BookedIN Appointment Scheduling Software


 

BookedIN is a cloud-based appointment scheduling app created for booking appointments and collecting payment for services. The platform allows users to set up automatic confirmation messages, reminders and notification reciepts. It is a suitable fit for any small businesses or individual entrepreneurs that schedule one-on-one appointments with clients and customers.

BookedIN offers contact management, scheduling and invoicing. Users can configure custom intake forms for their clients to fill out during the scheduling process. The application can also be customized to feature company branding and colors. 

Users can maintain multiple calendars, and BookedIN also tracks client histories including past bookings, payment history, no-shows, client contact information and notes. Mobile scheduling apps are available for iOS and Android devices. 

BookedIN offers a 30-day free trial of their system and multiple pricing tiers for continuing service. Tiers include unlimited booking plans for either one schedule or unlimited schedules with either monthly or annual payments. 

 

BookedIN Appointment Scheduling - Calendar
 
  • BookedIN Appointment Scheduling - Calendar
    Calendar
  • BookedIN Appointment Scheduling - Appointment scheduling app
    Appointment scheduling app
  • BookedIN Appointment Scheduling - Booking confirmation
    Booking confirmation
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, Web browser (OS agnostic), Windows 2000, Windows 8

109 Reviews of BookedIN Appointment Scheduling

 

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Software Advice Reviews (5)
More Reviews (104)

Showing 1-5 of 5

Mishone from Feigin Photography
Specialty: Other

October 2015

October 2015

Love BookedIN. Transformed my business!

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

It is so user friendly, so intuitive, and so simple to change things when I need to. It also helps me keep my finances in order when clients pay deposits. It's really a joy to use.

Likes Least

I wish there were a few more options for customization of the services. Other than that, the product is really very functional.

Recommendations

Give it a shot. You won't be disappointed. The customer support is incredible. REAL PEOPLE!

 
 

Gary from Sipos Financial
Specialty: Other

September 2015

September 2015

Better than Schedulicity, or any other online booking offering!

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

I used to use Schedulicity, but I could not support multiple offices without scheduling conflicts. BookedIn solved that issue.

Likes Least

Nothing to comment on here. They are great.

Recommendations

Make sure it is easy to use on many platforms. Use it as your customer would use it.

 
 

Scott from Total Eclipse Detailing
Specialty: Automotive

September 2015

September 2015

Booked In Review from Auto Detailer

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

Easy contacting when issues. Acess to software whereever internet service.

Likes Least

No printable client listing. Mobile application would be great addition.

Recommendations

Great inexpensive program.
Easy to use.
Can be modify setting to meet your business needs.

 
 

Hillary from www.mobiletankc.com
Specialty: Other

September 2015

September 2015

I use BookedIn for my company, I absolutely LOVE this booking system!

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

The support staff is incredibly friendly and quick in response. Always there for you when you need help. The software is very simple to set up and the payment plans are very affordable.

Likes Least

There really isn't much I don't like~ They do an incredible job with everything!

Recommendations

I looked into SEVERAL other booking sites, and they were all much more expensive, and MUCH more complex.

 
 

Lisel from Sutter Tax, Financial & Insurance Services, Inc.
Specialty: Other

September 2015

September 2015

Scheduling System that is powerful, yet easy to operate!

Ease-of-use

Functionality

Product Quality

Customer Support

Likes Best

The vendor is very responsive to client needs, ideas and suggestions. Excellent customer service. The product is easy to use which is why I chose it, no complicated set up, instructions or classes needed.

Likes Least

I wish it had an App. It would make using the product more convenient.

Recommendations

See if there are any other products out there that you can figure out without a complicated set up and set of instructions, and I mean an end product that actually works like this one does.

 
 
 
Showing 1-20 of 104

Liz from A+ Academy Driving School

June 2017

June 2017

bookedIn has been very efficient for scheduling appointments

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
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Pros

The integration onto our website was simple to set up and has been efficient in signing up customers.

Source: Capterra
 

Diana from Diana Osborne Hair
Number of employees: 1 employee Employees number: 1 employee

June 2017

June 2017

LOVE that it has automated reminder email and text system! Easy to use, could have more features.

Ease-of-use

Functionality

Product Quality

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Value for Money

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Automated email and text reminders are amazing!!! And that I can access it from anywhere online.

Pros

Email and text reminders, slightly customizable which is great. It's also very easy to use and figure out. The online booking is a great option as well for the price (although I don't use it).

Cons

I would love to completely customize the email and text reminders, and also I'd love if I could book a processing time in between colours, etc. It would allow my timing to be more clear, right now it's just stacks it even if I'm double booking. And for some reason the last update made the blocks that are booked more squished.

Source: Capterra
 

Marlena from Mississauga Colonics

June 2017

June 2017

Seamless transition from my old system, easy front and backend

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Pros

Easy to use for simple one room/ one therapist operation. Looks great, booking widget integration was easy. I was able to continue accepting payments via pay pal.

Cons

Need a wait list option, I haven't been able to figure out how to easily set it up for a multiple room clinic with different therapy options.

Source: Capterra
 

Pepper from 13 Arrows Tattoo
Number of employees: 1 employee Employees number: 1 employee

June 2017

June 2017

Fantastic and so user-friendly!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Time saving, more organized and streamlined workflow and client scheduling management.

Pros

I have tried several appointment booking software applications and this is the best one by far! So easy to use and convenient... no more needing my appointment book in front of me when I am out of the shop. I can access my schedule with the touch of a button by smart phone anywhere I go, on my iPad too! It has a clean crisp layout and is very straightforward. I really love how easy it is to navigate to my client list and find out when all of their appointments are. I also love the professional look of the booking page that the client sees.

Cons

It would be nice if there was an easier way to print your monthly schedule out, but the current way is not too frustrating.

Source: Capterra
 

Juan from Cee Jays Pet Services
Number of employees: 1 employee Employees number: 1 employee

June 2017

June 2017

Best booking app available!!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Quality
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Pros

Ease of use. I like that clients are notified via email and text. Client can confirm by either method. For the business owner its one less thing to worry about.

Cons

Booked in has been such a great app. Since we have been using BookedIN, I do not have any cons that I can think of.

Source: Capterra
 

Mike from Consultants
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

Nice design, 'relatively' easy to use.

Ease-of-use

Functionality

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Value for Money

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Some clients appreciate the ease of making bookings

Pros

The design itself. It looks clean. It was the easiest to use right off the bate out of 6 calendars I tried.

Cons

No international time zone converter built in so clients in other countries can see at a glance what the corresponding time is, when they book appointments which are in my time.
To be honest, it is VERY overpriced, for a simple calendar app, which makes me think about canceling soon. There are alternatives out there, even free ones. I wanted to try it first though.

Source: Capterra
 

Dondray from 5th elements of prosper LLC
Number of employees: 1 employee Employees number: 1 employee

June 2017

June 2017

It works

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Easy client booking , but its kinda like paying top fallout dollar for a lazy assistant

Pros

It works and its easy for clients to book out of all of the app, its easy for the client's to book and its not share site like two other apps ,

Cons

cost is high for the app, no option to leaving header notes near company name , no way to leave disclaimers , no premade services list , theyre apps that are way cheaper with premade services list , no place for your logos or pictures , 90% of the apps offer a great deal for a lot less, i have 3 salons ive been testing new apps to get rid of an old one , other app have option with pricing for user quantities as well, pricing on app with functionality of options for the price with customization ability are the biggest down fall, as i said the app is easy for the clients to book, this is why i mainly picked it , i picked this app over about 12 apps mainly do to the fact of it being user friendly and in hopes of the it getting better with time , I go back and forth and see how the other apps are being updated client user friendly is very when a great deal of your clients are older , not sure of how long im going to use it for now , i was using my apple calender app at first but it take a lot of my time sometimes when im at my main job , ,if it works and if its affordable enough people will use it forever cause it works , more people would take the option of this app, fix pricing ,customization ability, and you guys have me all the way

Source: Capterra
 

Marcus from Apartment Cleaning Scientists
Number of employees: 2-10 employees Employees number: 2-10 employees

June 2017

June 2017

No problems I love bookedin has made my scheduling worry and hassle free. customers never complain.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Hassle free Scheduling

Pros

Everything
duplicating clients, merge of duplicates would be very helpful. Clients profiles should be set so they can't create duplicates due to misspelling if name.

Source: Capterra
 

Lindsay from Sculpt Weight Loss
Number of employees: 2-10 employees Employees number: 2-10 employees

March 2017

March 2017

BookedIn for new business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
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Quality
Value for Money
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We appreciate bookedIn. Any less than 5 is because we know they will continue to add the features and functionality needed and that clients expect-ability to text for appointment reminders. To repeat bookings biweekly, every week same time, etc. Further, only being able to email has been a bit frustrating as a new business learning. They are very fast at responding we just enjoy talking.

Pros

Basic to use, not complicated. Easy to update/change services and hours. Our clients love the ability to book themselves online. The online booking is easy to share in texts/social media.

Cons

Inability to text clients and to re-occurring booking times (our clients come twice a week for many weeks in a row and very time consuming to book each appointment.

Advice to Others

Being able to call would be nice customer service and the text ability, and re-occurring issues if that is important could be frustrating.

Source: Capterra
 

Kelvin from Urway Car Care Inc
Number of employees: 11-50 employees Employees number: 11-50 employees

March 2017

March 2017

Urway Car Care

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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So far very thing seems to be checking out. I would recommend this site to my business friends. Oh I do have one question is the site safe enough to accept credit cards without being hacked and losing the customer information?

Source: Capterra
 

Marcus from Apartment Cleaning Scientist LLC

March 2017

March 2017

would like to be able to integrate my current customers

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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would like to be able to integrate my current customers, or set assigned client profiles for scheduling. I have duplicate customers, when there staff goes on site to schedule, instead of just all staff members having access to one account. So if they miss type the customer name it creates a new customer, which in reality is a duplicate customer.

Source: Capterra
 

Bryanna from Junoesque by Bree

March 2017

March 2017

Great Booking App

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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When I started during makeup I needed something quick an easy to help book my clients and receive deposits as well. My clients love how user friendly it is. There were a couple hiccups but the customer service team were quick to resolve the issue! Definitely recommend this tool to any buisness owner.

Source: Capterra
 

Sir from Massage by Sir

March 2017

March 2017

Thumbs Up bookedin

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

I like bookedin. It's Very easy to book clients. Easy to receive payments and to add new items for sell. I just would like if they can to send confirmations to cell phones, not just emails. They say they are working on it. Other than that, thumbs up

Source: Capterra
 

Millie from Milagros Wellness Sanctuary
Number of employees: 1 employee Employees number: 1 employee

March 2017

March 2017

Needs improvement

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Many of my customers do not check email, so I still have to text them confirmations. There is no capability to double or triple book...Almost all of my clients come in for more than one service...I have to adjust the length of time to accommodate more than service especially because they will get multiple text messages for each service requested.

Pros

Ease of making appointments for both professional and client.

Cons

No SMS confirmation capability and inability to book more than one service at once.

Source: Capterra
 

Gordon from Eduquip Motorcycle School

March 2017

March 2017

Bookedin works for me

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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I required a program that catered for multiple venues and services.
The best feature of Bookedin for me is the combined view of multiple calendars on one calendar. The ability to sync with Google calendar keeps my day flowing.
Clients who book my services on Bookedin say that it is easy to use.
The ability to customize individual emails for each service adds further functionality that works for me.
I had trailed a few programs and for the above mentioned reasons I chose Bookedin.

Source: Capterra
 

Ash from Frisco touch spa
Number of employees: 1 employee Employees number: 1 employee

March 2017

March 2017

Pretty good

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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Quality
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Easy to navigate and easy for my clients to set appts just wish I could add pictures and make it more personal

Pros

Easy to navigate

Cons

Would like to be able to make it more personal with back ground pics and colors

Advice to Others

None

Source: Capterra
 

Jade from Lasting Touch Therapeutic Massage LLC
Number of employees: 1 employee Employees number: 1 employee

March 2017

March 2017

Its a calendar.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Quality
Value for Money
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Setting up is a little confusing, $$ amounts have no purpose. I would rather have a fully integrated system that interacts with my social network of clients, blog, and website. After contract I will try another .

Pros

Hmmmm.

Cons

The labels including $$ amounts are not self explanatory. It does not take credit card numbers for new clients or interact with a payment system at all.

Advice to Others

It would be nice if credit card numbers were collected and the page was linked directly to my paypal checkout. I would also like to remind people of yhe cancellation fee.

Source: Capterra
 

Angela from Red Planet Services
Number of employees: 1 employee Employees number: 1 employee

March 2017

March 2017

satisfied customer

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Value for Money
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overall bookedin is a wonderful tool for the organization of my business. it has many features that I really appreciate and the customer service I have received so far has been great quick, courteous, and helpful. If I had to pick one flaw it would only be I wish I could send mass emails from within the app other then that bookedin get an A+ from me.

Pros

everything app is great

Cons

wish I could send mass emails from within the app

Advice to Others

maybe set a reminder on the calendar when the monthly payment is going to come out. I always forget

Source: Capterra
 

Kathy from Bluheron Coaching & Consulting
Number of employees: 1 employee Employees number: 1 employee

March 2017

March 2017

An organized time machine

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
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BookedIn improved my business and enhanced my life. My clients love it because it is so easy to use. I love it because I can control my time. The software is very intuitive. The graphics are crisp, clean and easy to read. I can sort clients by name and it shows all their appointment history. I can even request a payment using BookedIn.
I did a lot of research on scheduling platforms. Some are less expensive, but the support that BookedIn provides is simply amazing. They answer questions in just minutes - day or night!
My clients also love that they can drop me a note when they make an appointment. BookedIn is a wonderful tool. Try it and see what it can do for you!

Pros

The displays. The ability to sort by client. The day off button. How easy it is to alter my hours and set up different types of work.

Cons

I wish it dealt with time zone changes. I travel and my clients are from all over. If they could book in their time zone and they could see my schedule in their time zone, it sure would be more user friendly for them. Then I'd want to see my appointment in my time zone, depending upon where I was located . I've also gotten some feedback that clients can't cancel their appointments. They keep contacting me to cancel the appointment for them. This needs to be clarified. Directions for cancelling should be visible to clients.

Source: Capterra
 

Shauna from Star You Already Are

March 2017

March 2017

Great for Single bookings but wish you could book Multiple clients

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
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Love your service for 1 location & 1 appointment/client at a time. WISH you guys could allow multiple clients to book a single event and/or class. AND WISH you could designate different times of availability at different locations. More like mind body's software.

Source: Capterra
 
 
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