Careficient AMS Software


 

Careficient is a cloud-based fully integrated agency management system for home health, hospice, private duty and therapy agencies. It manages employees, payroll, scheduling, referral sources, patients, doctors’ orders, eligibility, electronic visit verification (EVV), OASIS forms, HIS, automated invoicing, accounts receivable, collections and payers all from one interface.

Careficient is able to store all employee information such as territory assignments, payroll information, compliance requirements, license expiration dates and more. The solution automatically schedules and matches associate to patients based on disciplines, territories and compliance requirements.

The system automatically creates invoice and payroll records as soon as the visit occurs and is verified. Afterwards, the visit charge is automatically assigned to an invoice and the clinician’s payroll record is created. Careficient also offers automated benefits verification and tracks authorizations from Medicare and other payers. Accounts receivable management enables users to manage billed and unbilled as well as paid invoices.

 

Careficient AMS - Encounter scheduling
 
  • Careficient AMS - Encounter scheduling
    Encounter scheduling
  • Careficient AMS - Compliance
    Compliance
  • Careficient AMS - Medications
    Medications
  • Careficient AMS - Invoices
    Invoices
  • Careficient AMS - Reporting
    Reporting
  • Careficient AMS - OASIS analysis
    OASIS analysis
Supported Operating System(s):
Mac OS, Web browser (OS agnostic), Windows 10

15 Reviews of Careficient AMS

 

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Software Advice Reviews (3)
More Reviews (12)

Showing 1-3 of 3

Shatane from Care For You Home Healthcare Agency
Specialty: Home Health Care
Number of employees: 51-200 employees Employees number: 51-200 employees

April 2018

April 2018

Brings structure and organization to our home care agency & ease to use our staff and nurses love this system

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Overall very impressed with system.

Pros

All patients information s all n one place.
Great way to have great communicate between our staff
Great scheduling system
Stays updated
Generates 485 form our nurses love this.

Cons

Sometimes have updates
Little expensive but worth it!!!
Scheduling is little confusing
Long training when first starting up
Need to be geared towards all medicaid and medicare program like passport etc

Review Source
 
 

Ellen from A&E Home Care
Specialty: Home Health Care
Number of employees: 11-50 employees Employees number: 11-50 employees

April 2018

April 2018

Positive experience

Ease-of-use

Functionality

Product Quality

Customer Support
N/A

Customer Support Team is A+

Pros

the many features. EMR/Compliance/billing/payroll all in one. No paper. Customizability of nearly everything

Cons

It's a complicated system that requires patience during implementation. There is a lot of fine tuning that needs to be done which wasn't expected.

Review Source
 
 

Bashiel from Dreamers Home Health Care (LLC)
Specialty: Home Health Care
Number of employees: 11-50 employees Employees number: 11-50 employees

December 2017

December 2017

THE BEST OF THE BEST: Premium software for your money

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

SATISFIED, SECURE IN THE KNOWLEDGE THAT OUR PARTNERS ARE PROFESSIONAL AND PROTECT OUR INTEREST EVEN WITHOUT OUR URGING.

Pros

Customer-friendly, tireless consultation to ensure proper usage, courteous, professional efficient, effective and willing to work beyond the call of duty.

Review Source
 
 
 
Showing 1-12 of 12

Caroline from Alexander Home Healthcare

May 2018

May 2018

Great system and the support team is phenomenal!!

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
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Quality
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Value
Support
Pros

The system is very user friendly and in comparison to other software I have used in the past it was fairly easy to enter information and get started.

Cons

Nothing really. The support team is always open for suggestions for improvement. The system really helped is get through our accreditation process smoothly.

Review Source: Capterra
 

Tena from Area Agency on Aging of Southeast Arkansas, Inc.
Number of employees: 201-500 employees Employees number: 201-500 employees

May 2018

May 2018

I love this software! It is very easy to use and navigate through. Customer Service is great.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
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Value
Support

Medical records that can be easily viewed by quality assurance to be certain care plans are being followed. Record reviews, electronic medical records, etc.

Pros

Ease to use and navigate through. Low cost is always a plus. An amazing customer service team that I consider friends.

Cons

There really isn't anything I don't like about the software. Sometimes there may be issues with orders or something but, they have such a great support team that it usually gets fixed within a short period of time.

Review Source: Capterra
 

Danielle from Faith Home Healthcare, Inc.
Number of employees: 11-50 employees Employees number: 11-50 employees

February 2018

February 2018

I am new to this software and love that we get to work with developers who listen to our ideas.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

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Support

It completes the patient's EMR and meets compliance issues with CHAP and Medicare. Obviously it decreases the amount of paper kept for medical records and HR records.

Pros

I like how the information flows from service notes to orders such as 485. I also like how you can customize information on the service notes. I am excited to start working with the new care plan customization options and visit tasks. I also like how learning videos are available at any time and that you can get into the system from almost anywhere.

Cons

I feel that some stuff is repetitive or requires multiple steps to get completed. I wish the scheduling was easier to complete and make changes if needed. I don't like that you can only create a ROC order if the 485 is completed as sometimes these date ranges interfere with each other. I know there are work around for this but sometimes, that's not convenient. Also, orders are not set up to require problem, intervention, and goals to be obtained. Like the ROC orders only pull orders but not goals. It would also be nice if one could quickly mark that we do not need a physicians signature but would still like to fax it (i.e. case communication notes) as opposed to faxing it, then taking the dates out, then marking no signature required. Just simple cons so far.

Review Source: Capterra
 

Nancy from Scotland County Home Health Agency
Number of employees: 2-10 employees Employees number: 2-10 employees

February 2018

February 2018

This software is user friendly and efficient.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

?

Pros

The workbasket items, to remind me of things that need to done. Also the billing portion of the program is very user friendly.

Cons

That there are so many steps to add new items to supplies and setting up new payers is difficult and I find it difficult to know what each item is and when to allow it. Also, posting payments if there is money that has been reclaimed.

Review Source: Capterra
 

Marlene from Alexander Home Healthcare

December 2017

December 2017

We are going through the implementation and so far everything is going well. Excellent support.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Very good interface and navigation is straightforward. The system has a lot of checks and balances, so it helps you to stay in compliance. Great support during implementation, especially when compared to other software we have implemented in the past. The training and support person assigned to us is outstanding and the responsiveness to issues is very timely. I wish we had run across this software years ago, it would have saved us a lot of headaches and wasted time and money.

Review Source: Capterra

  Response: Careficient, Careficient, Inc.

Date: December 2017

December 2017

 

Thank you Marlene, we are glad to have you as a client and partner and look forward to working with you and your staff.

 

Tawanna from US Home Health
Number of employees: 2-10 employees Employees number: 2-10 employees

November 2017

November 2017

My experience the staff has been excellent. They provide great support.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

great with meeting the COP for CMS

Pros

Readable features, easy login and recovery of forgotten password. Notification concerning system updates

Review Source: Capterra
 

Vickie from Lewis County Health Department
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2017

October 2017

Like working with their personnel.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

Saves me time.

Pros

It is easy to use. I do the billing. It easy to find errors and corrected them. It is easy to post my remittance. Also it is easy to bill.

Cons

This is simple thing. But I don't like the color of the patients name. Also when I'm working on my laptop if you get close to the header bar if drops down and gets in your way.

Review Source: Capterra
 

Helen from Grafton-Taylor County Home Health
Number of employees: 11-50 employees Employees number: 11-50 employees

October 2017

October 2017

I find the system very easy to use. Clinicians that have used other systems, find it difficult.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
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Quality
Value for Money
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Support

I personally haven't used any other system. All electronic charting is done with Careficient.

Pros

As the office-intake clerk, I very much appreciate the ability to see real time as clinicians complete their service notes for verification.

Cons

1. The entry of supplies is way too time consuming.
2. Pecos should cross over for populating of information.

Review Source: Capterra
 

Deborah from Knox County Health Department
Number of employees: 11-50 employees Employees number: 11-50 employees

September 2017

September 2017

Great support from customer reps

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

It is so much better than our previous company. For the most part, it is very user friendly and our home health staff finds it easy to use.

Pros

I most like the billing component of this software. Very easy to use. Much better than our previous company.

Cons

I find it hard to get medical supplies entered and usable in the system. It is also complicated to get the billing codes put in place.

Review Source: Capterra
 

James from ABC Home Health Care
Number of employees: 51-200 employees Employees number: 51-200 employees

September 2017

September 2017

Customer rep has been the saving grace for us. He has made the difference in keeping our business

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Easy to use and cost effective. Most of the features you do have are easy to understand and learn. Also, since the company was purchased, new features and items have been added that we needed.

Cons

The Software has some limitations in billing and tracking cert periods and the EMR keeping is very weak. More work needs to be done in the EMR area.

Review Source: Capterra
 

Roberta from ACE Home Health Care Services Inc.
Number of employees: 51-200 employees Employees number: 51-200 employees

September 2017

September 2017

overall it is headed in the right direction. i do NOT feel I made an error choosing this software.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This is our scheduling, billing, and EMR. Overall we like it very much. And they have made many improvements in the last year. They are listening carefully to their customer base.

Pros

The layout is good. They keep up with regulations. The color coding is helpful. Responsive to our requests, especially the ones that relate to failures in survey.

Cons

Light on the reporting. Not flexible in the area of reporting. Plenty of data there, just not right reporting. In the area of billing it doesn't lean far enough to the standards of medical billing. It treats a lot like regular invoicing. I have adapted but it could use some work.

Review Source: Capterra
 

Brendon from HPSC Group
Number of employees: 51-200 employees Employees number: 51-200 employees

September 2017

September 2017

Careficient is a very helpful tool for managing our associates and clients.

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support

This software help us with most of our processes.

Pros

I love the ability to customize Careficient to suite our needs at different stages of growth and needs. I love the customer support knowledge and speed of resolutions.

Cons

I wish we could customize a few other things, but I'm sure Careficient will continue to help us with these changes.

Review Source: Capterra