Faster route optimization and scheduling is made possible with WorkWave Route Manager's web-based Route Planner. Included in each route plan are maps, accurate mileage information, and cost estimates.
Dispatchers can provide drivers with printed, emailed or HTML route links. Dispatchers can deliver approved route plans through the mobile app, email or printed manifest. It also works on devices like iPads, iPhones, and Androids. Users can change and regenerate route plans in seconds, honoring logistical constraints like breaks, driver skills, time commitments, and layovers.
WorkWave Route Manager will automatically consider all constraints, including vehicle load limits, comparing against administrator-defined settings, and warn users of violations. It provides dispatchers the tools to optionally fine-tune Route Manager leveraging their local business knowledge, with drag and drop, route locking and best-fit functions. It also helps users compare live routes in real time with scheduled stops to help them identify critical issues and trends.
WorkWave Route Manager can help integrate the system into any existing enterprise resource planning (ERP) or customer relationship management (CRM) system through spreadsheet templates or published APIs. Route Manager is a turnkey offering, hosted in a secure cloud environment.
Tiffany from Fitlife Foods
Specialty: Delivery service
Employees number: 51-200 employees
Our company was new to delivery and had many requirements for a routing program. Workwave/Viamente has met all of them. They are a fantastic company to work with. Not only do they have wonderful customer service, but they are always on top of new technology changes to ensure their application is one of the best.
Ability to route from a remote location
Ease of Accessibility
Love the ability to add comments into a specific stop for any issues that may have arrived.
Only able to approve 3 days out, however this would not be a concern for most other users. We have pre-planned delivery orders so customers must place their order 4 days in advance.
Don't think twice about this product. It is a wonderful investment for any company and it can do so much more than I listed above.
Alex from Zone 7
Employees number: 11-50 employees
At first I thought this program was easy to use and comprhensive, then as I started to play with it I realized all of the work it does is based on every little detail you include in it. This is where is becomes a little less user friendly because unless you have time to put into it, it will not give accurate times/routes according to your vehicles, traffic, etc. With that being said, if you do have the time to accumulate the information and input it into the program, it becomes a useful tool in building routes, dispatching routes, and communicating with the drivers. It is also Excel-friendly which is a big plus for my company.
Excel-friendly, information is easy to view, great organizational tool
Inputting every detail of information from traffic patterns to truck routes, etc.
Plan to take a few weeks to program this RouteManager to suit yout needs.
Karen from MSI
They take feedback and are improving the system weekly. Cheap monthly fee compared to other systems on the market.
Cheap isn't always best. If you have the patience of dealing with the technical problems then it is fine. Still not 100% up and running and are now past the 90 day mark. Techs are unable to see other schedules and cannot change their schedules using the app.
Do plenty of research . If something is new it is not always going to be perfect and there's alot of work in getting set up. This service is taking all our feedback and implementing into the software, which is amazing. But it is time consuming as the end user.
Justin from EBI
Specialty: Garbage/waste management
Easy to use, easy to deploy and competitive pricing.
API helps with integration.
A french version would be nice.
The route printing is a bit limited but we want to use the Iphone App ASAP anyway.
Trial, spend some time within your trial period to get as close as possible to a prodution ready environment.
Cindy from Columbus State University
Specialty: Other Nondurable Goods
The Viamente Route Planner software helped us tame a project that was loathed by many. Our team would have to load 2500 addresses into a map software that could not group routes on its own. We would have to draw boxes on our maps, zoom in to print the map and list of addresses, and then zoom back out. Then, we would repeat that process 250 times to give us 10 houses to a route. Viamente took the manual work out of it. It was able to group the houses into routes of 10 on its own and then provide us with a way to print maps and lists easily.
I was a little apprehensive about purchasing online software from a company so far away. However, the Viamente team discussed all my concerns with me and provided me with such great support. We have never regretted our purchase.
You absolutely have to try this software before you decide on any other software. You will not believe the difference it can make in your route planning. It is a huge timesaver and has the most up-to-date maps of any software I reviewed at the time.
Dan from Glen Echo Fine Foods
Specialty: Food & Beverage
Great value for the price. Easy to use. The Excel upload is very useful. We use this product everyday to plan routes. Having access to the tool via the cloud allows anyone to use regardless of location.
It does not take traffic patterns into account very well. It does not have GPS tracking integrated.
It does most basic route planning functions very well.
Brian from Mesmerize Marketing
Viamente is amazing. It saves me about 10 hours a week for less than $1 a day! Viamente also has excellent customer service.
As much as I love Viamente and the mobile version, I'd really like to see an app for the Android and iPhone.
I highly recommend using Viamente, as they are hands down one of the best software companies out there.