BookedIN Appointment Scheduling Software


 

BookedIN is a cloud-based appointment scheduling app created for booking appointments and collecting payment for services. The platform allows users to set up automatic confirmation messages, reminders and notification reciepts. It is a suitable fit for any small businesses or individual entrepreneurs that schedule one-on-one appointments with clients and customers.

BookedIN offers contact management, scheduling and invoicing. Users can configure custom intake forms for their clients to fill out during the scheduling process. The application can also be customized to feature company branding and colors. 

Users can maintain multiple calendars, and BookedIN also tracks client histories including past bookings, payment history, no-shows, client contact information and notes. Mobile scheduling apps are available for iOS and Android devices. 

BookedIN offers a 30-day free trial of their system and multiple pricing tiers for continuing service. Tiers include unlimited booking plans for either one schedule or unlimited schedules with either monthly or annual payments. 

 

BookedIN Appointment Scheduling - Calendar
 
  • BookedIN Appointment Scheduling - Calendar
    Calendar
  • BookedIN Appointment Scheduling - Appointment scheduling app
    Appointment scheduling app
  • BookedIN Appointment Scheduling - Booking confirmation
    Booking confirmation
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, Web browser (OS agnostic), Windows 2000, Windows 8

116 Reviews of BookedIN Appointment Scheduling

 

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Software Advice Reviews (6)
More Reviews (110)

Showing 1-6 of 6

William from SubREADY, Inc.
Specialty: Education
Number of employees: 51-200 employees Employees number: 51-200 employees

July 2017

July 2017

BookenIN

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Pros

Mobile scheduling app was very useful in my day to day interaction with it. All information was easy to access.

Cons

Not much of a con, but wish the app ran a little smoother on my phone. Could be an issue I was having with my phone.

 
 

Mishone from Feigin Photography
Specialty: Other

October 2015

October 2015

Love BookedIN. Transformed my business!

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

It is so user friendly, so intuitive, and so simple to change things when I need to. It also helps me keep my finances in order when clients pay deposits. It's really a joy to use.

Likes Least

I wish there were a few more options for customization of the services. Other than that, the product is really very functional.

Recommendations

Give it a shot. You won't be disappointed. The customer support is incredible. REAL PEOPLE!

 
 

Gary from Sipos Financial
Specialty: Other

September 2015

September 2015

Better than Schedulicity, or any other online booking offering!

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

I used to use Schedulicity, but I could not support multiple offices without scheduling conflicts. BookedIn solved that issue.

Likes Least

Nothing to comment on here. They are great.

Recommendations

Make sure it is easy to use on many platforms. Use it as your customer would use it.

 
 

Scott from Total Eclipse Detailing
Specialty: Automotive

September 2015

September 2015

Booked In Review from Auto Detailer

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Easy contacting when issues. Acess to software whereever internet service.

Likes Least

No printable client listing. Mobile application would be great addition.

Recommendations

Great inexpensive program.
Easy to use.
Can be modify setting to meet your business needs.

 
 

Hillary from www.mobiletankc.com
Specialty: Other

September 2015

September 2015

I use BookedIn for my company, I absolutely LOVE this booking system!

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

The support staff is incredibly friendly and quick in response. Always there for you when you need help. The software is very simple to set up and the payment plans are very affordable.

Likes Least

There really isn't much I don't like~ They do an incredible job with everything!

Recommendations

I looked into SEVERAL other booking sites, and they were all much more expensive, and MUCH more complex.

 
 

Lisel from Sutter Tax, Financial & Insurance Services, Inc.
Specialty: Other

September 2015

September 2015

Scheduling System that is powerful, yet easy to operate!

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

The vendor is very responsive to client needs, ideas and suggestions. Excellent customer service. The product is easy to use which is why I chose it, no complicated set up, instructions or classes needed.

Likes Least

I wish it had an App. It would make using the product more convenient.

Recommendations

See if there are any other products out there that you can figure out without a complicated set up and set of instructions, and I mean an end product that actually works like this one does.

 
 
 
Showing 1-20 of 110

Sarah from Why Knot Massage Therapy

July 2017

July 2017

My favorite scheduling software

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
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Quality
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Value
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Pros

They are SO easy to use! I've tried every scheduling software out there and BookedIN is by far the best. It has the easiest user face, and they send email and text reminders which I love.

Cons

I wish I could select specifically how far in advance reminders are sent. And unfortunately you can't input clients as regularly repeating.

Source: Capterra
 

Brandi from Massage @ Bell

July 2017

July 2017

It's made booking clients easy

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
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Quality
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Value
Support
Pros

Notifications of activity and ease of access on the mobile app. I really do like the product but expecting me to type a lot to submit is silly

Cons

Being able to book several appointments at once. Standing appointments for clients.

Source: Capterra
 

Andrea from Andrea Czarnecki Massage Therapy
Number of employees: 1 employee Employees number: 1 employee

July 2017

July 2017

It has changed the way I run my business!I'm able to leave my phone at home for a change!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
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Support

Better use of time to start! I am able to focus on running my business and give my clients the best possible care without worrying about the minute details of booking people in. My clients love the convenience!

Pros

The best part about the BookedIn system is that I am no longer attached to my phone. Clients can easily access my business booking site, they don't need a password or profile to book and it literally takes 30 seconds for them to book their own appointments! I am so pleased with how much stress this has taken off my plate. Not having to text people appointment options and wait until they get back to me has streamlined how my schedule fills. I have gotten new clients in the last month and even more during the trial period. I can't say enough about how easy it is to use.

Cons

There is a minor lag sometimes when switching screens and while using the desktop version I sometimes have to refresh the page but again only minor. I have only had one occurence where someone didn't receive their text reminder but it was caught and I was able to confirm via an alternate means of communication but otherwise I am loving it!

Source: Capterra
 

Tina from Burgdorf and Associates

July 2017

July 2017

easy to navigate

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Pros

less time spent on scheduling appointments with clients, more time to do other daily activities, less headaches chasing client down

Source: Capterra
 

Jordyn from JG Photography
Number of employees: 1 employee Employees number: 1 employee

July 2017

July 2017

Easy to use, helps me keep track of clients.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Support

It's like having a personal secretary at your fingertips. It send your alerts and your clients are able to get in touch with you easily. I've had more business because I'm able to keep track of all my photo shoots and clients

Pros

This is an amazing software that reminds me when I have sessions with clients. It sends them automatic reminders. It's able to accept payment through the site.

Source: Capterra
 

Jacqueline from For the Love of Learning

July 2017

July 2017

So far it has been a good experience. I enjoy the ease for customers.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Pros

Easy access, syncs with calendar, everything auto-populated when customer enters information. Easy to read and organize customers.

Source: Capterra
 

Liz from A+ Academy Driving School

June 2017

June 2017

bookedIn has been very efficient for scheduling appointments

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Pros

The integration onto our website was simple to set up and has been efficient in signing up customers.

Source: Capterra
 

Diana from Diana Osborne Hair
Number of employees: 1 employee Employees number: 1 employee

June 2017

June 2017

LOVE that it has automated reminder email and text system! Easy to use, could have more features.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Support

Automated email and text reminders are amazing!!! And that I can access it from anywhere online.

Pros

Email and text reminders, slightly customizable which is great. It's also very easy to use and figure out. The online booking is a great option as well for the price (although I don't use it).

Cons

I would love to completely customize the email and text reminders, and also I'd love if I could book a processing time in between colours, etc. It would allow my timing to be more clear, right now it's just stacks it even if I'm double booking. And for some reason the last update made the blocks that are booked more squished.

Source: Capterra
 

Marlena from Mississauga Colonics

June 2017

June 2017

Seamless transition from my old system, easy front and backend

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
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Pros

Easy to use for simple one room/ one therapist operation. Looks great, booking widget integration was easy. I was able to continue accepting payments via pay pal.

Cons

Need a wait list option, I haven't been able to figure out how to easily set it up for a multiple room clinic with different therapy options.

Source: Capterra
 

Pepper from 13 Arrows Tattoo
Number of employees: 1 employee Employees number: 1 employee

June 2017

June 2017

Fantastic and so user-friendly!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
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Support

Time saving, more organized and streamlined workflow and client scheduling management.

Pros

I have tried several appointment booking software applications and this is the best one by far! So easy to use and convenient... no more needing my appointment book in front of me when I am out of the shop. I can access my schedule with the touch of a button by smart phone anywhere I go, on my iPad too! It has a clean crisp layout and is very straightforward. I really love how easy it is to navigate to my client list and find out when all of their appointments are. I also love the professional look of the booking page that the client sees.

Cons

It would be nice if there was an easier way to print your monthly schedule out, but the current way is not too frustrating.

Source: Capterra
 

Juan from Cee Jays Pet Services
Number of employees: 1 employee Employees number: 1 employee

June 2017

June 2017

Best booking app available!!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
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Pros

Ease of use. I like that clients are notified via email and text. Client can confirm by either method. For the business owner its one less thing to worry about.

Cons

Booked in has been such a great app. Since we have been using BookedIN, I do not have any cons that I can think of.

Source: Capterra
 

Mike from Consultants
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Nice design, 'relatively' easy to use.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Quality
Value for Money
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Some clients appreciate the ease of making bookings

Pros

The design itself. It looks clean. It was the easiest to use right off the bate out of 6 calendars I tried.

Cons

No international time zone converter built in so clients in other countries can see at a glance what the corresponding time is, when they book appointments which are in my time.
To be honest, it is VERY overpriced, for a simple calendar app, which makes me think about canceling soon. There are alternatives out there, even free ones. I wanted to try it first though.

Source: Capterra
 

Dondray from 5th elements of prosper LLC
Number of employees: 1 employee Employees number: 1 employee

June 2017

June 2017

It works

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Easy client booking , but its kinda like paying top fallout dollar for a lazy assistant

Pros

It works and its easy for clients to book out of all of the app, its easy for the client's to book and its not share site like two other apps ,

Cons

cost is high for the app, no option to leaving header notes near company name , no way to leave disclaimers , no premade services list , theyre apps that are way cheaper with premade services list , no place for your logos or pictures , 90% of the apps offer a great deal for a lot less, i have 3 salons ive been testing new apps to get rid of an old one , other app have option with pricing for user quantities as well, pricing on app with functionality of options for the price with customization ability are the biggest down fall, as i said the app is easy for the clients to book, this is why i mainly picked it , i picked this app over about 12 apps mainly do to the fact of it being user friendly and in hopes of the it getting better with time , I go back and forth and see how the other apps are being updated client user friendly is very when a great deal of your clients are older , not sure of how long im going to use it for now , i was using my apple calender app at first but it take a lot of my time sometimes when im at my main job , ,if it works and if its affordable enough people will use it forever cause it works , more people would take the option of this app, fix pricing ,customization ability, and you guys have me all the way

Source: Capterra
 

Marcus from Apartment Cleaning Scientists
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

No problems I love bookedin has made my scheduling worry and hassle free. customers never complain.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Hassle free Scheduling

Pros

Everything
duplicating clients, merge of duplicates would be very helpful. Clients profiles should be set so they can't create duplicates due to misspelling if name.

Source: Capterra
 

Lindsay from Sculpt Weight Loss
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2017

March 2017

BookedIn for new business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

We appreciate bookedIn. Any less than 5 is because we know they will continue to add the features and functionality needed and that clients expect-ability to text for appointment reminders. To repeat bookings biweekly, every week same time, etc. Further, only being able to email has been a bit frustrating as a new business learning. They are very fast at responding we just enjoy talking.

Pros

Basic to use, not complicated. Easy to update/change services and hours. Our clients love the ability to book themselves online. The online booking is easy to share in texts/social media.

Cons

Inability to text clients and to re-occurring booking times (our clients come twice a week for many weeks in a row and very time consuming to book each appointment.

Advice to Others

Being able to call would be nice customer service and the text ability, and re-occurring issues if that is important could be frustrating.

Source: Capterra
 

Kelvin from Urway Car Care Inc
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2017

March 2017

Urway Car Care

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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So far very thing seems to be checking out. I would recommend this site to my business friends. Oh I do have one question is the site safe enough to accept credit cards without being hacked and losing the customer information?

Source: Capterra
 

Marcus from Apartment Cleaning Scientist LLC

March 2017

March 2017

would like to be able to integrate my current customers

Ease-of-use

Functionality

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would like to be able to integrate my current customers, or set assigned client profiles for scheduling. I have duplicate customers, when there staff goes on site to schedule, instead of just all staff members having access to one account. So if they miss type the customer name it creates a new customer, which in reality is a duplicate customer.

Source: Capterra
 

Bryanna from Junoesque by Bree

March 2017

March 2017

Great Booking App

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Quality
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When I started during makeup I needed something quick an easy to help book my clients and receive deposits as well. My clients love how user friendly it is. There were a couple hiccups but the customer service team were quick to resolve the issue! Definitely recommend this tool to any buisness owner.

Source: Capterra
 

Sir from Massage by Sir

March 2017

March 2017

Thumbs Up bookedin

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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I like bookedin. It's Very easy to book clients. Easy to receive payments and to add new items for sell. I just would like if they can to send confirmations to cell phones, not just emails. They say they are working on it. Other than that, thumbs up

Source: Capterra
 

Millie from Milagros Wellness Sanctuary
Number of employees: 1 employee Employees number: 1 employee

March 2017

March 2017

Needs improvement

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
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Many of my customers do not check email, so I still have to text them confirmations. There is no capability to double or triple book...Almost all of my clients come in for more than one service...I have to adjust the length of time to accommodate more than service especially because they will get multiple text messages for each service requested.

Pros

Ease of making appointments for both professional and client.

Cons

No SMS confirmation capability and inability to book more than one service at once.

Source: Capterra
 
 
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