BookedIN Appointment Scheduling Software


 

BookedIN is a cloud-based appointment scheduling app created for booking appointments and collecting payment for services. The platform allows users to set up automatic confirmation messages, reminders and notification reciepts. It is a suitable fit for any small businesses or individual entrepreneurs that schedule one-on-one appointments with clients and customers.

BookedIN offers contact management, scheduling and invoicing. Users can configure custom intake forms for their clients to fill out during the scheduling process. The application can also be customized to feature company branding and colors. 

Users can maintain multiple calendars, and BookedIN also tracks client histories including past bookings, payment history, no-shows, client contact information and notes. Mobile scheduling apps are available for iOS and Android devices. 

BookedIN offers a 30-day free trial of their system and multiple pricing tiers for continuing service. Tiers include unlimited booking plans for either one schedule or unlimited schedules with either monthly or annual payments. 

 

BookedIN Appointment Scheduling - Calendar
 
  • BookedIN Appointment Scheduling - Calendar
    Calendar
  • BookedIN Appointment Scheduling - Appointment scheduling app
    Appointment scheduling app
  • BookedIN Appointment Scheduling - Booking confirmation
    Booking confirmation
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, Web browser (OS agnostic), Windows 2000, Windows 8

101 Reviews of BookedIN Appointment Scheduling

 

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Software Advice Reviews (5)
More Reviews (96)

Showing 1-5 of 5

Mishone from Feigin Photography
Specialty: Other

October 2015

October 2015

Love BookedIN. Transformed my business!

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

It is so user friendly, so intuitive, and so simple to change things when I need to. It also helps me keep my finances in order when clients pay deposits. It's really a joy to use.

Likes Least

I wish there were a few more options for customization of the services. Other than that, the product is really very functional.

Recommendations

Give it a shot. You won't be disappointed. The customer support is incredible. REAL PEOPLE!

 
 

Gary from Sipos Financial
Specialty: Other

September 2015

September 2015

Better than Schedulicity, or any other online booking offering!

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

I used to use Schedulicity, but I could not support multiple offices without scheduling conflicts. BookedIn solved that issue.

Likes Least

Nothing to comment on here. They are great.

Recommendations

Make sure it is easy to use on many platforms. Use it as your customer would use it.

 
 

Scott from Total Eclipse Detailing
Specialty: Automotive

September 2015

September 2015

Booked In Review from Auto Detailer

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Easy contacting when issues. Acess to software whereever internet service.

Likes Least

No printable client listing. Mobile application would be great addition.

Recommendations

Great inexpensive program.
Easy to use.
Can be modify setting to meet your business needs.

 
 

Hillary from www.mobiletankc.com
Specialty: Other

September 2015

September 2015

I use BookedIn for my company, I absolutely LOVE this booking system!

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

The support staff is incredibly friendly and quick in response. Always there for you when you need help. The software is very simple to set up and the payment plans are very affordable.

Likes Least

There really isn't much I don't like~ They do an incredible job with everything!

Recommendations

I looked into SEVERAL other booking sites, and they were all much more expensive, and MUCH more complex.

 
 

Lisel from Sutter Tax, Financial & Insurance Services, Inc.
Specialty: Other

September 2015

September 2015

Scheduling System that is powerful, yet easy to operate!

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

The vendor is very responsive to client needs, ideas and suggestions. Excellent customer service. The product is easy to use which is why I chose it, no complicated set up, instructions or classes needed.

Likes Least

I wish it had an App. It would make using the product more convenient.

Recommendations

See if there are any other products out there that you can figure out without a complicated set up and set of instructions, and I mean an end product that actually works like this one does.

 
 
 
Showing 1-20 of 96

Lindsay from Sculpt Weight Loss
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2017

March 2017

BookedIn for new business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We appreciate bookedIn. Any less than 5 is because we know they will continue to add the features and functionality needed and that clients expect-ability to text for appointment reminders. To repeat bookings biweekly, every week same time, etc. Further, only being able to email has been a bit frustrating as a new business learning. They are very fast at responding we just enjoy talking.

Pros

Basic to use, not complicated. Easy to update/change services and hours. Our clients love the ability to book themselves online. The online booking is easy to share in texts/social media.

Cons

Inability to text clients and to re-occurring booking times (our clients come twice a week for many weeks in a row and very time consuming to book each appointment.

Advice to Others

Being able to call would be nice customer service and the text ability, and re-occurring issues if that is important could be frustrating.

Source: Capterra
 

Kelvin from Urway Car Care Inc
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2017

March 2017

Urway Car Care

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Support

So far very thing seems to be checking out. I would recommend this site to my business friends. Oh I do have one question is the site safe enough to accept credit cards without being hacked and losing the customer information?

Source: Capterra
 

Marcus from Apartment Cleaning Scientist LLC

March 2017

March 2017

would like to be able to integrate my current customers

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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would like to be able to integrate my current customers, or set assigned client profiles for scheduling. I have duplicate customers, when there staff goes on site to schedule, instead of just all staff members having access to one account. So if they miss type the customer name it creates a new customer, which in reality is a duplicate customer.

Source: Capterra
 

Bryanna from Junoesque by Bree

March 2017

March 2017

Great Booking App

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
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Quality
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Support

When I started during makeup I needed something quick an easy to help book my clients and receive deposits as well. My clients love how user friendly it is. There were a couple hiccups but the customer service team were quick to resolve the issue! Definitely recommend this tool to any buisness owner.

Source: Capterra
 

Sir from Massage by Sir

March 2017

March 2017

Thumbs Up bookedin

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
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Quality
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Support

I like bookedin. It's Very easy to book clients. Easy to receive payments and to add new items for sell. I just would like if they can to send confirmations to cell phones, not just emails. They say they are working on it. Other than that, thumbs up

Source: Capterra
 

Millie from Milagros Wellness Sanctuary
Number of employees: 1 employee Employees number: 1 employee

March 2017

March 2017

Needs improvement

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
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Quality
Value for Money
Value
Support

Many of my customers do not check email, so I still have to text them confirmations. There is no capability to double or triple book...Almost all of my clients come in for more than one service...I have to adjust the length of time to accommodate more than service especially because they will get multiple text messages for each service requested.

Pros

Ease of making appointments for both professional and client.

Cons

No SMS confirmation capability and inability to book more than one service at once.

Source: Capterra
 

Gordon from Eduquip Motorcycle School

March 2017

March 2017

Bookedin works for me

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I required a program that catered for multiple venues and services.
The best feature of Bookedin for me is the combined view of multiple calendars on one calendar. The ability to sync with Google calendar keeps my day flowing.
Clients who book my services on Bookedin say that it is easy to use.
The ability to customize individual emails for each service adds further functionality that works for me.
I had trailed a few programs and for the above mentioned reasons I chose Bookedin.

Source: Capterra
 

Ash from Frisco touch spa
Number of employees: 1 employee Employees number: 1 employee

March 2017

March 2017

Pretty good

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Quality
Value for Money
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Support

Easy to navigate and easy for my clients to set appts just wish I could add pictures and make it more personal

Pros

Easy to navigate

Cons

Would like to be able to make it more personal with back ground pics and colors

Advice to Others

None

Source: Capterra
 

Jade from Lasting Touch Therapeutic Massage LLC
Number of employees: 1 employee Employees number: 1 employee

March 2017

March 2017

Its a calendar.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Setting up is a little confusing, $$ amounts have no purpose. I would rather have a fully integrated system that interacts with my social network of clients, blog, and website. After contract I will try another .

Pros

Hmmmm.

Cons

The labels including $$ amounts are not self explanatory. It does not take credit card numbers for new clients or interact with a payment system at all.

Advice to Others

It would be nice if credit card numbers were collected and the page was linked directly to my paypal checkout. I would also like to remind people of yhe cancellation fee.

Source: Capterra
 

Angela from Red Planet Services
Number of employees: 1 employee Employees number: 1 employee

March 2017

March 2017

satisfied customer

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

overall bookedin is a wonderful tool for the organization of my business. it has many features that I really appreciate and the customer service I have received so far has been great quick, courteous, and helpful. If I had to pick one flaw it would only be I wish I could send mass emails from within the app other then that bookedin get an A+ from me.

Pros

everything app is great

Cons

wish I could send mass emails from within the app

Advice to Others

maybe set a reminder on the calendar when the monthly payment is going to come out. I always forget

Source: Capterra
 

Kathy from Bluheron Coaching & Consulting
Number of employees: 1 employee Employees number: 1 employee

March 2017

March 2017

An organized time machine

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

BookedIn improved my business and enhanced my life. My clients love it because it is so easy to use. I love it because I can control my time. The software is very intuitive. The graphics are crisp, clean and easy to read. I can sort clients by name and it shows all their appointment history. I can even request a payment using BookedIn.
I did a lot of research on scheduling platforms. Some are less expensive, but the support that BookedIn provides is simply amazing. They answer questions in just minutes - day or night!
My clients also love that they can drop me a note when they make an appointment. BookedIn is a wonderful tool. Try it and see what it can do for you!

Pros

The displays. The ability to sort by client. The day off button. How easy it is to alter my hours and set up different types of work.

Cons

I wish it dealt with time zone changes. I travel and my clients are from all over. If they could book in their time zone and they could see my schedule in their time zone, it sure would be more user friendly for them. Then I'd want to see my appointment in my time zone, depending upon where I was located . I've also gotten some feedback that clients can't cancel their appointments. They keep contacting me to cancel the appointment for them. This needs to be clarified. Directions for cancelling should be visible to clients.

Source: Capterra
 

Shauna from Star You Already Are

March 2017

March 2017

Great for Single bookings but wish you could book Multiple clients

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Love your service for 1 location & 1 appointment/client at a time. WISH you guys could allow multiple clients to book a single event and/or class. AND WISH you could designate different times of availability at different locations. More like mind body's software.

Source: Capterra
 

Jamie from JLAphotography
Number of employees: 1 employee Employees number: 1 employee

March 2017

March 2017

Great but somewhat overpriced

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I love BookedIN. I just started using it last year to book my photography sessions. Overall it does exactly what I need but I do wish it was a little less expensive. I only book on a couple Saturdays and Sundays each month but I fill up those days. BookedIN is great to get deposits paid and create booking spots. I think the site would get business if they lowered prices.
But overall it is fantastic for my business!

Pros

Easy booking for my clients and it collects my required deposits. It used to be awkward to ask clients to prepay or take deposits, but this site makes it easy!

Cons

Price a little high

Advice to Others

Great!

Source: Capterra
 

Ashleigh from Medium Ashleigh

March 2017

March 2017

Payment screen bug

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I paid for the full year of BookedIN, and honestly to have one of the major features sporadically not work is unacceptable. Your payment screen bugs out and the blame has been onto PayPal, however a couple of months in and no fixes. It will send me elsewhere.

Source: Capterra
 

Dennis from CORE Agility
Number of employees: 1 employee Employees number: 1 employee

March 2017

March 2017

Makes life easier

Ease-of-use

Functionality

Product Quality

Customer Support

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Support

Trying to get clients booked in can be a struggle sometimes. With BookedIN this is now stress free, clients can be sent a link or go online and find a suitable time to come in. They can also pay before the session through a confirmation email. Love it!!!

Pros

It's easy to use and it frees up my time

Cons

Reoccurring sessions are not available but I know this is being worked on

Source: Capterra
 

Emmy from The Fit In You
Number of employees: 1 employee Employees number: 1 employee

March 2017

March 2017

Could be better!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I am grateful to have this tool to help take scheduling and canceling of clients off of my plate. However very disappointed in the fact that you can not do a reaccuring appointment and double disappointment that they are not sure when it maybe coming

Pros

Takes time off of my schedule

Cons

1.) you can't do reaccuring appointments

2.) clients have complained about having to re enter all of there information EACH week for each appointment instead of the information being in the system

Source: Capterra
 

Melissa from Melissa Babasin Photography
Number of employees: 1 employee Employees number: 1 employee

March 2017

March 2017

Great Business tool

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I am so glad I signed up for BookedIn. It has made my workflow so much easier, the systerm is easy to use and the communication to my clients is easy and looks very nice & clean. I am very happy with it.

Source: Capterra
 

Brandy from Brandy Burgans Art

March 2017

March 2017

It's just too easy!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

BookedIn has made a huge positive change in my business. I love how simple the platform is for everyone; myself, and my clients to navigate. Even making subtle changes is simple and direct. And my business income has boosted since I began using it. I am anxious for them to begin using a SMS appointing reminder notification in addition to the email reminders, but all in all this program is definitely worth it.

Pros

Ease of use for myself and for my clients.

Cons

Anxiously awaiting the rolling out of SMS confirmations in addition to the current email confirmations.

Source: Capterra
 

Willy from Willy's Auto Detail

March 2017

March 2017

BookedIN Is the best

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
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Support

BookedIN is the easiest way to keep track of your customers and its so easy to use. It also so easy to move customers schedules around and I love how I can keep track of all my records of my clients

Source: Capterra
 

Brandy from Brandy's Beauty Bar

March 2017

March 2017

Time saver

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Using BookedIN is definitely a time saver for me! It makes booking easier for my clients as well. I do wish there were a few more features in addition to what they already offer, but the basics I get do make my life much easier!

Source: Capterra
 
 
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