AxisCare Software


 

Established by home care professionals, AxisCare Home Care Software provides a system designed with the workflow of a private duty agency in mind. AxisCare provides a scheduling software solution that features a GPS Mobile App, automatic invoicing, billing and payroll integrations, custom forms, reporting, and more.

AxisCare can be used on any web browser and any operating system, even on phones and tablets. Within the system, the telephony tool enables caregivers to check in and out from a client's home via cell phone or the client's home phone. Notifications are available via email and text; the system can send a notification if a caregiver is running late, helping to maximize communication between the caregiver and the office.

Additionally, the marketing module can integrate with most popular email providers (Google, Apple, Outlook), and the scheduling module offers real-time calendars that alert users of things like double appointment bookings and caregiver overtime. Businesses can track their ROI on advertising, increase lead conversion, create campaigns, and more.

 

AxisCare - Dashboard
 
  • AxisCare - Dashboard
    Dashboard
  • AxisCare - Client page
    Client page
  • AxisCare - Integrated payroll & billing
    Integrated payroll & billing
  • AxisCare - Patient management & scheduling
    Patient management & scheduling
  • AxisCare - Mobile platform
    Mobile platform
  • AxisCare - Weekly client outlook
    Weekly client outlook
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 2000

213 Reviews of AxisCare

 

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Software Advice Reviews (191)
More Reviews (22)

Showing 1-20 of 191

Joshua from Visiting Angels
Specialty: Home Health Care
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2017

April 2017

Love

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Axis Care is a very accommodating company. They have worked with us since the beginning and have made many changes to our liking. I believe it could be more fluid, but I believe they are getting there. The staff is excellent and we enjoy working with them very much.

Pros

The OS is pretty simple
They are willing to change the site to accommodate our needs
Price
Reports
Phone App

Cons

It isn't as fluid as it could be, pages could work together more
Care Note week and Billing week does not match and is a major annoyance (needs to be sun-sat and should have a bi-weekly option)
Does not sync/update Home Care Pulse when cases end, even though the information is updated from our system
Website is very hard to navigate on a phone when making changes

 
 

Alena from Lux Home Care
Specialty: Home Health Care
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2017

April 2017

Wonderful !

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

I love this software. I don't think I could run my business without it!

 
 

Amber from Select Senior Care
Specialty: Home Health Care
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2017

April 2017

Feedback

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Easy to learn and use. There are still a few kinks, like the accepted visits in the bulletin still do not remove themselves once accepted and filled. We have to hide these daily, but otherwise the system is easy to use and the mobile app is a great feature.

 
 

Freda from Harmony Home Care
Specialty: Home Health Care
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

My life revolves around AxisCare!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I love Axis Care because it keeps me and my business organized. I use it all day long! It is so worth it to plug all your info in for all aspects of your business.

 
 

Jennifer from Bloom Alaska Healthcare Services LLC
Specialty: Home Health Care
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2017

April 2017

It's been a great 3 years.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I've been using their services for my healthcare agency since 2014. I would say they are very personable and quick to respond. They have evolved and stayed on top of the healthcare management info trends and I believe they will continue to do greater things. After I decided to close my agency, they were able to accommodate a lower affordable rate to keep my client files in their system. Thank you for all you do and thank you for the great leadership you have provided all the way from the top.

 
 

Anne from Home Instead Senior Care
Specialty: Home Health Care
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2017

April 2017

Axiscare is user friendly

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I have used this software for 2.5 years and I was able to learn it in only a couple days which is very handy in my line of work. Axiscare routinely updates their look and features to keep running more efficiently. I have referred Axiscare to many companies and will continue to do so.

 
 

Marianne from Champion Home Health Care
Specialty: Home Health Care
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Software that makes life simpler

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Axiscare has come so far since I started using the product 2 years ago, and it has made our daily business interactions almost seamless. The "copy visit" feature has been extremely useful, and I have benefited greatly from several of the reports I am able to create during billing. I would recommend this product without hesitation to other home healthcare business owners.

Pros

How easy it is to train caregivers and employees
The "Report" features
How it allows for almost paperless functionality

Cons

Mileage feature in Recommend caregiver is incorrect
Need a "no availability" block for caregivers that are unavailable for months at a time that will remove them from "recommend caregiver"
Feature that shows how many hours the caregivers are currently scheduled for on the main caregiver list page

 
 

Garret from Assisting Hands Pasco
Specialty: Home Health Care
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2017

April 2017

EASY

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I love how user friendly Axis Care is to learn and use on a daily basis!

Pros

The notes section makes it real easy for me to leave detailed notes that my scheduler can use as a reference when determining what caregiver would suit each client

Cons

In the marketing tab there is tool to plan routes. I wish this tool was also in the clients tab so I could simply plug in client addresses and plan the best route when doing multiple follow up visits

 
 

Robbie from Visiting Angels
Specialty: Private Duty
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2017

April 2017

Not as user friendly as other scheduling software I have used

Ease-of-use

Functionality

Product Quality

Customer Support

I have used other scheduling software over the years that is much easier to use and locate reports and to monitor the days scheduled shifts

Pros

The pro is customer service

Cons

Its confusing and not easily navigated

 
 

Vianelis from Champion Home Health Care
Specialty: Private Duty
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Amazing!

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

It's amazing. I love using it everyday. Even the new caregivers get excited when they walk in and see all the amazing features we have to offer.

 
 

Kelly from Rest At Home, LLC.
Specialty: Home Health Care
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Great Tool For Managing An Agency

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

The software is really good for scheduling and keeping track of your clients. It is intuitive and relatively easy to navigate. The company is committed to pushing out improvements and does so by listening to their customers. It provides the efficacy needed to manage staff and clients as well as each case.

Pros

Intuitive, easy to navigate, relatively robust client management capabilities.

Cons

Needs to be some kinks worked out with the telephony. In brief, the times noted respectively to a client isn't always accurate if a caregiver goes over the allotted time of one client and then tries to call in for another client in the same day. If the time the caregiver went over with client A is overlapped with the next client, client B, then telephony does not recognize the correct client.

One other needed improvement is the application. Very archaic and needs to be customizable and not static. Too sterile.

 
 

MaryAnn from Assisting Hands
Specialty: Home Health Care
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2017

April 2017

AxisCare Review

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Easy. Was shown once how the system worked. Never an issue

Pros

Simple

Cons

Want ability to copy paste client info into a program that will map out location

 
 

Carol from HomeBridge Care
Specialty: Private Duty
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2017

April 2017

Don't look anywhere else. Axis is the best for your business needs. Trust me....I know

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

After using a few other software systems we stumbled across AxisCare. It is very user friendly. It took me less than an hour to be independent with the software. We use AxisCare for our "in home PAS business" and for our "Assisted Living Business" The customer support ladies are wonderful, friendly and always eager to help. They listen to our issues and try to adapt the software to meet our needs. Payroll and invoicing is so easy with AxisCare. I can't think of any upgrades that are needed at this moment.

Pros

Telephonic clock in and out for employees that transfers into the payroll reports. This makes payroll so easy. Same with invoicing.

Cons

The recent upgrades to AxisCare fixed the one con I had with the software.

 
 

Andreo from Being A Blessing Consulting Agency, LLC
Specialty: Home Health Care
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

AxisCare is Awesome!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We got this a couple months ago and it is just what we were looking for. As soon as we got access to the software all of the possibilities that this bring to the for the front of your mind. Imagine having a software that lets your caregivers essentially pick their own schedules. That leads to a lower turnover with your caregivers. Also the clock-in methods are perfect for the tech savvy younger aides that love to use their smartphones (AxisCare App) and then you have your older caregivers that are not too tech savvy you have the telephony system where they can use any phone to clock-in. The customer support team is awesome. I called the number not knowing they were closed and someone actually picked up the phone after hours excited to talk to me and answer a simple question for me. The trainers are some of the best. If you do not know something they will stay on the phone with you and break it down into small pieces for your understanding. And the price is the best that I have ran across by far. If your looking for more bang for your buck then AxisCare is it!!!

Pros

The whole software it self.

Cons

I serious dont have any cons at the moment.

 
 

Brenda from Visiting Angels of Columbia MO
Specialty: Home Health Care
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Great Customer Service

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

The AxisCare Team is always friendly and professional. No matter who answers the phone they usually know the answer to any issues/problems I have.
The software is very user friendly.

 
 

Stacey from Moore Care and Comofort, LLC
Specialty: Private Duty
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2017

April 2017

Moore Care doing More

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

It took me 3 years to decide on a software and AxisCare has been a wonderful change from paper and pencil and lots of phone work to computerized staffing. I love that AxisCare software is built by a home care agency for home care agencies. It's very easy to navigate and they've thought of almost everything you may need now or in the future as your company grows. Growth and communication are so much easier with Axiscare.

 
 

Mike from Visiting Angels of Lynchburg, Va
Specialty: Private Duty
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2017

April 2017

Great program, great support

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Axis care has impressed me from day 1!
Their training and support has been fantastic, they really listen to our challenges and put the effort in to find a solution to our questions.

Pros

The mobile app
Their badge services give us incredible badges at amazing value
Their support and training

Cons

Some of my employees struggle to get the app set up. (As much operator error as anything that Axis could fix)

 
 

Amanda from Vibrant Homecare
Specialty: Private Duty
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Elimates time consuming tasks so I can focus on growth!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

I helped implement AxisCare with my former employer. Its user friendly interface and robust data reporting impressed me. After getting all our clients and caregivers into the system I just can't imagine ever using anything different for scheduling! From hiring to staffing to billing - AxisCare simplifies it all, which is why as I currently work to start my own agency I'm using them from the very beginning. I'm confident it will allow me to focus on growth and quality rather than busy work and administrative tasks. As they say..."Time is Money!"

Pros

Very user friendly. Simplifies scheduling. Streamlines billing and payroll.

Cons

Higher cost than other software. The functionality makes it worthwhile, but it definitely comes with a cost.

 
 

Angelique from NOW Medical Billing and Senior Services
Specialty: Home Health Care
Number of employees: 2-10 employees Employees number: 2-10 employees

April 2017

April 2017

Current Customer

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Great company, I am glad I was referred to this company.

 
 

Page from Visiting Angels of Tulsa
Specialty: Home Health Care
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2017

April 2017

I can't say enough about this great software and fantastic company!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

We have had tremendous success with AxisCare! Software, and the support team has been very responsive with any issue ever faced!

Pros

Very user-friendly, cloud-based, tremendous support team!

Cons

Looking forward to greater development of the reports aspect of the software!