750 one time setup fee.
Up to 50 users: $863/month or $9,840/year with $885 one time setup fee.
50+ users: contact us for a custom enterprise price quote.

Premium:
Up to 5 users: $138/month or $1,532/year
Up to 10 users: $273/month or $3,031/year
Up to 20 users: $540/month or $5,994/year
Up to 30 users: $804/month or $8,925/year
Up to 40 users: $1,060/month or $11,766/year
Up to 50 users: $1,300/month or $14,430/year
50+ users: contact us for a custom enterprise price quote.

Dive only plans are also available with pricing also based on number of users.

Blackbaud Altru vs OERCA

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