Loc8 Software


 

Loc8 is a cloud-based field service, asset management, quoting and invoicing solution with software available for Mac and Windows desktops as well as iPhone and Android mobile devices. It is suitable for businesses of any size and in any industry.

Loc8 is designed for users that have a raft of assets to manage or a team of field workers with maintenance requests. The platform offers a fully featured asset management system with a maintenance module, as well as a field work order management system with inventory and timesheet capabilities.

Users can create quotes with specified tasks, labor, callout charges and more, then convert the quote to a work order in a single click. Loc8 also offers appointment scheduling, which can be executed individually on-the-fly or in bulk.

The appointment scheduling module can view availability, skills and certifications to ensure assignments are distributed intelligently.

Loc8 offers a free license for up to five users and features ticketed support, phone support, a knowledge base and implementation packages for businesses of any size.

 

Loc8 - Dashboard
 
  • Loc8 - Dashboard
    Dashboard
  • Loc8 - Asset explorer
    Asset explorer
  • Loc8 - First page screens
    First page screens
  • Loc8 - Tasks and sub-tasks
    Tasks and sub-tasks
  • Loc8 - Summary
    Summary
  • Loc8 - Mobile
    Mobile
Supported Operating System(s):
Web browser (OS agnostic)

71 Reviews of Loc8

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Gail from O'Donnell and Hanlon
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2016

November 2016

coal face opinion

Ease-of-use

Functionality

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Value for Money

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I feel that the programme is fragile. It slows down to a crawl sometimes, which is very frustrating when there are people waiting on the line. I find the navigation down the form could be improved, as the scroll bar doesn't work very well.

Cons

When you try to find an address, it shows up and then disappears. You have to then get out of the work order and start again. This happens quite often.
Sometimes, when you are busy, it slows right down.
Sometimes, it will just stop and a window will pop up asking you what you were doing. This is infuriating when you are trying to talk to a tenant and have entered a lot of info, only to find you have to start all over again.
I find I don't trust the programme, I make sure I write everything down and then enter it into the programme after the phone call is over. This is a waste of time, but I find I have lost work so often that I do it as a matter of course
The Description gets lost a lot. I make sure I copy the description every time, because if I don't, that'll be the time that it gets lost.

Advice to Others

I know this programme does more than just record and send work orders, however, I have used other programmes that manage rent rolls and send work orders that are much more user friendly and faster to use and on the whole don't lose the information just entered on a regular basis as this one does.

Source: Capterra
 

Graham from Programmed Facility Management
Number of employees: 10,000+ employees Employees number: 10,000+ employees

November 2016

November 2016

A Functional Work Order Manager

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Loc8 can be frustrating due to the fact that work order disappear from the app as soon as they go into 'Completed'. Their should be the option to 'hide' a work order once it's completed. This makes it very difficult for a supervisor to monitor jobs on the road and you have to log on through a third party flash browser app, or take your laptop with you everywhere. The sub-contractor desktop dashboard is not as detailed as the supervisor's desktop dashboard which also makes finding details difficult for them. Does have some good features, but the frustrations out-do the positives unfortunately.

Pros

It has desktop and mobile apps.

Cons

The mobile app is extremely limited in its capability.

Advice to Others

May be good for certain companies and situations. Would definitely need to be reviewed for use on a case by case basis.

Source: Capterra
 

Ben from O'Donnell & Hanlon Pty Ltd
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2016

November 2016

Loc8 Review

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We use Loc8 to manage a large scale government Facility Management contract that commenced in April 2016. I have found the team at Loc8 very professional and accommodating to work with during our customisation process for integration with our client's IT Systems.

The Loc8 interface is extremely user friendly and the service stability is very good.

There are still some features to be added to Loc8 in the coming months that will further enhance our ability to administer the contract. We are very much looking forward to enhanced reporting functionality and moving to HTML, which will allow our field staff to operate the full interface of Loc8 on a tablet.

The Customer Support provided is excellent, any critical issues are always addressed promptly.

We are looking forward to working further with the Loc8 team to develop features that will be beneficial to both parties. Overall we are very happy with our investment.

Source: Capterra
 

Michael from ARA Fire
Number of employees: 201-500 employees Employees number: 201-500 employees

November 2016

November 2016

Could be a lot simpler use....

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Good features but needs to be much more user friendly. Software needs to be easy enough for a first time user to grasp without the need for extensive training.

Pros

The mobile app

Cons

Too complicated
Not user friendly enough

Advice to Others

Keep the user interface as simple as possible

Source: Capterra
 

Paul from ARA

November 2016

November 2016

Making paper work easy

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I use the Loc8 for work everyday and have for a few years now
I dont have any issues with the app and its easy to use
All good

Source: Capterra
 

margaret from LD TOTAL

November 2016

November 2016

Loc8 for programmed

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Overall easy to use however it is slow moving between fields. Also is there anyway we can move the work orders that are fully completed to a new folder to clear off the screen

Source: Capterra
 

Vincent from Egis
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2016

November 2016

my experience of Loc6.5

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This could be a great tool if it worked & you could use it when required I know that the connection is not really Loc8 problem but use another provider or network

Pros

if it works it's good

Cons

trying to get onto it

Advice to Others

it keeps coming & going

Source: Capterra
 

Phillip from Morpho

November 2016

November 2016

Does what its supposed to once you know how

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Software provides excellent features and is reasonably user friendly. Has some quirks but nothing which I would call a deal breaker. Management is simple and the program does what its supposed to.

Source: Capterra
 

Paul from Programmed FM Adelaide SA

November 2016

November 2016

Mobile Application

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Loc8 is easy to use in general however greater access ie: mirror the desk top version would be a great advantage. Detaching photos from orders owned by others on a mobile device would save a trip into the office to access a desk top. Or relying on another staff member to dettach and send via email. .Since the new installation of ISO 10 loc8 will not hold preference settings ie priority /selecting all orders each time you close the app you always start from the beginning and often takes longer to load each time. Seem to be have more issues with logging on, more ISP issues?

Source: Capterra
 

Brett from Egis

November 2016

November 2016

Current format of software

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I understand that this software is in development and my comments are based on its current format. To manage maintenance today life cycles are critical unless I have missed it residual life, failure codes or condition reporting is not included . When someone is starting out you need as much out of the system as possible so work orders inventory and its control PO system not reliant on having another account. Might be worth making some comparison. We do not need a comprehensive system, but it should allow a company to follow the path to ISO 55000

Source: Capterra
 

James from Rhys Finlay Contracting
Number of employees: 11-50 employees Employees number: 11-50 employees

November 2016

November 2016

Works, but has issues.

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It crashes less these days but still frequently goes back into job cards after I have gone back out to the list. It has server connection issues a lot but that could be due to the country I am in.

Pros

Getting jobs is quicker than on paper.

Cons

It boots me out a lot and deletes my user details.

Advice to Others

The ability to group jobs by address would be great for multiple jobs for the same address.

Source: Capterra
 

John from Eurovia

November 2016

November 2016

Poor service

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Following the recent changes we have had little or no support from Loc8 and as a result are seriously considering alternative systems.

Source: Capterra
 

leslie from belowzero

November 2016

November 2016

Loc8 review

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The web browser can be slow sometimes. It takes a long time to load jobs. The app is good and user friendly.

Source: Capterra
 

Jenny from Ektimo Pty Ltd
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2016

November 2016

Loc8 Review

Ease-of-use

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We are still at the implementation stage of using Loc8 but I can see the benefit this software will have for our company. Loc8 is a great tool for equipment tracking and asset management.

Pros

The ability to show when particular equipment is moved from one location to another. The ability to produce work orders.

Cons

Nothing negative so far.

Advice to Others

We are only at the implementation stage so it is hard to comment on this until it is put into use.

Source: Capterra
 

Chris from O'Donnell & Hanlon
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2016

November 2016

Loc8 not bad i'd give it an 8

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For all the filters you can use to find things you need its a great program, the use of the enter button instead of the Apply button would be nice though.
The program has it's up's and down's has a tenancy to be Slowca8 sometimes at least once a day it has to be rebooted.
But for the most part it's practical for what we need it for.

Pros

Different filters to find exactly what you want/need

Cons

Sometime very slow and needs to be closed and rebooted

Advice to Others

When you type in a Work order or site etc you have to hit apply with your mouse, being able to hit enter as you are already on the key board typing would be good

Source: Capterra
 

Esther from Lifestyle Communities

November 2016

November 2016

Great Program with loads of features

Ease-of-use

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We are fairly new users and are still in the early stages of learning the system. Input has been incredibly easy and once you know what you are doing, the system is easy to follow. Can't wait to learn more functions and to utilise to its full potential.

Source: Capterra
 

Phillip from A.Nobles & son
Number of employees: 201-500 employees Employees number: 201-500 employees

November 2016

November 2016

Phil B review

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Overall Loc8 is a easier app to navigate once I had a few goes at it. There are some issues at times where the app shuts down midway through inputting data and the ability to search by the serial number of an item would be helpful, currently I only know how to search by the barcode/id #, if the item I have lost its barcode I have to input it as a new item which then doubles up that item on the register. Also if I am in an area with no mobile reception and creating a new item and task I can't access the area to input the whole description of that item in "view". Other than those issues I like the app.

Pros

Easy to navigate

Source: Capterra
 

Bruce from Lifestyle Communities
Number of employees: 51-200 employees Employees number: 51-200 employees

November 2016

November 2016

Good value

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Usability
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Quality
Value for Money
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Support

Loc8 is a very useful tool. Still needs some tweaking but very valuable in assisting in regular maintenance and asset listing

Pros

User friendly

Cons

touchy paging down on some screens

Advice to Others

nil

Source: Capterra
 

Angelo from Customisation Fluidpower

November 2016

November 2016

Test Drive

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We got some support, tried to configure for a pilot run but instead pivoted. To be brutal, support provided was a veiled attempt to hook a sale. The UI is great but user experience poor because it's not intuitive.

Source: Capterra
 

Peter from Sacred Heart Mission
Number of employees: 201-500 employees Employees number: 201-500 employees

November 2016

November 2016

New User sees Great Functionality

Ease-of-use

Functionality

Product Quality

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Introduced to Loc8 when both maintenance team members were off sick. I was able to pick up the basics in a short time frame. There is obviously some fantastic functionality within the software - just need to the time to learn.

Pros

Apparent comprehensiveness of the functionality of the software.

Cons

I think that the Help documentation could be a little more thorough

Source: Capterra